Naukri Reviews 

188
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many people found the paid services to be a significant disappointment, often feeling their money was wasted on a useless service that provided no real value or improved job visibility. Customers frequently reported that services did not deliver on promises, leading to frustration and a sense of being misled. Reviewers consistently highlighted issues with customer support and staff, describing them as unprofessional, unhelpful, and difficult to reach. People mentioned account managers changing frequently or being unaware of issues, with some experiencing rude behavior and aggressive tactics to push subscriptions. Users also reported problems with irrelevant job offers and automatic renewals without consent.

What people talk about most

Service

Users describe negative interactions with service, with many reviewers calling it the "worst service ever"... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing issues such as... See more

Subscription

Customers had negative experiences with subscription, with many reviewers expressing disappointment and... See more

Staff

People report negative experiences with staff, citing unprofessionalism and inappropriate behavior from... See more

Value for money

Clients share negative opinions on value for money, with many reviewers consistently stating that the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a disappointing experience with Naukri.com’s subscription process. While taking the subscription, there was an auto payment option enabled by default (I don’t know why), which led to my mone... See more

Company replied

Rated 1 out of 5 stars

Naukri Premium turned out to be a huge disappointment. After paying a high fee, I expected real guidance, but their RM and escalation team barely put in any effort. They repeatedly push basic tasks ba... See more

Company replied

Rated 1 out of 5 stars

I bought a paid membership as a recruiter on naukri.com Even after that I could only download shortlisted CVs without the candidates contact details. This is cheating. Ridiculous, what is... See more

Company replied

Rated 1 out of 5 stars

I wish I could rate them in negative but that's not an option.I am a resdex user as a founder we expect our suppliers to be transparent.I bought resdex in the year 2025 in the month of july .The p... See more

Company replied


Company details

  1. Career and Education Provider
  2. Career Guidance Service

Written by the company

Search Jobs in India - Delhi, Mumbai, Bangalore, Kolkata. Find career openings in top companies. Post your resume and find your dream job Now !


Contact info

1.8

Poor

TrustScore 2 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(188)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud Naukri.com

I will never recommend Naukri.com it's a fraud company. All those job adverts posted by naukri.com is fake. To fool and cheat the unsuspecting candidates it has on its payrolls sub agencies and consultants who will send email informing of available prospective jobs. Another modus operandi being money asked for making resumes. Be careful friends don't ever subscribe or pay anything for this fraud company.

5 June 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Navin Panchal,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Terrible Experience with Naukri…


Terrible Experience with Naukri FastForward – Please Don’t Waste Your Money

Points:

I paid ₹10,000 for Naukri’s FastForward services — complete waste of money.

I was promised a dedicated customer support executive — but in reality, they just gave a generic call center number.
Every time you call, a different random person picks up who has no real understanding of your case or needs.

No one was actually assigned to work on my profile or help with personalized guidance like profile optimization or targeted job search support.

I was promised priority and relevant job alerts — but all I received were random SMS at weird hours (even 2 AM) for irrelevant jobs.

I was actively looking for Product Manager roles — but kept getting job suggestions for Software Developer, Engineer, and even unrelated BPO jobs.

When I complained, they blamed me saying my salary bracket was too high, instead of acknowledging their failure.

No WhatsApp support was provided despite claiming it during sales calls.

Emails with priority roles? Practically non-existent — same listings available for free users.

Once payment was done, their responsiveness dropped to zero — no follow-up, no proactiveness, no accountability.

This entire service feels like a scam to trap job seekers desperate for good roles.

Extremely dissatisfied and disappointed. Would strongly recommend everyone to stay away from Naukri FastForward.

Save your money, don’t fall for false promises.

21 February 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Kumar Shubham,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Paid Services, No Delivery — Highly Unprofessional Experience

I paid INR 20,800 (INR 14,200 for Resume Services + INR 6,600 for Spotlight Service) to Naukri Gulf (a part of Naukri.com / Info Edge India Ltd) while in Dubai. Despite full payment and repeated follow-ups, I received no services — no customer code, no resume drafts, and no spotlight updates.

Their representatives made false promises, and later, their support team shockingly claimed they couldn’t even trace my payment records.

This is completely unprofessional, irresponsible, and unacceptable from such a large organization.
I had to update my resume myself and have demanded a full refund, but the response continues to be slow and evasive.

I strongly caution others:
Avoid Naukri Gulf, Naukri.com, and Info Edge India’s paid services. Poor accountability, zero customer support after payment.
Money taken, services not delivered — beware.

