Nexa Law Reviews 

268
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and quick to respond throughout the entire property buying and selling journey. Many individuals note that the expert team explains complex legal terms clearly, offering reassuring guidance, patient support, and keeping everyone fully informed at every single stage of the process. Some people were dissatisfied with communication delays and felt unsupported by certain administrative staff members during their cases. A few reviewers also mentioned experiencing difficulties in getting prompt answers, noting that slow progress caused unnecessary stress during transactions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, praising their professionalism, dedication,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive communication and helpful... See more

Response time

Users describe positive interactions with response_time, highlighting swift and polite communication... See more

User experience

People report positive experiences with user experience, highlighting how smooth and straightforward the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied

Rated 5 out of 5 stars

Sara and Wesley were extremely helpful, proactive and kind whilst dealing with the sale of my late father’s property. They arranged as much as they could without involving me when possible, which was... See more

Rated 5 out of 5 stars

After a long process Julia helped me sell my property with Rebecca’s assistance, we were always in contact and any problems were address straight away. I cannot recommend them highly enough and would... See more

Company replied


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


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4.8

Excellent

TrustScore 5 out of 5

268 reviews

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Replied to 25% of negative reviews

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4.8

All reviews

(268)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently moved house and used Wesley…

We recently moved house and used Wesley and Sara as our solicitors for the entire process, and they were absolutely brilliant from start to finish. Their communication was clear, timely, and incredibly reassuring – every question we had was answered with patience and expertise. They guided us through each step, made complex documents easy to understand, and kept everything moving smoothly, even when unexpected issues cropped up.

What really stood out was their attention to detail and genuine care. We always felt like a priority, and they went above and beyond to ensure our move happened on schedule. The whole experience was far less stressful because of their professionalism and support.

I couldn’t recommend them highly enough. If you’re buying or selling a home and want a solicitor who is efficient, reliable, and truly exceptional at what they do, look no further.

5 December 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Jayne and Rebecca at Nexa Law

From the moment we started the process of purchasing our first home, Jayne Atkinson and Rebecca Healey were incredible.
As young and naive first time buyers, we didn’t really know what to expect. Jayne and Rebecca’s excellent communication and professionalism made an incredibly stressful and difficult time feel much easier. Even after our first attempt at buying fell through, they supported us every step of the way. Every single query was answered extremely promptly and attentively. They were always easily contactable. Both are kind and diligent individuals who go above and beyond to provide the best experience possible. I cannot recommend them enough and I’m incredibly grateful for their support throughout this process. We will definitely be recommending them to all our friends.
We are so happy we have completed on our first home! Thank you Jayne and Rebecca !!!

5 December 2025
Unprompted review
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Reply from Nexa Law

Hi Emma, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Nexa Law has been fantastic in…

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information and amazing advice. I cannot recommend them enough! Thanks!

5 December 2025
Unprompted review
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Reply from Nexa Law

Hi James, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Friendly, Expert Guidance

Jayne and Rebecca have been absolutely wonderful throughout the whole process. As a first-time buyer, purchasing a house can feel incredibly overwhelming, but they made everything so much easier to understand and as stress-free as possible. Our completion was quick, their communication was excellent, and they kept me updated at every single stage. If you’re looking for a team who will make the entire experience smooth, clear and straightforward, I couldn’t recommend them enough. Thank you both!

5 December 2025
Unprompted review
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Reply from Nexa Law

Hi Holly, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I cannot thank my solicitor

I cannot thank my solicitor, Mark Winton, enough for everything he has done for me and my two children. We were living in temporary accommodation that was in extremely poor condition, with a severe cockroach infestation and numerous other issues. My daughter’s eczema became unbearable—constant itching, broken skin from scratching, regular flare-ups and sleepless nights that affected her health and mine.

Despite contacting the council repeatedly and also providing a doctors letter I was completely ignored. I felt frustrated, overwhelmed, and close to giving up.

