Next Day Catering Reviews 

5,771
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 1,955 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the ease of using the website, noting it is easy to navigate and provides good product information. Many find a satisfying selection and good product descriptions available. Reviewers also often note the availability of a wide range of equipment and the ease of placing an order. However, some people mentioned significant issues with communication, as buyers have reported numerous times being unable to reach the company via phone or email. A few other people also felt that while some products are well-regarded, others have arrived damaged or were substituted with different makes unexpectedly, and delivery times were often delayed.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a distinct split in customer satisfaction.... See more

Delivery service

People report ambiguous experiences with delivery_service. While many consumers experienced frustrating... See more

Website

Consumers find website to be positive, noting it is really easy to navigate and simple to use. Reviewers also... See more

Price

Users describe positive interactions with price, highlighting that items are often cheaper than other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the... See more


3.3

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(5,771)

1,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

looking for a new table

looking for a new table as per usual go on internet came across this company , so easy to use . best of all prices are best . normal go to company so much dearer , will always try them first now

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Run away from this company when you see…

Run away from this company when you see them. I wish I had read the reviews before ordering. I would have given them zero stars. Customer service is zero and when you order items it excessively delays. I ordered 4 Vogue Insulated EPP Food Transport Box 46Ltr GN Size 600x400x316mm. After delays in delivery; only 1 instead of 4 was delivered. I have been trying several times to get old of customer service but to no avail. They hardly respond to email.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service, Goods arrived damaged, i sent an email and was told no refund for damaged goods could be given, after serval email stating what my consumers rights were, it was agreed replacement tables would be sent. 1 table was sent although i purchased two. I once again sent several email stating i wanted to be refunded. 4 months later i am still waiting for a refund. DO NOT USE THIS COMPANY THEY TAKE YOUR MONEY VERY QUICK. IF ONLY I RESERCHED THIS COMPANY FIRST, I WOULD NEVER HAD USED THEM

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! Total SCAM! Ordered an upright freezer from them, advertised as Free 24 hours delivery and obviously it didn’t arrive. Tried to contact their customer service for cancellation and full refund, but they said the order is with the courier and can’t cancel. But I have checked with the courier at the same time turns out the goods was not even sent yet.
They said “next day delivery is not guaranteed”, but “Free 24 hours delivery” was actually on my invoice as an item name. Terrible company, the customer service agent later on just ghosted me and left me with the chatbot. Wished I have seen other’s review before paying them…

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad business, would not recommend buying from here

The customer service is dreadful! If you write an email to them, don't expect a response within 2 weeks. It seems like there is only one person behind the customer support and I tell you, they might as well not have her there because she is not helpful at all. I would not recommend people buy things from this company as they just trap you in a never ending loop of stupidness and frustration.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

would not recommend!!!



The customer service was extremely disappointing!!! would NOT recommend this company!!It took three weeks just to receive a reply to a single email and even after waiting that long, my questions werent answered. Instead of getting helpful support. I had to keep following up without receiving any real support.
I also want to warn other buyers that if you return an item the company charges a 25% restocking fee, so be sure to read the return policy carefully before making a purchase so you know what to expect.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

If there is 0 I would have picked it.

If there is 0 I would have picked it.
I ordered for a Polar display freezer, meant to be a next day delivery. Give and take 2 to 3 days.
I have tried to track the order, it's reporting order not found neither is email found. The same number that was sent to this email.
Email sent no reply. They have no telephone contact.
Am wondering is a legit company?

15 July 2026
Unprompted review
Rated 1 out of 5 stars

0 customer care.

0 customer care.
Send u damaged good with missing parts.
No customer service telephone number stating all dealings with email,
No reply.
Worst service ever buying everything at another supplier and claiming its own.
Avoid avoid avoid

10 July 2026
Unprompted review
Rated 1 out of 5 stars

DON'T USE THIS COMPANY!

Basically frauds. Still waiting for my £300 refund, goods 'damaged in transit' however no confirmation they were even dispatched. Save your money and sanity and go somewhere else. No way of talking to anyone, emails go unanswered. This company needs to be shut down!

7 July 2026
Unprompted review

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