All the promises of this company are lies - always avoid it. They never verify the properties even if they have the verified watermark (actually if you carefully read the fine print they themselv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All the promises of this company are lies - always avoid it. They never verify the properties even if they have the verified watermark (actually if you carefully read the fine print they themselv... See more
Company replied
Changed business model? TRUSTED partnered? Such as rooming.nl, the biggest scam ever. They take no responsibility and even thought they don’t charge money themselves, most websites you get transferred... See more
I recently moved to Berlin, as I had been offered a job in a role that was starting immediately which was awesome. What was not so awesome was the trial I had to go through to try and find a flat that... See more
The entire process was confusing from the beginning, not enough information provided on the site for whom to contact (ie.landlord/ onsite contact, cancellation policy), issues trying to process our cr... See more
Company replied
Nestpick is an aggregator platform for midterm rental of furnished apartments. Users can browse more than 80,000 listings in 31 European cities and book their apartment on the website of a trusted partner. Founded in 2014 in Rotterdam, the Netherlands, Nestpick is now based in Berlin, Germany.
Charlottenstraße 4, 10969, Berlin, United States
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One star is being nice. This company is an absolute horror show.
I had to receive a refund becuase the landlord made a mistake and the house rented was not actually available. I received a refund short of approx. $1000 and it has been literally impossible to receive a reply to any attempt of contact ever since.
Nestpick made finding my apartment in New York easy and convenient, and gave me a secure platform to have a correspondence with the landlord.
Gina was great, the apartment in Abruzzo is very nice and quaint perfect for the 2 of us!
In the end everything worked out.
Communiication can be a bit tedious however.
Average response time is probably around 2 days, got my check-in information after multiple requests on the day of arrival.
The team was very responsive when booking, and the platform itself was very easy to use; and best of all, I got a great price for a great place!

Reply from nestpick
The person was helpful and secured me the room, but communication was a bit slow (few days) which can be a bit stressful when booking accomodation. Overall though was a good experience. Thanks

Reply from nestpick
Relatively good experience, normally pretty quick with response times. Everything was fairly straightforward and easy.

Reply from nestpick
Nestpick was very good at communicating with me and directed me in the right direction. I will use and recommend them to my friends and family.

Reply from nestpick
After 2 weeks trying to contact them via emails and calls I havent got any answer. I payed a depositum and never got it back. ITS BEEN IMPOSSIBLE TO CONTACT THEM.
I highly recommend NOT to use nestpick. I even sent a report to the police. This people take advantage of you and leave you with NOTHING.
I booked a flat on their website and paid half of the total (1 month for a 2 month stay). I was then emailed by the parent company who puts their listings on Nestpick that the prices Nestpick was showing was more than half off the actual price. They told me I need to pay more than 2x what I was quoted or else I needed to cancel. Of course I cancelled. No one from Nestpick emailed me back. No one returned any of my phone calls. It took over a week to hear back from anyone about confirming cancellation and getting a refund. Horrendous service and I encourage you to stay away from this company. You can't trust the prices that you see on their site.

Reply from nestpick
Gina was available to answer questions and provide help, including bringing a new pan when the old one didn't work with the induction heater. She is also generally nice.

Reply from nestpick
Awesome location found through them at a great quality/price ratio. Used the service for 1st time in October 2022 and now in February 2023 using it again.

Reply from nestpick
I will never recommend this company to anyone every again. They have horrible bookkeeping. I used them over a year and a half ago. Apparently due to an "internal error" they transferred too much money (over 2,000 extra) to my rental place after my initial payment. I noticed the amount it said I had paid was over what I actually needed to pay/paid. I addressed this with the rental place and they did not know what it was from. They said they would look into it with their bookkeeper. My question was never answered by the rental place which is another issue. I left the rental place in May 2021 after only two months. However, a year and a half later, November 2022, Nestpick emails me and say that due to an "internal error" I owe them $2,000 + dollars. While my question from March 2021 was finally answered, I do not believe it is fair to request this a year and a half later. Especially seeing how it was 1) their company's "internal error" and 2) Something that I addressed initially in an email March 2021.
There should be consequences or compensations when a company messes up as much as they did. I do not believe they have a right to request this amount a year and a half later as they clearly have a very poor bookkeeping system. I would highly discourage anyone from ever using this search engine or trusting them with your money. A year and a half later, I completely regret my decision to ever use them.
Nestpick made it easy to find a place to stay. It removed the headache of having to move to a new city on top of starting a new job. On top of that, I found a nice place close to my office which is so convenient.

Reply from nestpick
It was really easy to find an apartment on Nestpick, we were searching for an apartment in Berlin for almost for 2 months without any sucess but with Nestpick we found one easily, the handover was smooth and the apartment was splendid.

Reply from nestpick
Gina at Nestpick was very nice, responsive, and easy to work with. She made my booking experience much less stressful and I would definitely recommend her to anyone looking to book with Nestpick!

Reply from nestpick
I booked accomodation in Frankfurt from Nest Pick from India and was very much happy with the service.
The arrangements to get the key, the condition of the room was perfect and I would suggest Nest Pick for hassle-free booking. Thanks Gina for helping out.

Reply from nestpick
I worked with Gina Graziani and she made my entire experience so great. I had to cancel a stay due to a family emergency and she kept me updated and communicated the situation to me consistently. I felt safe and taken care of. Thank you so much!

Reply from nestpick
Everything was great from booking to check in. Would totally recommend booking here. If theres anything you want to know you can always contact the team and the’ll help you quickly.

Reply from nestpick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.