Mark stepped in and completely changed things for us. He was incredibly professional, supportive, and patient throughout the entire process. He kept me updated at every stage and always reassured me, especially when I felt hopeless.

Thanks to his hard work and dedication, we have finally been moved to a much better accommodation. After so many months, my daughter was finally able to sleep peacefully — something I can never put a price on.

I am truly grateful for Mark’s commitment and care. He made a huge difference for my family, and I can’t thank him enough.

2 December 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with mark winton who has helped me tremendously with my housing disrepair ! Would definitely recommend

4 December 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Nexa law have been absolutely…

Nexa law have been absolutely brilliant for myself my solicitor Mark Winton has absolutely done amazing things for me. He has been supportive kind understanding. fast moving and 100% professional I had to move my solicitors to a new company and since I found this company I have felt supported which previously I was not. I can’t tell you in many more words other than if you need support help and 100% service with truth compassion and kindness. This is the person that I would advise you to go to

4 December 2025
Unprompted review
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Reply from Nexa Law

Hi Deborah, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I dealt with Jayne Atkinson and Rebecca…

I dealt with Jayne Atkinson and Rebecca Healey.
Both were very professional, proative and provided excellent communications throughout the process.

28 November 2025
Unprompted review
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Reply from Nexa Law

Hi Stephen, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

A pair of stars, from start to finish!

From start to finish, both Wesley & Sara were spot on; they were the ones reminding us what needed doing, pushing to get the whole thing finished as quickly as possible. Painless, prompt, accurate, and efficient. Couldn't ask for anything else! Many thanks, to both of you.

21 November 2025
Unprompted review
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Reply from Nexa Law

Hi Simon, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Hardworking, Clear and Reliable

We have used Nexa Law for both a sale and purchase of a property. There are so many solicitors to choose from, but we are so pleased we chose Nexa. We were constantly updated with our progress on matters, and Jayne and Rebecca were always very responsive if we had any queries. I honestly do not think they could have done us a better service, and to top it off, we found the price very reasonable. Keep up the great work!

5 November 2025
Unprompted review
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Reply from Nexa Law

Hi Mike, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

First time buyer experience: Beyond impressed

Jayne Atkinson and Rebecca Healey couldn't have made buying our first home any smoother - If I was to try and do justice to the two of them in this review, it would fall flat in regards to the great lengths both of them went to make me and my partner have a stress-free buying experience.

Communication: Both Jayne and Rebecca displayed the upmost respect for our lack of knowledge, and spoke to us so authentically throughout the experience; responding quickly, responding professionally, and responding with care to our worries or concerns.

Professionalism: The level of professionalism both exhibited was very welcome, as it gave us a high level of confidence in the buying process - Partner this with the great in-depth answers provided to us both at every opportunity, and I couldn't sing Jayne or Rebecca's praises high enough.

Clarity: Every phone call, every email, every message - They were sent with a purpose, with great clarity as to what was required from us at every step of the way, with us completing our actions and then promptly being told the next step in the journey - I think if Jayne and Rebecca went any further here, they'd have been stood beside us hunting for houses themselves!

Support: Not only did Jayne and Rebecca provide immense levels of professional support, but it felt to us both that they went on the journey with us buying a house - It was a scary experience, filled with nerves, anxious thoughts, panic, stress, worries and concerns - But one email away, one phone call away, were two highly attentive individuals that cared for our experience and went out of their way to ensure we didn't just get a house, but that we had the best possible experience, whilst providing a healthy dose of humanity, humour, and personality.

We couldn't recommend Jayne and Rebecca any higher, and greatly respect the work they both did for us to get our first home - Both Jayne and Rebecca have made two nervous buyers, very comfortable and very happy.

31 October 2025
Unprompted review
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Reply from Nexa Law

Hi Steven, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Fast responses to queries.

Sam Ogdens team has been great so far.
Edward is fast and diligent with all Comms.
Still early days but 1st impressions are very positive.

3 November 2025
Unprompted review
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Reply from Nexa Law

Hi David, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Amazing solicitors.

