Needthatsmile  Reviews 

438
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently feel a significant boost in confidence, enabling them to smile openly and enjoy photos freely after treatment. The established quality and superb service throughout the customer journey are highly praised by many individuals. Conversely, a small portion of people felt difficulties arose mainly during the initial impression-taking process, requiring multiple attempts. Some reviewers mentioned that some products did not fit accurately or appeared distorted initially, although alterations were sometimes successfully made.

What people talk about most

Product

Users describe positive interactions with product, expressing how comfortable and natural the veneers feel.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing products.... See more

User experience

People report positive experiences with user_experience, highlighting the simple ordering steps and helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as fantastic and helpful throughout... See more

Service

Consumers find service to be positive, highlighting a straightforward and professional experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

438 reviews

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No recent history of asking for reviews

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4.8

All reviews

(438)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m giving Need That Smile a well…

I’m giving Need That Smile a well deserved 5 stars. I’ve purchased from them four times now, and on every occasion, their customer service has been excellent. Any issues I’ve raised were handled quickly and professionally.

The quality of the products I’ve received has been 10/10 every time. I genuinely can’t fault them. The team are fantastic, and I’m so grateful for the confidence they’ve given me in my smile.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolute best thing i ever did ordering…

Absolute best thing i ever did ordering with need that smile. Was always in 2 minds wether to go turkey for veneers but thought I would try need that smile first. Honestly can't believe how amazing they are, so much safer too than having teeth shaven down. Customer service as well is out of this world, fast replies, fast postage the lot. Thank you so much need that smile team you've genuinely changed my confidence for the best i am so greatful. One million percent if you're thinking about it, go for it!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

great experience with NTS

great experience with NTS. from start to finish, they kept in touch throughout and i ordered the BL1 shade (bright white) natural shape. and i am over the moon with the end results. defo have me my confidence back, and came earlier than they should just in time for my holiday, defo recommended best £400 i’ve spent in a long time

30 April 2026
Unprompted review
Rated 5 out of 5 stars

i have had 4 lots of veneers of need…

i have had 4 lots of veneers of need that smile and they are amazing definitely gave me my smile back i would highly recommend anyone who don’t smile anymore because of they teeth to get these veneers of need that smile best thing i have ever done thanks for giving me my smile back

4 May 2026
Unprompted review
Rated 1 out of 5 stars

A complete joke

A complete joke! They don’t explain to you that doing the impressions kit isn’t as straightforward as they make out and if you mess it up they keep selling you impression kits until you get it right. I cancelled and they said it’s was a fee of £50 but they took closer to £60 without informing me. Also, the customer service is really poor, the telephone number on website doesn’t work and the online chat is really limited. Avoid!

1 May 2026
Unprompted review
Needthatsmile  logo

Reply from Needthatsmile

Hi

We don’t have a customer called That Real can you confirm your order number with us please so we can get the team to look into your account

Thanks needthatsmile

Rated 5 out of 5 stars

I absolutely love my clip ins

I absolutely love my clip ins! Im on my 3rd pair, I lost a pair & cracked a pair in my hand🤦🏾‍♀️ if you've good teeth why go to Turkey when u can have these bad boys! You wouldn't even know they where in! Iv recommend loads of friends & afew have bought i highly recommend 🩷🩵

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Honestly recommend got mine earlier…

Honestly recommend got mine earlier than was expected they clipped in perfect no adjustments I was struggling at first with the mold and dave talked me through it customer service was 100 % I sent him pictures and the team approved it sent it off and Honestly I love them and dave helped me out big time .I definitely would recommend because I went with instasmile and they looked ridiculous like Halloween teeth Honestly 100 percent recommend and the service is 10 10

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I did not know what to expect then….: 🤩

I did not know what to expect when ordering I was so nervous but I will be honest I absolutely love them ! Every stage I was kept informed and given timescales which they completed in early. They are a Perfect fit and I have an amazing smile. The aftercare info all straight forward so I am extremely happy !! Thanks 🤩

30 April 2026
Unprompted review
Rated 4 out of 5 stars

Oh my God woo hoo I got my veneers in…

Oh my God woo hoo I got my veneers in time for my birthday party. This event has been planned for about six months and it did take me awhile. I’m not going to lie to get my impressions right but I got there and ended up getting my teeth in time for my birthday and I am sooooooohappy 😍🙌🥰😭😊

16 April 2026
Unprompted review
Rated 3 out of 5 stars

Not for everyone.

Customer service is spot and the delivery is quick but when it comes to the clip ins I really didn't like them I ordered upper and lower in both normal and ultra thin not really much difference in my opinion and they look too plasticky I just couldn't get the courage to wear them out in public as I found them very hard to talk in so I did end up throwing them in the bin so I did waste a lot of money.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, my impression kit turned up quickly, the instructions to use the molds were easy to follow and really helpful considering it was my first time doing them. I sent the impressions back and a week later my brand new smile arrived, at first it was strange wearing them took me a week to get used to them.... its now been several months and Iit feels weird not wearing them! Highly recommend NEEDTHATSMILE!! I shall be ordering another set for sure!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Just wow 🤩

I have upper and lower bright white / fake look and these are amazing !! Customer service is unreal too thanks guys😍

26 April 2026
Unprompted review
Rated 5 out of 5 stars

The time it took was really quick i…

The time it took was really quick i wasn't expecting my veneers back for 2 weeks and it took all of 1 week. Im so impressed with them. I have never looked back, also my partner has just ordered some. I ordered the super thins.

12 April 2026
Unprompted review

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