Newbridge Silverware Reviews 

24,008
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and personal touch received with their orders. Many people appreciate the beautiful and unique products, often purchasing them as gifts that are well-received and admired. Reviewers frequently mention the high quality and craftsmanship of the items, with many noting their durability and detailed design. The delivery service is often described as very quick and reliable, with products arriving well-packaged and on time, even for international shipments. However, some people were dissatisfied with certain product aspects, such as an item not working, a chain being too long, or an earring back being difficult to use. A few other people also felt that engraving appeared scratchy, or experienced confusion and delays with order delivery.

What people talk about most

Product

People report positive experiences with product, consistently praising the amazing quality, beautiful design,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Order

Customers had positive experiences with order, finding the process easy and straightforward online, with many... See more

Service

Customers consistently note positive experiences with service, often describing it as great, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has achieved excellent customer service through my last purchase. One small piece arrived which was the wrong design and they immediately changed this and sent the correct item, allowing... See more

Rated 5 out of 5 stars

The Christmas ornaments are beautiful. I’ve purchased nearly 40 over the years. They sparkle and I now look forward to dressing the tree. I’ve purchased a few as gifts, many recipients have now start... See more

Rated 5 out of 5 stars

Newbridge silver got a birthday gift to my sister in Ireland quickly and on time and she was over the moon with her beautiful "vintage style" brooch. Thanks once again for such an efficient and perso... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more


Company details

  1. #18 of 21 best companies in Jewelry Store
  2. #27 of 37 best companies in Gift Shop
  3. #8 of 11 best companies in Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(24,008)

1,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery
Bought the earrings for a present for my granddaughter quality great. Just love them
Thank you so much . Delivery was so fast. Delighted.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

The Christmas ornaments are beautiful

The Christmas ornaments are beautiful. I’ve purchased nearly 40 over the years. They sparkle and I now look forward to dressing the tree. I’ve purchased a few as gifts, many recipients have now started their own collection.
They are a ‘considered purchase’ due to higher cost but once purchased, you’ll be hooked. Enjoy!

29 December 2025
Rated 5 out of 5 stars

Clear instruction on website on how to…

Clear instruction on website on how to order online and very prompt delivery, Goods thoughtfully packed snd boxed. Plus, the 2 pieces of jewellery ordered are beautiful ~ lovely craftsmanship and great price point. Oversll, very pleased eith purchases, thank you.

21 May 2026

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