UK NARIC Reviews 

62
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

If you could please state all the requirements at one go, it would be better. You make people wait for too long, you keep asking for documents one by one. Especially when it's about to be the date of... See more

Rated 1 out of 5 stars

Do not waste your money. Their database and assessments are incorrect. Please read all reviews before wasting your money. They compare my full degree with Honours to the undergraduate Foundation... See more

Company replied

Rated 1 out of 5 stars

1 star because it's the lowest rate the website makes available!!! Avoid at all cost...just a waste of time as they will keep prolonging their inexistence procedure. You can donate 12 pounds instead... See more

Company replied

Rated 1 out of 5 stars

This service is so poor and a waste of money…My school is Olabisi Onabanjo University, Nigeria. I spent 7 years in the university, was provided transcript in black and white only front page is colour... See more

Company replied

Company details

  1. Educational Institution

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This account is no longer in use - please search for UK ENIC or Ecctis, depending on the service you ordered.


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1.4

Bad

TrustScore 1.5 out of 5

62 reviews

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Rated 5 out of 5 stars

My case ID is 4001341753

Thank Chris for sorting this out finally a sign of relief. You were wonderful

My case ID is 4001341753, its ongoing since 6th June and I provided MOI, Degree, and Transcripts for my degree. Since it was a readmission case, Donna (advisor) asked to me to submit transcripts for the initial years of study that I had done, even if this was at a different institute, or a number of years prior. I did that with an online copy and then they asked me to submit a university copy and I did that as well. I keep receiving new dates (15 days to right) and since I m in the UK it's a nightmare to manage things from distance in India. But somehow I managed it, but I started my application on 6th June and today is 8th August and after proving all documents I am still waiting. Since I am in Uk and want to move over to a different Visa, it's been a nightmare for me and my family for the last 2 months with all the struggle to get what comes as a new expectation every time. Hope I will get the right attention since it's been again showing new dates to the right. would appreciate any support and want to close this as a matter of urgency.

8 August 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thanks for your review - we have completed your order today.

There were some delays due to insufficient documents - guidance is to check the document requirements before submitting applications, to ensure applications are not delayed.

Please check your account for full updates.

Kind regards, Ecctis

Rated 1 out of 5 stars

Scam business organization.They should…

Scam business organization. They should not be allowed to operate in the UK since credible recognizing bodies like Engineering Council,CMI,ILM,etc exist.This is pure fraud in the name of education advisory which claims to recognize bodies that they are not.

5 August 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

UK ENIC is the designated United Kingdom national agency for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government.

Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention.

UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network.

The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.

We have responded to you directly, and outlined why we are unable to proceed with your application, and a refund issued in accordance with our terms.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Question regarding my English language studied at the high school

My name is: Mai Mohamed Hemaimy Abdelhamid
Update: thank you so much for responding and helping me with to fix this, I received the updated version. I appreciate your quick response and your clarification..
I received my e-statement of comparability but you mentioned that English language is my second language, although in my high school certificate it mentions that English the first foreign language.

26 July 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for contacting us and for your comments.

I'm sorry you are unhappy with the service.

We have responded to you regarding how we make comparisons to Level 2 (GCSE), and the other points outlined in your messages to us.

Kind regards
Andy Barnfield
Head of Individual Services

Rated 1 out of 5 stars

I needed my undergraduate qualification…

I needed my undergraduate qualification validated to a UK equivalent. A graduate of a premier design institute in India which is also recognised internationally, I provided ECCTIS with a letter from the college administration stating that the diploma I received back in 2001 is equivalent to the degree the college currently offers. For some reason that is not enough for ECCTIS.
They would like me to get a letter from either AIU, UGC or AICTE whom I have emailed through their respective websites but seriously doubt I will ever get a reply. The college is recognised as a provider of under gradate and post graduate degree courses in design but because on the AIU website it states degree course and I received a diploma back in 2001, ECCTIS chooses to ignore a legitimate and official letter issued by the college and insist I get a letter from the AIU with similar language to validate my diploma qualification.
I have now come to the conclusion that in principle ECCTIS is not accepting the degree qualification status listed on the AIU website in my case even though my college has submitted in writing that that is what my qualification is worth today.

