Network Hardwares Reviews 1,553

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,389 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and quick responses, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that the team goes above and beyond to assist with inquiries and provide solutions. However, some customers also noted issues with product availability and delivery, with a few reporting that their orders never arrived or that they experienced very slow or no responses to their inquiries.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick and efficient... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick, clear, and friendly answers,... See more

Service

Customers consistently note positive experiences with service, highlighting stellar and professional support.... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers report not receiving products they paid for,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I requested something that trhe company didnt have. Saiud they'd send a link over to an alternative company instead.

Rated 4 out of 5 stars

I had almost 12 hours to receive a response. Once I received it was fast. Andy is proactive and will give some other options

Rated 5 out of 5 stars

I was looking to order a specific amount that I couldn't find elsewhere to fit my needs Customer service was quickly able to determine exactly what I needed and even show me specific diagrams on ho... See more


Company details

  1. Electronics Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Computer Wholesaler
  5. e-Commerce Service

Written by the company

Being a decade-long consumer of many hardware pieces, purchasing them was our Founder’s least favorite part. He was fed up with having to wait for days for the simplest of orders, and receiving delayed (if any) answers to the simplest of his questions. He felt the lack of a value-added hardware reseller in the market and rolled up his sleeves to fill it himself. Born from the desire to create change, Network Hardwares redefines the shopping experience in the hardware area. E-commerce has been the fastest-growing market in the last 20 years. We are aware that nothing is permanent except humans in an area where digitalization is quite dynamic. Based in Irvine, California, Network Hardwares has been offering fulfilled e-commerce services as a reseller of IT hardware since 2011. His longtime friend, Victor; joined him in this endeavor as the founding partner, and Network Hardwares was finally established in 2011 as a New Jersey-based reseller of IT hardware. So what makes Network Hardwares better? What is the value we add to the game? Excellent Customer Service: Since the first day, we have made it our goal to place customer service before everything. Our response time and accuracy are way above industry standards. We are the proud holder of a 95%+ customer satisfaction badge on Amazon since 2017. Wide Product Range: If you are looking for it, we most probably carry it. If no one carries it, we’re the fastest to find and deliver it. We formed partnerships with hundreds of distinguished manufacturers, to be the ultimate one-stop shop for all your IT needs. Unique Value Offer: E-commerce is in our DNA. Our vast partner network combined with our seasoned Operations team makes it possible to offer you the most competitive prices in the market. We leave no stone unturned, fulfill all orders lightning fast and do all this with a smile on our faces. In 2022, our journey took us on a new path and Network Hardwares launched its B2B operations. Now we collaborate with many companies and institutions as we do with our household consumers. Contact us to get custom quotes for your business. Fully Remote work setup: Our US-based operations have a global team dispersed across 3 continents. We cover all time zones to serve you 24/7. Carbon Neutrality: When transporting items, at Network Hardwares, we use Carbon Neutral Shipping to reduce carbon emissions from transportation. We are aware of how much Climate Change harms our world, and as our company, we care about this issue as much as we love our blue planet. Network Hardwares continues to grow with firm steps to this day. How can we help you today?


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 9% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Scam

Scam! Ordered online and paid. Never got a response and they don’t answer calls or emails.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

FILED FOR BANKRUPTCY - AVOID

Sept 25th: Contacted them regarding a delivery that was overdue, but was told they had an issue with their warehouse & my order would be dispatched within a further 14 business days.

Sept 30th: Asked them to cancel my order due to the delay.

Oct 2nd: Received reply that my order would be cancelled & refund process could take up to 10 days.

Oct 24th: Refund still not received, so I contacted them again for the status. No response.

Nov 1st: Refund still not received, so I contacted them again for the status. No response

Today is Nov 5th (24 business days since my cancellation was processed) and no response or refund from Network Hardwares.

Update: Nov 6th received notification that they have filed for bankruptcy

5 November 2025
Unprompted review
Rated 1 out of 5 stars

I'm nearly certain that this is a scam

I'm nearly certain that this is a scam.
7 weeks from ordering and payment and it hasn't arrived. Try calling them! There's no answer.
It's not worth the risk that you will be one of the lucky ones (if there are any) that get their order.
Pass on the word: avoid this lot like the plague.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

At 8 of August I ordered Samsung laptop. Now is November and I don't have money and I don't have laptop either..

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid. Scam.

Repeatably reached out to arrange a refund. No communication back. There contact support email listed on site doesnt seem to be active. Would avoid. Spent over €250 on this site. Seems like a scam

4 November 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered a Aten CV211K1T01 Laptop…

I have ordered a Aten CV211K1T01 Laptop USB KVM console Crash cart on the 22/10/25 and have tried on 10 different occasions to speak to some one or get a response to when the item will be delivered .I have called on the phone , left a What's app message ,sent 3 emails and still no response .My next option is to call my credit card company and ask them to intervene as I am not sure if the item will ever be delivered

22 October 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam!

It is a scam!! I have ordered a tripod for a Logitech camera 4 weeks ago which was, at that time, available in 3 days. Since then I have not received any response from them. I sent several emails, I tried the chat, the phone. Nothing works. I don't understand the good reviews here.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

probably a scam..

I ordered and paid for a Nest Thermostat from Network Hardwares over a month ago. I have not recieved it and when I enquired I was told they were experiencing difficulties with their warehouse. Despite numerous emails, I have stiill heard nothing. This place feels like a scam - beware.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

no de,ivery, no replies

I placed an order on September 5th, it is now October 31st. I have not heard from them except once in reply to my email late September. They replied that they hoped to ship the following week. I have received nothing, and get no replies from further emails. Is my $131 payment a scam?

31 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM- products never arrived and won’t respond to me

Complete scam, do not buy from here! I placed an order on the 2nd October, it said the item was in stock and would ship in three days. I’ve been following up for weeks with no reply, I’ve tried calling - the line is dead, emailing multiple times with no reply and even tried reaching out on socials. Their website has fake reviews - beware!! I’ve now had to go to my bank to get the transaction reversed

2 October 2025
Unprompted review

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