All ways fast services
All ways fast services, prices are competitive.
Great customer service.

Reply from Neat Products
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Neat Products is a UK-based supplier of practical storage and packaging solutions, focused on providing reliable and affordable products for both everyday household needs and small business operations. We specialise in a wide range of packaging and storage essentials, including cardboard boxes, bubble wrap, packing tape, shrink wrap, and durable plastic storage containers. Our products are carefully selected to offer convenience, quality, and value—whether you are moving home, organising your space, or managing shipping for your business
United Kingdom
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All ways fast services, prices are competitive.
Great customer service.

Reply from Neat Products
Excellent service good price highly recommended

Reply from Neat Products
Super fast delivery 🚚 highly recommended 👍

Reply from Neat Products
Been dealing with Neat products for a while now a very trustworthy and helpful company that I will continue to use

Reply from Neat Products
I purchased gravel grids from Neat Products, and unfortunately some items arrived damaged due to the box being compromised during transit. After contacting their customer service team, I was very impressed with their response they handled the issue promptly and arranged for a replacement to be sent out without any hassle.
Although I wasn’t home at the time of the replacement delivery, the driver contacted me directly, and I was able to ask them to leave the items safely in my porch.
Overall, I found Neat Products to be an excellent company with a highly professional and responsive team. The level of service I received was outstanding, and I would confidently recommend them to others.

Reply from Neat Products

Reply from Neat Products
Ordering from Neat Plastics was so easy and convenient. I ordered 30 80litre clear boxes and 10 4 drawer storage towers, the delivery was quick and they were well packed to avoid any damage in transit. Happy with the service received from Lax and will definitely be ordering more products soon.

Reply from Neat Products
I recently purchased storage units from Neat Products, and I couldn’t be happier with the entire experience. From the very beginning, everything was smooth, straightforward, and hassle-free. The team was incredibly professional, helpful, and attentive, making the whole process easy and stress-free.
The quality of the storage units is excellent, and it’s clear they take pride in both their products and their customer service. It’s not often you come across a company that delivers on both so well.
I highly recommend Neat Products to anyone looking for reliable storage solutions and top-notch service!

Reply from Neat Products
Ordered Sunday and delivered Monday! Cannot fault, very efficient service provided!

Reply from Neat Products
Quality products at a great price and the customer service was fantastic. I ordered gravel grids and they were cheaper than anywhere else I had been quoted by far.
Would highly recommend

Reply from Neat Products
Very happy customer. 60m2 of gravel grids. Same great quality as more expensive brand I used previously, but very competitively priced by Neat Plastics. Great service & telephone updates. Delivered as arranged. Would recommend

Reply from Neat Products
I would give zero. Ordered on 2 nd April still not been dispatched seller no reply AVOID

Reply from Neat Products
Ordered Grids from here ( had to come in a pallet as i ordered 200 grids) and it had arrived the next day, and dropped off to my porch alongside with the membrane i had ordered

Reply from Neat Products
I placed an order and instead of receiving 24 pieces of plastic shed base I received only 12. Customer service is non existent: Jake is not getting back to me since I sent him photos of what I received.
I will contact Trading Standards as they helped me before as this company is a joke… they are asking me for photos of the box THEY sent me. Luckily I have a cctv and proof that only one box was delivered.
I wish I have never had to deal with them.
Look elsewhere of you need plastic shed base.

Reply from Neat Products
Made the mistake of ordering a plastic 8 x 6 shed base from Neat. The 50 cm x 50 cm pieces were of very poor quality. They were warped by as much as 1.5 cm when placed on flat surface. In addition the slots which are provided to link the elements together were clogged with surplus plastic and needed to be opened up one by one. I complained and at first was told that when the shed was placed on them they would flatten out and the elements could be linked by hiiting them with a mallet. I pointed out that the shed base was supposed to provide a level base for the shed. The shed was not supposed to level the base. They said they would send return labels so the shed base could be returned for a refund. Despite reminders and several promises (from Pav) to send the labels nothing has come. My latest reminder has simply been ignored. I've since bought another base from B&Q. The elements are well formed, not warped and click together easily to form a good stable base for my new shed. The Neat shed base will be going to the tip soon!
Neat shed bases are very poor quality and promises from staff cannot be trusted. Save yourself a lot of trouble - buy your shed base from anyone but Neat.

Reply from Neat Products
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.