I have now sent a request for a cancellation and refund. I am sure that too is going to be a lengthy process, considering its been 2 months since I submitted my documents and it takes up to 2 weeks for someone to respond in writing after each communication.

On their website they lay high claims to the level of expertise and networking they have. I had hoped they would take advantage of professional channels to communicate with government bodies such as AIU, UGC or AICTE in India to verify my claim if an official letter from my college counts for nothing.
It is very disappointing and frankly quite frustrating because I see no way forward.

19 July 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Karan - thank you for your review and comments.

I'm sorry that you feel disappointed and frustrated by the request for further information.

We understand that National Institute of Design, Ahmedabad is a recognised institute by UGC and AICTE.

However, we currently do not have recognition status of the specific qualification you studied.

We do provide a number of ways to contact us for more urgent enquiries - by online chat via our website, and by telephone. We do state in our message facility, which is for non-urgent enquiries, that it may take 5 working days for us to respond, which you must acknowledge before sending the message.

For a range of reasons, we are unable to contact government bodies or organisations on behalf of individuals, and therefore we have asked you to do so. Primarily this is because such organisations do not accept requests directly from us, but require it from the individual, to present relevant information regarding their ID, or qualification.

We have responded directly to your account regarding your refund request.

Kind regards
Andy Barnfield
Head of Individual Services

Rated 1 out of 5 stars

Very very disappointing. They are a private company, I guess all they are driven towards is PROFIT!!

Very very disappointing. I am devastated.

First things first, I had my basic education and bachelors degree from India. Currently on an apprenticeship program and I was asked to provide proof for my Maths and English school qualification by the university, as that happens to be part of new apprenticeship regulations set up by HEE.
Then, my university sent my mark sheet to ‘UKENIC’ to compare! (I wasn't aware of this initially).
ENIC responded almost by rejecting my qualifications and asked for Transcript. I applied to CBSE board and my school for transcript.
Meanwhile I did some research of my own and I was confident that the level of education I received from Central board of secondary education is certainly equivalent to GCSE.

1) I would like to thank UKENIC for accepting my Maths.

NB: I had several people advising me during this period that, come what may ENIC will not accept my ENGLISH QUALIFICATION and the reasons I heard are not the best to hear or write here unfortunately.

2) for not my astonishment, ENIC refused to compare my English qualification by saying they are not comparable even though it may be taught as a first language.

I felt this very disrespectful and devaluing.

Just because by default I was born in India and was educated in India I am being made to go through this embarrassment and disheartening situation.

I wish those working in UKENIC or the company Ecctis understand what it means to be devalued and have the kindness to accept that countries like India do provide a high standard of education.

So, best wishes to UKENIC/ Ecctis for making much more profit!

Edited 20/07/2022 @ 19:56 -
I see ENIC has edited the response saying I have not responded. I am quite unsure about the words I must use here. However, please can I say that It’s very inappropriate for ENIC to do this, because I have had an almost 20 minutes conversation over the phone with Mr Andy Barnfield on 04/07/2022 (@1210 for 19minutes and 29 seconds).
From the conversation I was pretty clear that ENIC/Ecctis is reluctant to make any effort to accept some facts, such as about the standard of education provided in countries like INDIA. I was told they will not compare English education from countries like India, Philippines etc because that’s how is their current protocol.
My conclusion is Ecctis is a private company purely profit driven and if they agree to compare English from India or such countries they loose customers and there will be a steep decline in their profit.

My request to ENIC/Ecctis.. please have a protcol to understand what it means to be valued and to be treated with respect.
Thank you

2 July 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Ann

Thank you for your review and comments. We are sorry to hear that you are unhappy with the comparison you have received.

We have asked via Trustpilot, for more information, so we can contact you directly via your account with us. However, as you have not responded, we are unable to look into this matter further for you.

UK ENIC is a not-for-profit organisation, providing valuable resources on behalf of the UK Government.

