Natural Skincare Emporium Reviews 

319
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.

Rated 5 out of 5 stars

Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... See more

Rated 5 out of 5 stars

This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... See more

Rated 5 out of 5 stars

Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Hair Product Store
  5. Organic Drug Store
  6. Vitamin and Supplements Store

Information provided by various external sources

Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

319 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(319)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waiting nearly 2 months now for either…

Waiting nearly 2 months now for either the products I paid for or a refund of 80 euro.
I'm suspicious as to whether this is a scam site. I have communicated only through email with the company as it was also suspicious that they didn't reply in writing yet made many attempts to contact me by phone. This is likely their method of concealing the scam. Don't use this site.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Love great customer service!

Once again a great experience; prompt feedback on order status and double checking of details for delivery.

Love supporting this Irish business. There have a wide range of lovely products. Staff have gone out of their way to get products for me that I couldn't get elsewhere and have made really good recommendations for new products. Love to support businesses that stand out with great customer service.

6 January 2025
Rated 5 out of 5 stars

Very efficient

Very efficient! Easy to order!
Although they hadn’t enough of the brand I ordered a lovely girl rang to let me know that they would be sending a different brand. Very happy with the service

24 August 2024
Rated 5 out of 5 stars

Great Customer Service

I sent an email enquiry about a lipstick that had been discontinued. Michaela replied to my email the same day (a Sunday), to say that she would check with the supplier the next day to see if they had any left in stock. As promised, the following day Michaela updated me. She also took the time to photograph a hand swatch of that lipstick, plus an alternative that was similar in colour, for me to compare. Excellent customer service.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic advice

Fantastic advice, as always, before ordering products. A very reliable company. Will definitely order from them again.

9 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look