National Tyres and Autocare Reviews 

85,212
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 689 reviews, most reviewers were somewhat happy with their experience overall. Many customers mention that booking appointments online is extremely easy and convenient for arranging vehicle maintenance. People frequently describe the staff as polite, knowledgeable, and welcoming during their visit to the workshop. Drivers appreciate the prompt completion of tyre replacements and thorough explanations of required work. However, some reviewers were not happy with unexpected delays and suddenly cancelled appointments. Other visitors encountered poor customer service, rude staff members, and challenges regarding vehicle issues. Some individuals also noted communication problems and long waiting times at the depot.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers praising the prompt repairs, friendly staff,... See more

Staff

Customers had ambiguous experiences with staff, frequently praising polite, friendly, and helpful team... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many consumers praising the friendly and... See more

Booking process

People report ambiguous experiences with the booking process, as many customers find scheduling online quick,... See more

Product

Users describe ambiguous interactions with product regarding their purchases, as many reviewers appreciated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tony gave me a slot to have my tyres checked and one replaced. My car went straight on the ramp on arrival, Tony inspected all the tyres and told me that one had a puncture and could be repaired wh... See more

Rated 5 out of 5 stars

Excellent customer service by Millie and her team of technicians. All repairs expertly carried out. No surprises with final bill as Mollie kept us informed. Well done all. Graham& Joyce

Rated 5 out of 5 stars

Fast delivery and fitting of a tyre I needed urgently. Great staff at Woodbridge Road, Ipswich. Friendly and knowledgeable. Samuel was very efficient and Akhlaqur took time to chat and suggest som... See more

Rated 5 out of 5 stars

Great experience, booked online, dropped vehicle off at correct time, greeted by pleasant member of staff. Explained timings, got a call as expected when car complete, picked up and dealt with same lo... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service
  7. Oil Change Service

About National Tyres and Autocare

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

National Tyres and Autocare Details

Written by the company

Payment Assist - Spread the cost of your bill over FOUR, SIX OR TWELVE MONTHS with NO INTEREST & NO FEES
Pay a deposit today and spread the balance of your purcahse equally over the following 3, 5 or 11 months with interest-free payments and no fees, with a minimum purchase requirement of only £30! There are no hidden fees or lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the initial deposit, you can take advantage of Payment Assist.
Mobile Tyre Fitting - we'll come to YOU
Our mobile tyre fitting fleet is available to fit tyres at your home or work. We offer a completely CONTACTLESS service and just need you to leave your locking wheel nut (if you have one) on one of your wheels.
Our Services
We are pleased to offer the following services; Tyres, Car Servicing, MOT, Oil Changes, Exhausts, Batteries, Steering & Suspension, Wheel alignment & Safety inspections
Branch Opening Hours (please check before travelling)
Our normal opening hours are: 8.30am to 6.00pm Monday to Friday 8.30am to 5.00pm Saturday 10.00am to 4.00pm Sunday (selected branches only).
Free 5-Point Car Check
The 5-point car check is carried out by one of our skilled technicians. It's all part of our service to you to ensure that your car is as safe and reliable as it can be and is completely FREE without any obligation. It covers headlights and brake lights, wiper blades, battery health, windscreen chip and MOT due date.
Mobile Battery Fitting
Our mobile battery fitters can fit a car battery at a location of your choice! We can provide batteries at your convenience, whether that's at your home or workplace.

Contact info

3.5

Average

TrustScore 3.5 out of 5

85K reviews

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3.5

All reviews

(85,212)

694 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with how I was greeted

Very happy with how I was greeted, he told me he recognised my car reg on his screen from the previous year before I had got to the centre… Felt very comfortable & they were happy to answer/explain any questions I might’ve had 👍

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Mobile Fitting X4 Tyres

Needed four new tyres for Tesla model 3. Booked online mobile fitting tyres were much cheaper than competitors and didn’t involve me goin to garage. Technician turned up within the time window and was all done in 45 mins. Fantastic very happy.

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Visited Halford Car Centre in Kendal…

Visited Halford Car Centre in Kendal with tyre pressure issues without appointment. Advised that I may have a slow puncture which was found . I was advised that it was not repairable.
A new tyre was advised and fitted immediately. No fuss, no hassle just great customer service.
Great bunch of guys. Clean and tidy centre and nice pleasant reception area to wait in,

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very friendly and helpful. They gave a personal welcome greeting me by name as soon as I entered. Did what they promised and kept me informed throughout without the need for me to chase them for info. So far job seems to have been done well. I was shown the part that had been replaced and felt they were honest in their dealings with me They also pumped the tyres and filled the wiper bottle for me. Very happy, will use again and strongly recommend.

20 October 2026
Unprompted review
Rated 2 out of 5 stars

Recent MOT identified a nail in the…

Recent MOT identified a nail in the tyre also corrosion on disks.

No offer of fixing the apparent nail.

I had the tyre professionally inspected the following day and there was no nail and no corrosion on disks.

The corrosion was simply down to the car not being driven for 2 weeks.

First and last time at this place.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Top notch

Well prepared. Efficient. Friendly. Kept me informed. Explained everything they needed to. Can't think of a thing to spoil or improve experience.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

VW camper

The online booking website was easy to navigate around.

The price I was charged was cheaper than I'd been previously quoted.

On arrival I was greeted by a young lad who was professional, polite and engaged in a little bit of banter about my vehicle as it was an old VW camper van.

The technicians carried out a health
check which I wasn't expecting and picked up on a minor leak and brought that to my attention, there was no high-pressure sales to try and get the work done by them. It was merely an advisory observation.

On picking up the vehicle I was dealt with by the same young lad who again was polite professional and offered additional feedback in relation to the leak that had been discovered .

The whole experience from start to finish was positive and I will most certainly be using national tyres again for any other additional work for the vehicles within my family. Well done to all involved.

19 October 2026
Unprompted review
Rated 5 out of 5 stars

I visited National Tyres and Autocare…

I visited National Tyres and Autocare Coventry Gosford for my MOT and was very impressed with the service I received. The staff were friendly, professional, and highly knowledgeable, making the whole process smooth and hassle-free. I would happily recommend their services to anyone looking for reliable vehicle care.

19 October 2026
Unprompted review
Rated 5 out of 5 stars

Luton Branch Great Service

My car was recovered to the Luton Branch (because I'd previously had a good experience with them) undriveable due to pot hole damage where it had to remain for 5 days until all the necessary parts were delivered. Despite the fact I hadn't forewarned them, staff were friendly, polite & helpful & nothing seemed too much trouble. Russell in particular went above & beyond, taking much of the stress out of the situation I found myself in. Thank you.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

I booked an online exhaust check as I…

I booked an online exhaust check at National Tyres and Autocare- Isle
of Wight as I was having some problems with it. Managed to get an appointment the next morning and my exhaust was fixed by that afternoon. The contact and professionalism from the staff was 10/10 and I was so pleased with the work done and the price. Would definitely recommend this garage and will be using it again.

19 October 2026
Unprompted review
Rated 5 out of 5 stars

A1 Service from Halfords M33

Ease of booking an appointment, friendly Chloe on reception, all the staff were polite and friendly, excellent service, reasonable prices. I have used this garage many times and trust all the staff - Staff turnover is negligible, says a lot about the branch and how its run.

19 October 2026
Unprompted review

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