3 March 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Sai Kiran,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Worst Paid Service Experience on Naukri – A Disappointment for Serious Job Seekers

I am writing this review to caution fellow job seekers about the highly disappointing experience I had with Naukri.com’s paid services, specifically Resume Display and Priority Applicant services. Despite being a reputed job portal, Naukri has failed miserably in delivering any actual value through these services.

Even after optimizing my resume, refining keywords, and updating all the preferred criteria, I consistently received irrelevant job alerts.

Jobs sent via email/SMS were not aligned with my experience, skills, or domain expertise.

The recommendations felt generic, as if the system was just pushing random openings without any intelligence or filtering.

One of the key promises was increased visibility to recruiters. Unfortunately, not a single relevant recruiter reached out even after weeks of active subscription.

Before paying, I used to get better job suggestions and visibility organically. Post-payment, the quality and relevance declined drastically.

Every time I raised a concern, the support team sent the exact same pre-written response, without actually addressing my issue.

No one ever called or offered real-time assistance to help fix the issue or improve results.

It felt like the service is just automated lip service, with no accountability or resolution mechanism.

You are locked into the preferences set at the time of purchase. Even if you update your interests later, the system continues to send irrelevant alerts.

The platform offers no intelligent matching, and the paid features provide no real edge over free users.

The service descriptions and promises made at the time of purchase are highly misleading.

There is no mention that Naukri does not take any responsibility for matching candidates with recruiters or ensuring at least a minimum quality of recommendations.

🚫 Public Warning: Don’t Waste Your Money!
If you're thinking of purchasing any of Naukri’s paid services in hopes of better job visibility or recruiter interest — DON’T.

The platform offers no added benefit for the price you pay.

You’ll be left with generic alerts, no recruiter calls, and frustrating customer service.

16 April 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Anchal Raj,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

Basis our discussion, we would like to inform you that the refund of Rs.1030 for Priority Applicant service has been initiated and the amount will get credited in your account within 8-10 business days (Business days are excluding weekend & public holidays).

Further, may write to us on sevicehead@naukri.com or call on: 18001025557.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Total waste of money

Total waste of money! Paid @Naukri for premium services, promised recruiter visibility & job offers. But 2+ weeks later, crickets! Progress report shows views plummeted from 11 to 0 after payment. Customer support's "escalating issue" means nothing. DEMANDING REFUND NOW!

17 April 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Suryansh Gupta,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Very unhappy with the service

Very unhappy with the service. I was checking out the Naukri Fast forward services and then I received a call from their team to provide more details. The call handler was not listening to my details and kept going on about the services. When I informed I needed some time to think about it, I kept receiving calls every one hour for an update till 9pm. Now I have purchased the service "Resume Display ( Exp 3-8 yrs ) for 3 months " but it says "Processing not initiated" after I have received a confirmation of payment status with bill from Naukri Fast Forward. I have been trying to reach the customer service team at their toll free number but I am not able to connect at all. I would like a full refund of the services as I am not at all satisfied with the service I have received after purchasing your services. Please give a callback to process the refund.

1 April 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Sudharson Dhanabal,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

Basis our discussion, we request you to share the updaed resume in order to initiate the Resume Display service.

Further, may write to us on sevicehead@naukri.com or call on: 18001025557.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Bought this plan from Naukri and avail…

Bought this plan from Naukri and avail this service for a month only to check responses. Got a call from Naukri and straight away they are say to buy more plan to get the accurate service. Am not convinced with Naukri explanation. Please reimburse my amount of 1044 rupees else will have to consumer court.

3 March 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Sandeep,

Thank you so much for taking the time to leave us a review!
We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We will call you tomorrow to discuss your concern.

Regards,
Shikha Pathak
Naukri FastForward

(A division of Info Edge (I) Ltd)
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Waste of money , Scam

Paid 40000 INr for premium services and found out that waste of my hard earned money. Zero calls or interviews and no response when I reach out to support. Only their resume writing service was good

24 December 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Sarfaraz Gudumian,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

Basis our discussion, we hope your concern has been resolved now.
We would like to mention that recruiters will co-ordinate with you as and when they shortlist your resume. Naukri works as an intermediator and we do not follow up with the recruiters regarding the interviews for the candidates.

