I was sceptical at first about Nebeus but then I trusted them with my crypto, 1st my crypto has been kept safe, 2nd the investment options to grow your crypto are vast and reliable. They do things the... See more
Company replied
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See what reviewers are saying
I strongly advise against using this service based on my experience. The main issue is that transfers simply remain pending without progressing, and there is no clear explanation of why this... See more
Company replied
I used to deal with all kinds of headaches trying to turn my crypto gains into something usable in my day-to-day life. Every time I tried transferring from exchanges to my bank, there’d be issues: del... See more
Company replied
I've been impressed with Nebeus' platform, which provides solid interest rates on crypto holdings. Their customer support is also top-notch, offering quick and personalized responses to inquiries. Two... See more
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Company details
Written by the company
We appreciate our user reviews as they allow us to improve our service. The majority of them, however, are comments regarding transactions which have fallen under our Anti-Money Laundering controls. In compliance with EU regulatory standards, we cannot disclose such information publicly. We will therefore only address these issues through our Customer Support. We will only reply to feedback on technical concerns and product issues here.
Contact info
London, United Kingdom
- info@nebeus.com
- www.nebeus.com
You should know
3.8
Great
582 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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An amazing platform that continues to…
An amazing platform that continues to go from strength to strength. I have been using Nebeus for years.
27 December 2024
Reply from Nebeus
Thank you for your kind words and for being a loyal Nebeus user over the years! We're thrilled to have your support and will continue working hard to exceed your expectations.
Stable Passive Income
Given the current state of the crypto market (especially with Bitcoin hitting an ATH) it feels a bit risky to jump into trading with the gains I've made this cycle. That's why I decided to open a renting program with Nebeus and let my earnings work for me instead. With 13%, it's a more stable way to generate passive income without the stress of trying to time the market.
11 December 2024
Reply from Nebeus
Thank you for your review! We're here to support you in making the most of your crypto earnings. If you ever have questions or need assistance, we're always here to help!
Best app for crypto loans
Honestly, I don’t usually go for crypto loans, but Nebeus made it so easy. I took advantage of their Black Friday offer, and the lower rate was a huge plus. It was quick, no hassle, and exactly what I needed.
27 December 2024
Reply from Nebeus
Thank you for sharing your experience! We're delighted to hear that our Black Friday offer and seamless process made your first crypto loan with us a positive one. We're here to keep making things easy and hassle-free for you!
Invoice in crypto
As a freelancer, keeping track of payments can be a hassle, but Nebeus makes it so easy. I can invoice in both crypto and euros and pounds, and it’s been super convenient. The best part is the option to use stablecoins like USDT or USDC, which gives me peace of mind, knowing the value won’t suddenly drop. I am a bit scared of charging in bitcoin but for now the payment in stablecoin is great to keep the value of my my money.
27 December 2024
Reply from Nebeus
Thank you for your review! We're thrilled to hear that Nebeus has made invoicing and payment tracking easier for you. If you ever decide to explore Bitcoin payments, we’re here to support you!
IBAN product is the best they have
I started using Nebeus after I’ve had a lot of issues moving crypto-related money into my traditional bank account. Last time, I sent euros from my exchange account to BBVA, and the transaction got blocked because it was flagged as ""suspicious."" It took me over a week to get my money back. But since using Nebeus I have my money right away and I can pay rent with it, really with my trading earnings. Couldn’t be happier with how well it works.
13 December 2024
Reply from Nebeus
Thank you for sharing your experience! If there’s anything else we can do to enhance your experience, we’re always here to help!
One of the best crypto reward programs out there...
I made a decent profit with the recent bull run and wanted a reliable way to earn passive income with my crypto. I decided to try Nebeus's renting program, using my USDTs in their Baobab program. So far, everything is going well. The returns are promising, and the 13% rewards are definitely juicy. I’m looking forward to seeing how it performs over time. I’ll do a follow-up soon to share how things are going, but for now, I’m happy with my decision.
15 November 2024
Reply from Nebeus
Thank you for sharing your experience! We're thrilled to hear that you're enjoying the Baobab program. If you need any assistance along the way, we’re here to help!
