Next Day Catering Reviews 

5,771
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 1,955 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the ease of using the website, noting it is easy to navigate and provides good product information. Many find a satisfying selection and good product descriptions available. Reviewers also often note the availability of a wide range of equipment and the ease of placing an order. However, some people mentioned significant issues with communication, as buyers have reported numerous times being unable to reach the company via phone or email. A few other people also felt that while some products are well-regarded, others have arrived damaged or were substituted with different makes unexpectedly, and delivery times were often delayed.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a distinct split in customer satisfaction.... See more

Delivery service

People report ambiguous experiences with delivery_service. While many consumers experienced frustrating... See more

Website

Consumers find website to be positive, noting it is really easy to navigate and simple to use. Reviewers also... See more

Price

Users describe positive interactions with price, highlighting that items are often cheaper than other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the... See more


3.3

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(5,771)

1,920 reviews in the last 12 months

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Rated 1 out of 5 stars

Should have read the reviews before

Should have read the reviews before I bought it. Ordered a stainless steel basin and taps for next day delivery, 2 weeks on still no sink, no reply to emails and useless contact number , avoid at all cost is you want your equipment

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid - Better companies out there

Avoid - the name "Next Day Catering" is very misleading. I ordered a bench fridge on Monday, advertised as next day delivery, and it's not actually due until Wednesday. When I tried to query this, I emailed customer service three times and got no response at all. If you're relying on the delivery timescale advertised, don't - and don't expect anyone to answer if something doesn't go to plan.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

They deserve less than one

They deserve less than one, but that is not an opinion here. Ordered a table, received no order confirmation and then over a week later the table appeared. Tried to contact the company about a return however it is impossible to contact an actual human, only dome ai assistant who “will pass this onto an employee”. Its been over a month and no contact from anyone. Tried everything possible. Absolutely terrible. The products themselves are very bad, refurbished and not in a very good way - should have not bothered at all and purchased as second hand one. Things always arrive damaged, rusty in corners and bent.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Oreded a drinks fridge on 4th august still waiting for delivery with no update what so ever.
If you have a commercial business avoid this business

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Easy to find exactly what I was looking for. Then quick and simple to purchase.
Exceptionally good experience.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

1 STAR Next Day Catering


I would not recommend Next Day Catering based on my experience.

I ordered a commercial stove which was never dispatched or delivered. I have contacted Sam on multiple occasions and requested a refund, but it has now been over a month and I still have not received my money back.

The communication and handling of the refund have been extremely disappointing. I would strongly advise potential customers to exercise caution and make sure they are fully satisfied with the company’s processes before placing an order.

I am still waiting for my money to be returned.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

“Great service and lovely products

“Great service and lovely products. I really love all your goods. I hope that as my small catering business grows, I’ll be able to purchase all the commercial equipment I need from you. Thank you so much for your excellent service and quality products. I’m very happy with everything.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - Not next day at all

Next Day Catering should be called 'When we feel like it - never' catering.

The name suggests speed but this company provides anything but. I ordered on a Monday and it hadn't gone to the courier even by Thursday. Repeated messages and emails fell on deaf ears. I explained I needed the equipment for a wedding that weekend, and while they provided sympathy they still didn't do anything or reply to my emails.

I asked for a refund and was told to email again, so who knows when I will get money back. I've had to reorder with Nisbets and HOPE they delivery next day, otherwise my catering job for the wedding will be severely impacted. I am a super small (micro) food business run solely by me, a single mother, and paying out twice for the same items plus the stress it has caused is really disappointing. DO NOT USE!!

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I placed an order on the 24th July online - they took my money instantly but then I’ve heard nothing at all.
I’ve tried phoning them but it’s not possible to talk to a real person and their “chatbot” thing just keeps saying that my order hasn’t been shipped yet - I already know that🤬
I’ve emailed them twice and get no reply either - the internet says this is a legitimate company but I’m beginning to doubt this now.
Very disappointed and frustrated

13 August 2026
Unprompted review
Rated 1 out of 5 stars

I run a British Legion in Warrington

I run a British Legion in Warrington. We originally ordered a Polar G-Series Under Counter Ice Machine in Jan 26 and we've had nothing but trouble both with the machine and the company that sold it to us. It broke for the first time in February. After about 6 weeks, numerous engineer visits, several wrong parts being sent, it was eventually repaired. It broke again recently. I requested a refund as it's clearly not fit for purpose. That request was completely ignored as it was last time. Instead, an engineer turned up out of the blue. Communication is woeful. I've just had an email to say the parts will take up to 3 weeks to arrive. It's an absolute disgrace. I would never buy from these people again. We're a small business, we don't make a lot of profit. Our money would be better spent helping veterans than buying ice from supermarkets for another month. Awful, awful company.

13 August 2026
Unprompted review

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