Further, may write to us on sevicehead@naukri.com or call on: 18001025557.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Naukri is totally useless

Naukri is a tool for extraction and sharing of people's data to parasite companies purporting to be recruiters. I've paid over 11K for help with job placement including getting my CV updated, profile sharing with recruiters and job openings shared with me, where I'd stand a good chance of getting a call back. I paid for these services for 6 months of coverage. Not a single call back or interview. The only persons who tried reaching out were fraudsters who found my CV through questionable means. The jobs they forwarded me are all irrelevant to my profile - ie - jobs for women only, sales jobs, engineering jobs, etc. My profile is specific to Branding.

I have nothing to gain my posting this. I know how hard it is for people to find a good job, so for your own sake, use LinkedIN or Indeed, IIM jobs, etc. Naukri will just take your money and do absolutely nothing. It's already tough out there, don't throw money away.

1 February 2025
Unprompted review
Naukri logo

Reply from Naukri

Dear Satesh Ragoo,
Thank you so much for taking the time to leave us a review!
We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.
I would like to inform you that the FastForward services as availed by you were has been expired i.e. Resume Display on 06/02/2025 and Jobs4u on 09/02/2025.
Naukri.com works as a facilitator for job search and does not guarantee a job in anyway. Our services provide visibility and accessibility of jobseeker profiles to recruiters thus enhancing the chances of getting a job. However, calls or job offers received by a job seeker depend on the current openings with recruiters and consultants; Naukri.com in no way can influence the same.
We shall be glad to assist you in same.
Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Misleading and Unethical Service

I had a terrible experience with Naukri Fast Forward's Priority Applicant Monthly Subscription. Despite paying for this service, I didn’t receive a single recommendation. When I contacted their support team, they claimed that recommendations are not guaranteed—something they conveniently fail to mention upfront.

This is nothing short of a scam. Customers are lured into paying for services that don’t deliver what’s implied in their promotions. Such lack of transparency is unethical and unacceptable.

If you can’t guarantee results, you should clearly state that before taking people’s money. I feel completely cheated and will never recommend their services to anyone. Save your money and look elsewhere!

26 December 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Himanshu Chauhan,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

Basis our discussion, we would like to inform you that the refund of Rs.1186 has been initiated and the amount will get credited in your account within 8-10 business days (Business days are excluding weekend & public holidays).

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 3 out of 5 stars

I had actually taken the Naukri resume…

I had actually taken the Naukri resume display service for three months but it got me views only. Firstly, it took 8 days to get activated but at the end of the day, I want HR of my domain only to view my profile & cv and then either call or email me. If we are getting only views and never an email or call then I suspect that either our profile is getting highlighted to wrong HR's or the keywords search is not effective.

31 August 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Anurag Bhattacharjee,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

NAUKRI PAID SERVICES IS FRAUD AND SCAM

NAUKRI PAID SERVICES IS FRAUD AND SCAM. THEY TOOK MONEY, BUT NO JOB,NO SERVICE
WORST SERVICE, COMPANY

9 December 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Joswin Lasrado,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

Kindly check the mail shared from priority@naukri.com and would request you to reply on the same.
We shall be glad to assist you in same.

Regards,
Shikha
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

They are represented by Fraudsters

They are fraudsters, selling on line hiring products and fooling micro MSMES. I have collected call records with one who has addressed himself as Eshan Ali, mail correspondences, payment records etc and plan to take legal action and explore all remedial solutions at my disposal to expose the company's dubious record.

25 September 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Ravishankar Subramanian,

Thank you so much for taking the time to leave us a review!

We thank you for writing to us. In order to help you with your concern. Kindly share below details with us.

1. Have you availed services from naukri.com (YES/NO) -
2. Your email id -
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id -
o Contact name of imposter/number/email id -
o Amount deducted -
o Contacted regarding (job offer/threatening/other reason) -
o Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Naukri.com is worst company

Naukri.com is worst company. 100 % fail . poor rating to customer care employyes

Fire them. Useless.

pathetic

dont buy service from them

23 September 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Seshan Subramanian,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We tried calling you however number was switched off. We will try again connecting with you after some time.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.co

Rated 1 out of 5 stars

Unreliable Service, No Value for Money

I had an extremely disappointing experience with Naukri.com’s paid services. After purchasing their premium package in July 2024, I had high expectations for professional support to enhance my job search. Unfortunately, two months have passed, and they have completely failed to deliver on their promises. The service has been nothing short of dismal, with minimal communication and no proactive engagement from their team after receiving my payment.