Our role is to provide accurate comparison levels against overseas qualifications - this is not motivated by profit, and as an organisation, we value the role of education, and celebrate diversity and cultural heritage.

We would urge you to contact us via your Ecctis account, so we can clarify the comparison levels with you.

Kind regards
UK ENIC

Rated 1 out of 5 stars

Awful organisation to deal with

Awful organisation to deal with. They got me and others running around like crazy to get an MOI letter which, after over 2 months of back and forth, they decided it must be emailed directly from the awarding body (not the affiliated college), contradicting their own requirements on their website that the MOI letter can come from affiliated colleges.

A complete waste of time and I guess I can't do anything about it either.

25 June 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments.

Whilst we can often accept documents from the affiliated college, on some occasions we do need further confirmation from the awarding institution, to assure our quality standards and combat fraud.

I'm sorry that you are unhappy with us asking for this information, however we cannot provide a service on this occasion unless such documents are provided by the awarding the institution.

Kind regards
Ecctis

Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. Their database and assessments are incorrect.
Please read all reviews before wasting your money.
They compare my full degree with Honours to the undergraduate Foundation degree. How can it be true after studying in the University for 4 years? My sister Who lives in Germany received a full degree when doing the same comparability in Berlin.
If I continued studying back home, I would be doing doctorate.
They are absolute scam. Please do not waste your money.
I could put 0 ranking if I could.

7 May 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

We are sorry to read your comments, and that you're unhappy with the service.

We have asked for further information via Trustpilot, however you have not responded.

We would like the opportunity to investigate your complaint further, and encourage you to message us via your account message facility, so we can help you further.

Comparison of qualifications is subject to a range of factors, which we outline on our website: https://enic.org.uk/What%20Is%20Recognition/Methodology/Default.aspx

We are recognised as experts in our field, having provided such services for 25 years, and as such, have significant research and data, which is trusted internationally. We appreciate you may not be happy with the comparison you have been provided with, and welcome the opportunity to look at this further with you.

Kind regards
Andy Barnfield
Head of Individual Services

Rated 1 out of 5 stars

To all indians

Shout out to all Indians.

Its a scam *******( Certificate is invalid)

Please I have recently done my statement of comparability with UK ENIK and the best part is the have given me the qualification but in (additional comparison information) it say that (although English may be studied as a first language it is not considered comparable to English language GCSE studied in uk)
which means this certificate which i paid £ 60 all together has no use as its not accepted to do a level 2 apprentiship which is the least qualification in uk.

requested them to review my qualification as it was not accepted for my function skill in return i received even if you do graduation in India its not considered as comparable to GCSE to uk.

its a joke. Please avoid using this

25 April 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Subert

We are sorry that you are unhappy with the Statement of Comparability service via UK ENIC.

We have responded to you directly via your account.

Our service is a legitimate service, provided on behalf of the Department for Education, which is subject to routine review and quality assurance, through various organisations, including the ENIC Advisory Committee.

Where qualifications are not comparable to GCSE English, individuals can achieve an alternative via Functional Skills level 2.

The Statement of Comparability issued to you provides confirmation of the comparison level of your evaluated qualifications, and should accompany your academic transcripts/marksheets, which will help you with further study or employment.

Kind regards
UK ENIC

Rated 1 out of 5 stars

It is a big scam. Their qualification database is inaccurate.

It is a big scam. Their Statement of Comparability is a big fraud. Don't buy their service.

How is it possible that 2 qualifications are at the same level?

2 February 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear M. Huzaifa

We have requested via Trustpilot, further information regarding your account and application with us, to be able to investigate your complaint further.

Please do contact us by using our reassessments process: https://enic.org.uk/Code%20Of%20Practice/Application%20Procedures.aspx to help resolve your query.

UK ENIC is trusted by tens of thousands of service users each year, and has a 97% satisfaction level - we want to help resolve your query, so please do give us the opportunity to do so.

UK ENIC is the organisation that replaced UK NARIC, and we are committed to provide the highest standards of service, including investigation of complaints.

We look forward to hearing from you, to be able to resolve your query.