I'm based in South Africa and have the…
I'm based in South Africa and have the physical card. This past weekend was my 1st time using my card and I must say it worked like a charm. I would like my IBAN to be approved so I can bypass the banking restrictions
21 December 2024
Unprompted review
Reply from Nebeus
Thank you for sharing your experience! We're glad to hear your first use of the physical card went smoothly. Regarding your IBAN, please note that there are specific requirements for approval. For more information, feel free to contact our support team or visit our Help Center. We're here to assist you!
Nebeus lets me pay using Mastercard…
Nebeus lets me pay using a Mastercard with my crypto holdings. The app lets me switch to debit different coins.
20 December 2024
Unprompted review
Reply from Nebeus
Thank you for your review! We're glad you're enjoying the flexibility of paying with your crypto holdings and switching between coins. If you ever need assistance, we're here to help!
Company is a joke
Company is a joke, they try to delete honest and real reviews now. Still a very bad company, just look at the reting here and also on Google Play store
16 December 2024
Unprompted review
Reply from Nebeus
Thank you for sharing your feedback. We take concerns like yours very seriously and want to ensure we address any issues thoroughly. Unfortunately, we’re unable to locate your account with the details provided. Please contact our support team directly so we can investigate further and assist you promptly.
Verification
After successfully verifying the address for the 3rd time, we came to the last verification, payslip, which was rejected without explanation and there is no possibility of sending another payslip again, so it is impossible for me to use nebeus.
unnecessary waste of time on my part and unnecessary frustration.
1 star!
PASS!
13 December 2024
Unprompted review
Reply from Nebeus
Thank you for your feedback, and we’re sorry to hear about your experience. At Nebeus, we follow strict compliance requirements to ensure the safety and security of all users. While this can sometimes be inconvenient, our support team is always ready to assist and help resolve any issues. Please don’t hesitate to reach out so we can review your case further.
Despite the setbacks
Despite the setbacks, the response was quick, thank you very much.
5 December 2024
Reply from Nebeus
Thank you for your patience and understanding. We're glad we could resolve things quickly and appreciate your feedback.
Reply from Nebeus
Thank you for your kind words! We're delighted to hear you found our service helpful and great.
Reply from Nebeus
We’re truly sorry to hear about your experience and understand how frustrating this must have been for you. Please know that our compliance requirements are in place to protect all our customers and ensure the highest standards of service. Our support team has already reached out to assist you, and we’re fully committed to resolving this situation to your satisfaction.
Thank you for your feedback—it helps us improve.
diferent blockchains for USDC
diferent blockchains for USDC, its a good thing, just add stellar, it would be excellent!
10 December 2024
Reply from Nebeus
Thank you for your feedback!
We’re glad you appreciate the variety of blockchains for USDC. Adding Stellar is a great idea, and we’ll share it with our team for consideration.
Reply from Nebeus
Thank you! We're thrilled to hear everything is working perfectly for you.
fast comunication
2 December 2024
Reply from Nebeus
Thank you! We’re glad you appreciated the quick communication.
Reply from Nebeus
Thank you very much! Glad to hear everything was simple and perfect.
Reply from Nebeus
Thank you! We're glad everything went smoothly.
Reply from Nebeus
Thank you for your feedback! We're glad to hear you had a fast and positive experience.
Receiving amount below the minimum amount
If you transfer an amount below the minimum amount, they stole my money; they don't fund your account and don't return the money to the sender's wallet. I sent 5 usdt but due to polygon transcation fee the amount received is 4.996 and they said that the amount is below 5 usdt it shouldn t be funded just due to 0.004
4 December 2024
Unprompted review
Reply from Nebeus
Thank you for sharing your feedback, and we’re truly sorry for any inconvenience this may have caused. Please understand that our strict minimum requirements are in place to ensure compliance and security, and unfortunately, they cannot be adjusted.
While these requirements are necessary, we’d still be happy to review your case further. At this moment, we’re unable to locate your account. Please provide us with more details so we can assist you promptly.
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