The so-called "dedicated Relationship Managers (RMs)" and after-sales support have been utterly useless. Not once in these two months has the RM reached out to understand my job requirements or check if I have even had any interviews. Despite several follow-ups from my end, they didn’t bother to offer any meaningful assistance. It's frustrating to see that once they secured my hard-earned money, they lost all interest in providing the service they promised. There’s no sense of responsibility or care, making it seem like the company is solely focused on extracting money rather than offering value.

This experience has left me feeling scammed by Naukri.com. Their lack of professionalism and customer support shows they are more interested in exploiting their brand name than actually helping people in their job search. I strongly urge others to stay away from their paid services. It’s a complete waste of time and money—better to stick with free resources, which might actually offer more support than Naukri’s so-called premium services.

15 September 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Gaurav Vohra,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We tried calling you however call was not getting connected. We will try again connecting with you after some time.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Naukri has been a total waste of money…

Naukri has been a total waste of time and money. It's been 20 days but not a single response.

They told us to change the job description, experience, perks, and skills. We did all that, but it's still a dead zone. We paid good money for this crap!

Their after-sale support is terrible. This whole experience has been awful.

4 September 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Damon Wilson,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

We shall be glad to assist you in same.

Regards,
Pallavi
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Please beware

Please beware, they play with person's emotions.

29 August 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Rakesh,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

As checked you subscribed the services on 2023-09-18. However, services have expired already.

In case you have availed any service recently, write to us on servicehead@naukri.com with subject line as Trustpilot.

We shall revert to you accordingly.


Thanks,

Regards,

Shikha Pathak
Team - Naukri Fastforward
Naukri.com
(A division of Info Edge (I) Ltd)
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com.

Rated 1 out of 5 stars

Its worst

Its worst. Had paid around 18k for 6 months subscription but did not get even a single call. DO NOT WASTE MONEY. They will initially while taking subscription say all the irrelevent to convince you post that they will give all the reasons for you to not get calls such as depends on employer preference, your package is more etc. ultimately you are not getting any calls.

16 August 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Anup Kakade,
Thank you so much for taking the time to leave us a review!
We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.
WeI tried calling you however call went unanswered. We would like to inform you that recruiters will co-ordinate with you as and when they short list your resume. Naukri works as an intermediator and we do not follow up with the recruiters regarding the interviews for the candidates.

Regards,
Pallavi
Team - Naukri Fastforward
Naukri.com
(A division of Info Edge (I) Ltd)
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

Issue Description:After taking Naukari Fast Forward Service , i didn't receive any single call in last 30 days . I Paid 12800 for this service.

Issue Description:
I was assured that purchasing this service would significantly increase my chances of receiving job calls and opportunities relevant to my profile. Unfortunately, despite 30 days passing since the purchase, I have not received any job calls or communication from potential employers.

This situation is disappointing and frustrating, especially since I invested in this service with the expectation of improving my job search. I believe there may be an issue with the service delivery or my profile visibility.

Request for Resolution:
I kindly request that you investigate this matter and provide an explanation for the lack of results. If there is a problem with my profile or the service, please advise on the necessary steps to rectify it. Additionally, if the service cannot deliver as promised, I would like to request a refund.

Please respond at your earliest convenience with a proposed solution.

Thank you for your attention to this matter.

13 August 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Vinod Patidar,

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

As discussed, please review the response for another 15 days and in case you are not satisfied, let us know and we shall process refund for display service.

We request you mention Trustpilot Naukri in subject line and share your contact details i.e. registered email id and contact number mentioning your concern on servicehead@naukri.com.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Naukri.com
(A division of Info Edge (I) Ltd)
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 1 out of 5 stars

i never got a call or message from…

i never got a call or message from service assistance.
i lost my money. i paid RS1500 almost. no refund also.

Not giving me refund. Should escalate this issue to higher authority for fraud .

22 July 2024
Unprompted review
Naukri logo

Reply from Naukri

Dear Bush Jose,

Greetings from naukri.com!

Thank you so much for taking the time to leave us a review!

We're sorry to hear that you had a less-than-satisfactory experience with our product. We take all feedback seriously and would love the opportunity to address your concerns.

We would like to inform you that a request for urgent activation of services has been raised to respective team and the services would be activated latest by tomorrow.

Please feel free to write to us on servicehead@naukri.com mentioning email id and contact number for any further assistance.

Do mention Trustipilot in subject line.

Thanks,

Regards,
Hari
Naukri.com (A division of Info Edge (I) Ltd)
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com

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