Kind regards
UK ENIC Service team

Rated 5 out of 5 stars

Excellent service

Excellent service , fast decision , and the most important thing they approve my Bachelor in Pathology

15 December 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your review Enas, we appreciate your feedback and are delighted to hear you're so happy with the service.

Rated 5 out of 5 stars

Visas and Nationality Service (English Proficiency) … I will definitely recommend 👍🏼

I was little apprehensive to start the process with, after reading all the comments and also I have completed my post graduation from a small town from tamilnadu, india. nevertheless I went ahead with application, I was going with a tight schedule as I am planning to leave to UK pretty soon, once I provided all the documents and made the payment, Ecctis did provide me timeline of 10 days.

I was checking the website regularly, to my surprise I received the e-certificate two days earlier than expected, if you are confident about your education, I would recommend please go for it, definitely you will not be disappointed.

22 November 2021
Unprompted review
Rated 1 out of 5 stars

Hi I am having a bad experience with…

Hi I am having a bad experience with the organization, I applied for a fast track option and created the application and provide the required documents on 17 November 2021. And the completion date was shown as 19 November 2021, but still my status is showing "checking".

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

10 October 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thomas - thanks for your review - our new profile can be found searching Ecctis

Rated 1 out of 5 stars

I had a bad experience with this…

I had a bad experience with this organisation and really I am very disappointed with the unfair decision about my five-year bachelor degree when I applied for a statement of comparability with them.

I graduated from college of pharmacy after five years of university study and applied for registration as a pharmacist in the UK.

Unfortunately, They recognised my bachelor as diploma of higher education and non equivalent to the UK bachelor degree ( meaning I that my five years bachelor is useless) . I think they are based on outdated information about the education system in my home country ( IRAQ) which share the same characteristics with other countries in the Middle East.

What’s really upsetting more me was that they recognise the bachelor degrees from other neighbouring countries in the Middle East ( Sudan, Egypt, Jordan) as equivalent to the UK. These countries have exactly the same Entry requirements to a Bachelor degree course as in Iraq is based on the secondary school Baccalaureate exams..

They can’t understand that I am applying for bachelor degree comparability to the UK bachelor and not for secondary school system comparability. They didn’t look at my bachelor and instead they focused on the entry system to the university in my country to that in the UK. This is not what I need from them.

I applied for the reassessment with them with the same negative outcome.

This unfair treatment to qualifications obtained in Iraq is really sad and heartbreaking.

I have no thing to do with them and they don’t accept the idea and advice to review their regulations to compare the qualifications to those in the UK

Update:

This organisation has continued with their decision about my bachelor degree despite providing a strong evidence during reassessment request. they don’t want to admit their mistakes. Really very disappointed about their unfairly treatment

25 September 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Ameer

Thank you for your feedback. Whilst we cannot comment on individual cases here, our established methodology and data are constantly updated to enable us to review and establish the level of your qualification when compared to UK qualification frameworks.

We have considered your reassessment request, and responded to you accordingly.

Our research is based on entry requirements, learning outcomes, and the evaluation of the overall standard of overseas qualifications at national level, compared to the overall national standards on the UK frameworks. It is, therefore, important to note our assessments are not personalised to individual performance or duration, nor do they directly compare overseas degree programmes to UK degree programmes.

Rather, our comparisons are based on the evaluation of learning outcomes at national level. Therefore, our assessment is not a reflection of your particular award; all Bachelor degrees awarded by recognised institutions in Iraq receive the same comparability.

Kind regards
UK ENIC, formerly known as UK NARIC

Rated 5 out of 5 stars

The result is successful ,thank you!

I took the service of UK NARIC to assess my degree qualification comparable to UK education system frame work. I uploaded my school credentials both Bachelors and Masters Degree on Sept. 15, 2021 and the completion date on 29 Sept. 2021 which is exactly 10 days. ( you can see the time frame in Order Status in your account). After 3 days I received a message from NARIC that my Bachelors Degree cannot assess whereas my Masters degree they can do. So, I opt the option to proceed to evaluate and assess my Masters Degree. There is also option there in the link says if you want to continue or if not you will be refunded of the fees.

