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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

They were useless

They called me a day before the tour and told me they failed to find properties that conform to my guidelines (after they told me my guidelines were reasonable and it won't be a problem). They didn't let me cancel the tour since it was past the cancellation cut off, and they didn't even let me delay the tour to another time. I had to fly to the uk for a useless tour where they mostly showed me completely irrelevant properties. The following week I organised *on my own* a tour for myself with 12 relevant properties in one day, I liked 2 of them and signed with one. I let them handle the negotiation where they also did an appalling job and got me a bad deal.

The fact is that property search agencies give an obsolete service, and you can usually do much better on your own, even if you're relocating.

18 August 2020
Unprompted review
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Reply from Nestrelocations

Apologies for our delayed reply, this review was just spotted.

We are sorry that this personal experience was not a positive one and take all feedback very seriously, as we did at the time of our engagement. Needless to say as a service provider, our client experiences are singularly the most important function of our business.

We have always encouraged all our clients to reach out directly to our team so we can resolve any issues and welcome every opportunity to thoroughly investigate, address and correct, if necessary.

Nest Relocations is proud of the quality of our services, our personal approach and track record over the last eight years, as detailed in many other reviews.

Many thanks from the team at Nest Relocations

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