Natural Skincare Emporium Reviews 

319
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.

Rated 5 out of 5 stars

Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... See more

Rated 5 out of 5 stars

This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... See more

Rated 5 out of 5 stars

Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Hair Product Store
  5. Organic Drug Store
  6. Vitamin and Supplements Store

Information provided by various external sources

Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(319)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!
Fantastic customer service, very quick response time. Efficient service.
Quick delivery and If you have any issues they will solve it asap with success!!

10 March 2023
Rated 5 out of 5 stars

Thank you so much for the high quality organic products!

Thank you so much for the fast delivery and high quality products! I love organic and chemicals free skin care - I am so delighted I found this shop!
The Team was very helpful with my enquiry, I not only got an answer to my question, but also received much more knowledge. Sincere thanks for the free samples! The organic samples! :)

3 March 2023
Rated 5 out of 5 stars

Really helpful

Really helpful. I inadvertently selected 'pick up from store' on the website. I emailed the shop and within a few hours received a text message to ask could they ring, or alternatively they would ring me the following Monday at 11. I opted for Monday and at exactly 11 that Monday they rang and I was able to pay the postage over the phone. My products arrived the next day. Absolutely first class, friendly service. Thank you

12 November 2022
Rated 5 out of 5 stars

Happy customer.

I was impressed with the friendly service and very quick delivery. I'm also happy to know that my favourite Dr Hauschka products are easily available here in Ireland at a very reasonable price.

11 November 2022
Rated 5 out of 5 stars

Faithful customer

Fantastic place if you are looking for natural beauty products, great variety, friendly staff, wonderful communication with the shop.
Absolutely gorgeous monthly beauty boxes, I simply adore them.

25 October 2022
Rated 1 out of 5 stars

Money minded

I placed an order which was cheaper than other shops,the product is Nature Aid Sea kelp, they accepted the order, after then they informed me that its out of stock and acceptes to refund, but at the same time when I checked their site the item which I order is available and they have increased the price.

21 October 2022
Natural Skincare Emporium logo

Reply from Natural Skincare Emporium

Dear Rajkumar, we believe your One Star review is grossly unfair. You ordered a product which had only just sold out! You were contacted immediately and offered an alternative product which you declined and you requested a full refund which was duly issued in a prompt fashion! We subsequently received a new delivery of goods which included the Item you were refunded for. As is the case with virtually All Goods in recent times it has increased in price, which unfortunately and reluctantly we are forced to pass on to our customers as is standard business practice. I am sorry we were I able to fulfill your order immediately.

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