Sept. 24, 2021, i received an email confirmation from NARIC that my Visas and Nationality Service (English Proficiency) application is now complete and yes upon seeing the result i am very satisfied and overjoyed. My Master Degree is comparable to UK Bachelor (Honours) Degree I felt so happy about the result.

Despite of all the negative reviews I read I can attest that NARIC assessment is fair to the high degree.

I am proud to recommend NARIC for those who wants to assess their degrees without taking IELTS.

Thank you NARIC and more power.

24 September 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Gabriel

Thank you so much for your kind words, we work really hard to provide the best service.

Our new profile can be found searching for Ecctis.

Kind regards
Ecctis

Rated 5 out of 5 stars

Amazing service . After seeing lots of negative reviews i…

After seeing lots of negative reviews i had to come back with my own experience i had my results after a week of submitting and payment . I submitted my transcripts , certificate and Letter from my university . I am greatly pleased with the service . My degree was attained from University of Zimbabwe

21 September 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your review - we're so happy that you're pleased with the service.

Rated 5 out of 5 stars

Possitive Feedback

Dear Ecctis Team
I would like to thank you for your services. l am very happy. l submitted my documents on 23 August 2021 and by 6 September 2021 you were done with the assessment. On the very day you managed to dispatch my certificates through DHL as l had choose mine to be posted and on 13 September l received the parcel in hand. Thank you so much for being so efficient.

17 September 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thanks for your review and kind comments. This review is meant for the Ecctis Trustpilot account.

Rated 1 out of 5 stars

Awful experience

Awful experience! Even though my transcript letter states my degree was taught in English they need another letter saying it was taught in English. All of my certificates are in English with English as a subject too but that is not enough. They keep asking for more and more. They really are wasting time.I keep calling and they just want more letters and documents.You are better off sitting for a test here than waste time on this. They just take your money. They are so expensive! DONT USE THIS SERVICE!

Thank you for your reply. You have received every document but you want separate letters to state the degree was taught in English when it already mentions on the transcript. Most organisations have adapted to understanding the need in pandemic which is still ongoing. Getting in touch with Universities whilst you are in another country is not easy but I guess as per your reply that is my problem which is a shame. I do hope people take these negative reviews seriously. I didn’t!

24 August 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

I'm sorry that you were unhappy with us requesting documents which are a mandatory requirement for the service. The requirements for the service are outlined on our website, and the service is provided as an alternative to English Language Proficiency tests. The option is always with the individual to establish the service they require.

Full details of document requirements are outlined on our website, and we state at multiple points in the application process, including at the point of registration, that applications should only be submitted once all documents are available to submit to us.

Rated 1 out of 5 stars

The interactive system goes around and…

The interactive system goes around and around again, I find my self logging in again and again to bring me to the same point, The website set up needs to be refined
there are no option to choose which UK level you want to compare your overseas certificate against, for example comparing overseas degree against a GCSE English and Math in UK

30 July 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Hi Elwaleed - the service we provide is not designed for applicants to request the comparison they require - as we evaluate your qualifications to establish the comparison level against UK Qualification Framework levels.

As you have an existing account, the message facility can be used to seek assistance if you're having any difficulties. We have sent you a message advising how you should use the account to make such an application.

Rated 1 out of 5 stars

Frustrating service

I too sent my qualifications. After about 15 days I was asked to send my educational qualifications.

I hold a national Diploma in teaching English and it was a course similar to a degree which was awarded by the National Institute of education. I had over 18 years of experience as a teacher in Sri Lanka.
They said my qualification is similar to a first year of a 3 year degree. This is really frustrating.

17 July 2021
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Samantha

Thanks for your comments, however to best help you, we recommend you contact us for any queries over the comparison. We outline this process here: https://enic.org.uk/Code%20Of%20Practice/Application%20Procedures.aspx

Comparisons are based on a range of data and methodologies, which we would be happy to clarify for you.

We will correspond with you via your online account messaging facility.

Kind regards
UK ENIC

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