Nail Bar Reviews 48

TrustScore 2 out of 5

1.9

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Company details

  1. Nail Salon
  2. Beauty Salon

Information provided by various external sources

Welcome to the Sweet life - Nail Bar. Let us pamper your hands with a caring touch. We caress. massage, moisturize, and perfect your hands and nails to soften your skin and beauty your appearance. In addition, we paint your na...


Contact info

1.9

Poor

TrustScore 2 out of 5

48 reviews

5-star
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1-star

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Rated 1 out of 5 stars

It should be no stars

It should be no stars, today I went for my prebooked appointment at Amy’s nails in Maldon. Only one guy present who was busy working on a young lady’s nails. After 10 she decided she wanted something else. I asked what was happening with my appointment. As I left the staff were in the bookies next door! Great 👍🏻

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Rude

Rude! Uhøflig!

If you want to feel uncomfortable, put out and as if you are in the way of the staffs time, I highly recommend this place!

From the second I walked in the door the lady was rude and unpleasant
It was a bad job and she didn’t complete the manicure, as ‘she’ didn’t have time!!

7 May 2023
Unprompted review
Rated 5 out of 5 stars

WOW !

I write, Good or Bad reviews on TRUSTPILOT as I think it is certainly important for ME, to get honest opinions.
Today, I couldn't wait to put a photo on TRUSTPILOT.
Nail bars, are to me, sort of Hit and Miss. Not today.
HILLS NAILS
is a small business on Westbourne Grove. London W2. A young Lady, called NINA, carefully and thoroughly, worked on my nails. Colour. "Got the Blues for RED".
HILLS is quite possibly the cheapest Nail Bar, Beauty Salon, in the area, but don't let that fool you.
I had hoped to leave a photo here, but there is no facility. :(

14 April 2023
Unprompted review
Rated 2 out of 5 stars

Unprofessional looking

Sweet people, but note that shellac French is without the manicure, which is not clear from booking system. Nails look unprofessional. Not recomendable. I’ll have them taken off immediately.

26 March 2023
Unprompted review
Rated 1 out of 5 stars

Dovecote nail salon - appalling customer service care after genuine complaint

I returned to Dovecote nail salon (as I had previously been v satisfied) shortly before Christmas. The salon was busy and I was looking forward to this special Christmas treat. However, within a few days the gel had peeled off one thumb and then the other and a few days later both index fingers. Totally unacceptable for gel nails which previously lasted 3 weeks. Not only was this disappointing but I had to go back to the salon 3 times to be rectified and the attitude was totally unacceptable and they refused to accept responsibility for a sub standard job or any understanding of the frustration and inconvenience of having to go back into Guildford, pay for parking at a time that was busy and pressurised. Superficial apologies did not help and only when I persisted and got upset , did she offer a partial refund - for the nail polish! Unbelievable, unacceptable and totally frustrating- I did nothing except pay for a product which they failed to deliver and then were not prepared to accept responsibility/accountability and refund immediately. Probably the worst customer service I’ve received for a long time.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. I continuously asked that the lady put nail polish on my entire nail. Didn’t happen, she excused herself by saying my nails were too short.
After the treatment I noticed that I had nail polish on all my fingers. Again, she excused it with my nails being too short.
I asked for a file to remove left overs, and then they started speaking polish to me; a language I do not understand.
Even though 345dkk isn’t all that, it’s still a lot for a 30 minutes, that leaves you pretty sad with your nails. And nails you can’t fix now.
I asked the lady to please fix it, and got the notice, that I’d need to call the manager.
Do not go here! It’s a horrible horrible experience!!

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor service and quite a untidy place

Poor service and quite a untidy place. The instruments are not disinfected, the gloves are not changed and the hands and feed are bleeding after injured and bleeding after the treatment. I can really not recommend that place. I did mani and pedicure and they did not check whether the polish was dry and I had the entire polish in my socks when I got home.

21 February 2022
Unprompted review
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