From start to finish Jayne and Rebecca supported us with the buying and selling of our properties, their communication was 5 star ⭐️⭐️⭐️⭐️⭐️. They both put or minds at ease as we were very anxious about the whole process, they made the experience for us very personal and special, We both highly recommend these amazing ladies, and if we ever need a solicitor again we will definitely use Jayne and Rebecca. Thankyou so much Kelly and Richard. Xxxx

31 October 2025
Unprompted review
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Reply from Nexa Law

Hi Kelly, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Incredibly supportive, responsive and thorough

We just completed on the purchase of our first home, and we couldn’t be more grateful for the brilliant service provided by Samuel Ogden and his team. From start to finish, they have been incredibly supportive, responsive and thorough-making what could have been a stressful process feel smooth and manageable. Highly recommend!!!

24 October 2025
Unprompted review
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Reply from Nexa Law

Hi Yasmin, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 1 out of 5 stars

Poor communication and attention to detail

Poor communication throughout most of the process. Unable to contact via phone and barely responding to email. Buying a house is a stressful enough, but having your solicitor ignore your requests at the important moment close to exchange isn’t good enough. They sent through plenty of template documents but there was no real help explaining the process or where we were in it at various stages. Sending everything via multiple emails meant that all communications were a jumble and it was easy to lose track. Other solicitors I’ve used in the past use a modern CRM tour system to track communication and clearly track progress.
My overall sense is that the actual solicitor didn’t even look at the details until maybe a week or two before completion and the assistant did all of the work. This lack of attention to detail meant that things were missed. I have records asking specifically for things in the fixtures and fittings inventory to be chased which they ignored or just missed and resulted in me not having things included in my purchase that should have been.
When they went AWOL in the run up to exchange I had to find the mobile number of the solicitors dad (also a partner at the firm) via LinkedIn and call him to try and get a response. Obviously I mostly got patronised by the dad. Although I did get a quick email response then, which instead of answering any of my queries just went into great detail at why I was wrong and he was in fact doing a great job.
I imagine they have too many clients on the books to give you adequate attention. It felt like a classic conveyancing solicitor experience of old to be honest. I would avoid using them in the future for sure. I only used them at the last minute as my previous solicitor was unable to represent me this time. Having used a modern solicitor in the past I know that it doesn’t have to be this bad. For reference the solicitor I used here was Samuel Ogden and the good ones I’ve used in the past are The Partnership.

I would take up my complaints further if I thought it was worth the energy arguing.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely TOP in regard to prompt…

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who dealt with our case were super quick, knowledgeable and commited to close the deal Fast and Accurate. Couple of times they were the ones who remainded/pushed for filling forms and docs:) 100% Recommend! I know i will.. to all my friends. Performance way above british standards.

16 October 2025
Unprompted review
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Reply from Nexa Law

Hi Grishka, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Helpful & Personable

Helpful, always at the end of the phone if you need them. Both Jayne and Rebecca were very personable and understood our needs and adapted to meet them successfully. They were a credit to themselves and Nexa.

Fully recommended!

17 October 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

One Of The Best Law Firms …

We were Recommended through our Estate Agent . From Start to Finish the professional service we received from Wesley And Sara was exemplary.
Communication and speed of Sale & Purchase fantastic . We would certainly recommend to others as probably one of the best Law firms around .. Fantastic job well done both you..

1 April 2025
Unprompted review
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Reply from Nexa Law

Hi Tracy, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Highly Recommend!!

We have had the BEST experience of working with one of the nicest law firm’s ever, would HIGHLY RECOMMEND these if selling/buying a house, I would say best in Doncaster City. Kept us up to date all the way & ours had few delays but not from the solicitors side & they supported us through this, so very professional all the way, a very special thanks goes out to Wesley Emms & Sara Kay who we worked with, we are both truly blessed to of found such a great firm to help buy & sell our place.

26 September 2025
Unprompted review
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Reply from Nexa Law

Hi Colin, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

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