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NetGain Technologies is one of the top managed IT services providers in the world. We are experts in the architectural design, implementation, and management of high performance IT solutions, delivered with an exceptional level of support. We have been in business for more than 30 years, proudly assisting financial institutions, manufacturers, healthcare facilities, and other professional industries. Our breadth of services and expertise enable us to leverage business technology to achieve maximum operational efficiency and competitive advantage for our clients across the country.
2031 Georgetown Rd., 40511, Lexington
4.6
18 reviews
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Paging system down at nursing home. Could not gain access to adapter. Called NetGain and talked to Carlos on ticket 3504110. This guy was the best . Went far beyond the extra mile to help and after taking other avenues to fix the problem . Finally got to Carlos that fixed my problem . Great,Great technician to work with. This guy knows his stuff. I can't say enough about how good he is
Great company, very strong employees who can fix and prevent all your computer issues!
Better Service than previous in-house IT staff was willing and able to provide!
NetGain has been an excellent partner for our business. The depth of knowledge and experience of NetGain engineers is a tremendous asset to us and by utilizing their Technology One Source program we are provided access to this expertise in a very cost efficient manner. NetGain is a top quality provider and it is obvious they go to great lengths to ensure that they are providing only the best service to their customers.
They have elevated our information technology management to first in class. It is not only their ability to identify and manage risks but also help us tie our IT with our strategic plan, ultimately positioning our company to grow. Our company has access to talent that would be cost prohibitive without a partnership such as what we have with NetGain.
We have worked with NetGain for over a decade with great results. I know they have the expertise in our industry to find the right solution for our needs and have the commitment to service to implement the solution from beginning to end. Their efforts on our phone system have improved internal and external customer experience and their disaster recovery solution has dramatically improved our speed and ability to recover information for business continuity.
We have used NetGain Technologies for years and have never been disappointed with their service.
In the short time that we have been a NetGain client, we are impressed with their IT managed services.
We have partnered with NetGain for several years. They pride themselves on being the best of the best in their industry. I place a high value on our strategic planning sessions that help us identify our IT road map and better align us as an organization. Additionally, their 24 hour help desk is invaluable to our end users.
We love working with NetGain. Their talented staff manages all of our IT so that we can focus on what we do - fundraise and advocate for the arts in our community!
Even though we have experienced some bumps on the road I consider switching to a managed service provider-NetGain one of my best decisions as a new executive director.
Reply from NetGain Technologies
Thank you so much Josh! With technology, it's almost inevitable that there will be some bumps in the road, but we are pleased to hear that your are happy with your decision to work with us.
Continuing to ignore note to not reboot Louisville server and it causes the same issues.
Reply from NetGain Technologies
Teresa - We are sorry you are experiencing these issues. We will have your account manager reach out to determine the best process to be sure this does not occur in the future. Thank you for your business.
We have had a relationship with NetGain for over 10 years. We trust that their engineers and our account manager will always help us come to the right solution for our IT needs. They know us and we value that knowledge and our relationship with them.
Reply from NetGain Technologies
WOW - 10+ years of a great partnership! Thank you for sharing your experience Ragena. It's wonderful to hear that we continue to provide you with the service you expect.
The Merchants and Planters Bank has had nothing but exceptional service from NetGain Technologies from day one!
Reply from NetGain Technologies
Thank you Ken and thank you for your business!
NetGain continually strives to meet customer needs!
Reply from NetGain Technologies
Thank you for the kind comment Terry. We appreciate your business and look forward to continuing to meet your needs.
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