The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Ski helmet purchase is tricky to get right, even when you are in a shop. So I had my concerns about online purchasing. But Nevisport were efficient and easy to deal with, even though the helmet didn't... See more
Company replied
I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.
Company replied
The Scarpa Crux are my goto shoes for easy rock climbing, scrambling, hiking and mountain biking in dry conditions as they are so comfortable, grippy on rock and trails and very very robust. I've had... See more
Company replied
Company details
- Climbing Club
- Activewear Store
- Camping Store
- Men's Clothing Store
- Running Store
- Winter sport Store
- Women's Clothing Store
Written by the company
Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.
Contact info
Vermont House, 149 Vermont Street, Kinning Park, G41 1LU, Glasgow, United Kingdom
- 01397 704921
- orders@nevisport.com
- www.nevisport.com
4.0
Great
3K reviews
Asks customers to review
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Reply from Nevisport
Dear Mike,
We appreciate your positive feedback. We are happy you were pleased with our products and service.
Kind Regards
Nevisport
Helpful and Friendly Staff.
6 June 2026
Reply from Nevisport
Hello David,
We are so glad you enjoyed your experience with our team.
Kind Regards
Nevisport
Arrived promptly and in good condition.
6 June 2026
Reply from Nevisport
Hello Jane,
We're glad your order arrived promptly and in good condition. We appreciate your feedback.
Kind Regards
Nevisport
Reply from Nevisport
Hello David,
We're glad you enjoyed our service, communication, and delivery. Thank you for your positive feedback.
Kind Regards
Nevisport
My dream waterproof jacket
You had stock of the item I wanted at a price I could afford. Delivery was fast & free. The item was well packed and I'm delighted with it.
5 June 2026
Reply from Nevisport
Hello ScreenQueen,
We're so pleased you found the item you wanted at a great price, with fast, free delivery. We're delighted you're happy with your purchase!
Kind Regards
Nevisport
Great communication ,the order process…
Great communication ,the order process was easy ,the prices were cheaper than other retailers and delivery service was spot on,i am a returning customer ,because of the great services at nevisport 👍
5 June 2026
Reply from Nevisport
Dear Colin,
We are so pleased to hear about your excellent experience with us! It's wonderful that our communication, easy ordering process, competitive prices, and delivery service met your expectations. Thank you for being a returning customer.
Kind Regards
Nevisport
Expensive and slow delivery and slow customer service ticket response.
They charge £5 delivery that takes more than five days to arrive and then you have to pay more to return it if the shoe doesn't fit (which also takes 5 days). Edit: just tied calling customer services to chase a refund AND a missing parcel and the system ended the call saying the offices are closed now and then recites the opening hours which indicate the offices should be open (Wed 2pm).
1 June 2026
Unprompted review
Reply from Nevisport
Dear HRiyait,
We appreciate you sharing your experience with us. We are reviewing our delivery and returns process to improve service.
Kind Regards
Nevisport
Pants arrived ok
Pants arrived ok . They fit and as described. I did have to remove a security tag from one pair
4 June 2026
Reply from Nevisport
Dear Ian,
We are glad the pants fit well and met expectations. We apologize for the security tag issue.
Kind Regards
Nevisport
They do what it says on the tin! other than…
Difficult yo give any review other than they advertise and sell quality gear at good prices.
Sadly they are keg down by their delivery company.
4 June 2026
Reply from Nevisport
Dear Rob,
We appreciate your positive comments about our gear and prices. We are truly sorry to hear about the delivery issue you experienced; we are actively working to improve this aspect of our service.
Kind Regards
Nevisport
My order never arrived
My order never arrived. I contacted customer services but haven’t had a reply.
4 June 2026
Reply from Nevisport
Dear Gareth,
We are sorry your order didn't arrive and for the lack of response. We will investigate this promptly.
Kind Regards
Nevisport
Reply from Nevisport
Dear David,
We're glad you enjoyed our product and staff. Thank you for your positive feedback.
Kind Regards
Nevisport
Perfect service great value made up
3 June 2026
Reply from Nevisport
Dear David,
We're delighted you're happy with our service and value. We appreciate your positive feedback.
Kind Regards
Nevisport
Reply from Nevisport
Dear Dave,
We appreciate your positive feedback. We are happy you were pleased with our product.
Kind Regards
Nevisport
Reply from Nevisport
Dear Lisa Jack,
We appreciate your feedback. We are happy you found our website easy to use and received prompt delivery.
Kind Regards
Nevisport
Scuffed/Damaged Boots Received. Replaced by Nevisport with an even worse pair
Ordered Scarpa boots and another pair of boots and a jacket. Jacket received initially and returned as too big. Enquired where the two pairs of boots were and customer services replied that two pairs of socks were being sent separately. Queried that obviously and replied the footwear would be sent.
One pair was ok the Scarpa boots were scraped and scuffed. Contacted customer services and sent photos requesting a replacement pair. Returned to Nevisport with their label. Received a second pair which were worse. Scuffed, obviously from the creased leather over the toe area they had been tried on numerous times. No Scarpa labels, these had been removed. Contacted customer services again, with photos of the boots. Another label to return. Posted on 9th, delivered on 11th, still no refund on 18th June. Emailed requesting refund today, but would not recommend based on this experience.
9 June 2026
Unprompted review
Reply from Nevisport
Dear J Robertson,
We appreciate you taking the time to share your detailed feedback regarding your recent orders and the issues encountered with the Scarpa boots. We are truly concerned to learn about the condition of the footwear you received and the subsequent difficulties with the return and refund process. We are actively reviewing your experience to identify areas for improvement in our service and product quality.
Kind Regards
Nevisport
Excellent.
Great price on some Rab climbing pants. Quick delivery. Recommend online shop/Seller.
Thank you A+
1 June 2026
Reply from Nevisport
Dear adrian,
We are so glad you found great climbing pants and appreciate your kind words about our quick delivery. Thank you for recommending us!
Kind Regards
Nevisport
Great Service
item was
returned and refund promptly done. item was ok but didnot suit me..
Will use this compamy again,as prices are good
2 June 2026
Reply from Nevisport
Dear Paul,
We're glad to hear your return and refund were handled promptly. We appreciate your positive feedback and look forward to serving you again!
Kind Regards
Nevisport
Reply from Nevisport
Hi Deborah,
We appreciate your positive feedback. We're glad you enjoyed your experience. Thanks for shopping with us.
Kind Regards
Nevisport
Reply from Nevisport
Hi Simon,
We appreciate your positive feedback. We are happy you were pleased with our products and service. Thanks for shopping with us.
Kind Regards
Nevisport
Poor communication regarding split…
Poor communication regarding split delivery and schedule. Whilst some delay may be attributed to the courier, the delivery schedule altered three times.
2 June 2026
Reply from Nevisport
Hi Gary,
We appreciate your feedback regarding the delivery communication and schedule changes. We are reviewing our processes to prevent future issues.
Kind Regards
Nevisport
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