Next Day Catering Reviews 

I found the product through a google search.
The product was cheaper than other large catering equipment providers although the warranty was 1 year shorter.
The additional discount helped and the check out procedure was painless.

Easy to navigate and slightly cheaper than other catering suppliers

I would strongly advise others to think twice before ordering from Next Day Catering.

I ordered a set of chairs for my business. The price was clearly displayed on the website, and I even paid extra for next working day delivery.

After waiting three working days, I received an email saying the price on the website was incorrect and that I would need to pay an additional £500.

The advertised price was the price I agreed to when placing my order. It is not the customer’s responsibility to pay for a pricing mistake made by the company. However, despite believing I should never have been asked to pay extra for your own pricing error, I was still willing to pay the additional £500. All I asked for was one simple piece of information: When will my order be delivered?

From that point on, I was ignored.

I contacted Jane, Sam, and several other members of the team multiple times. Nobody replied. The weekend passed, Monday came, and I was still chasing someone for a simple answer.

When I finally received a response, I was told the delivery would actually take 5 to 7 working days, despite paying extra for next working day delivery.

At that point, I completely lost confidence in the company and requested that my order be cancelled and my money refunded.

The most ironic part is the company’s name: Next Day Catering. Based on my experience, “Next Year Catering” would be a far more accurate name.

Poor communication, misleading delivery expectations, and customer service that disappears the moment a problem arises. This has been one of the most frustrating online purchasing experiences I have had, and I certainly won’t be ordering from this company again.

Good website, easy to order. Good and reasonable prices.

Very easy to order
Will use again

Easy to buy!

Stay away from this scam never received my order and when I called it took forever to answer with reply and said it’s on the way I had to call bank to get the money back.

Quick and easy experience. Good value

Great website easy to use and found what I wanted

good service and quality as nice product and other web site then your site is good because lease option availabel i like it

Wrong item supplied, paid additional for express delivery which never happened as it took five days to leave the supplier, been over a month trying to get a refund ! contact number is a message service, live chat isn't live so only emails and they rarely reply
One star is one to many so you have been warned !
Not sure what to do as you can't talk to anyone you just have to hope they reply ! if they do you'll be lucky in my experience

So easy to guide through your website and instant chat on WhatsApp also which was so helpful

Customer service non existent. Ordered over a week ago when item said delivery within 3 days. No phone line, no live chat no replies to emails

Great range products

Worst company ever just brought a beer fridge wasn’t working right after a few weeks emailed them for them to eventually get back to me saying it’s only covered on 12 months parts only and I have to pay to have the problem solved and then fixed complete joke of a company DONT WASTE YOUR TIME WITH THEM

Shopping and browsing the site was easy and quick.

Delivery and resolution of issues not good, no phone number for contact, one reply to a email back request, all subsequent emails have been unanswered, managed to reach an advisor through the AI chat bot eventually to be told to wait for a resolution.

The first item I ordered came direct from a supplier I knew would deliver and position the item for me and everything went smoothly from them. However the second item delivered by DX (woeful company) was damaged in transit. Next Day Catering insist you unpack and inspect for damage on delivery so driver can return if needed. DX driver told me their policy is not to return opened packages - so left with a damaged freezer and no way to get reliable updates or contact from Next Day Catering. Their own shipping link shows the item is still in transit 3 days after delivery.

Not impressed.

Quick easy service order straight forward website easy to navigate

Pleasant Experience every order. Support actually respond in good time, good prices and even extra discounts normally available what's not to love.

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the sales team - no one available by phone & the system cuts your call off after a short while of waiting.
I paid £150 to have my old Polar cabinet collected at the same time & recycled responsibly, however, the delivery duo said they couldn't take it as the company uses someone else for this service.
I have sent numerous emails & called the company more than a dozen times in the last 4 days (not including the weekend) but my old cabinet remains on the drive & no one is available to talk to. I did eventually get an email response though, suggesting it was a priority to sort out - still waiting.
More people need to be made available to deal with service issues; all calls should be held & customers told where they are in a call chain; phone calls should then be answered by a person who is qualified to help. I would rather have paid a little more for my item and got good service.

One of the worst customer service and one of the greediest company you can ever deal with when the order was placed the mobile number had extra 7 and they did not email me to check everything they did not do nothing they sent me a straight link for extra150pound so we can redliver the item and the worst part is tge shop is been open all day they can go and deliver it even if the number was wrong it said on the website 3/5 working days and its 15th day one of the worst company you can deal with