Mystic Moments Reviews 

670
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My products arrived swiftly and I am perfectly happy with them. The essential oil is nice, I shall probably get Organic next time now I know that MM sells it. The spritzer-bottle fittings... See more

Rated 5 out of 5 stars

I have used this company for many years . Always efficient, fairly priced and packaged and delivered professionally.

Rated 1 out of 5 stars

Useless!!! 1st order lost by Fedex they just kept on saying they would delier next day but never did asked Mystic multiple times to refund or resend they just kept saying its out for delivery, we are... See more

Rated 5 out of 5 stars

I was sourcing my essential oils from my regular supplier. But when said items were out of stock for quite a while, I started looking elsewhere & when browsing on amazon came across a lady's comment a... See more

Company details

  1. Aromatherapy Supply Store

Information provided by various external sources

Mystic Moments UK is an online shop specialising in Essential Oils, Fragrant Oils, Natural Skincare Products, Carrier Oils and much more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

670 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(670)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve been purchasing a Mystic moment…

I’ve been purchasing a Mystic moment essential oils and premium fragrance oils for a while now and have always been really very happy with them.
Recently I purchased lavender essential oil and I’ve always been able to put it on my skin but this time it burnt..
I’ve purchased premium fragrance oil neroli and the smell has been absolutely stunning but this purchase(I purchased it through Amazon) had hardly any fragrance to it and the liquid it did have it did not resemble neroli at all.
I also purchased clove oil for my oil burner. It was so overpowered and it made me feel very sick so I’ve had to return it.
I don’t know what’s going on with mystic moments, but they are not coming up to my expectations at all ..
I hate giving negative reviews but on this particular time I feel I need to

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products and fast shipping, but awaiting VAT clarification

I am very satisfied with the products I received so far. The price/quality ratio is excellent. I purchased Iso E Super and several essential oils (Amyris, Cedarwood Atlas, Ho Wood, and Cypress French) and the quality is great. The shipping was very fast and the items were well-protected in the package.
However, I am still waiting for a response regarding the VAT deduction. As I am located in Serbia (non-EU), I should be exempt from UK VAT, but my last order was not discounted. My future purchases will depend on resolving this issue, as I would love to continue shopping here if the VAT is correctly handled for international exports. Hoping for a quick response from the team!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product range

Mystic moments has a great product range & you can ask to be notified when out of stock products are re-stocked.
All the products I have purchased have been competitively priced and excellent quality.
Postage is quick very reasonably priced. Items are carefully wrapped to arrive in good condition.

20 October 2025
Rated 1 out of 5 stars

Out of stock

One product we need has been out of stock for months and no reply to my question as to when or if it will be back. It is the Day Cream Botanical Skincare base.

17 September 2025
Rated 1 out of 5 stars

Due to the lack of product details and…

Due to the lack of product details and data safety, the shipment was delayed, huge customs fees were imposed, delivery was delayed, products were opened for medical examination, and some products leaked. I am very upset.
Please attach the documents with the product and the shipping company must bear responsibility in this regard.

17 September 2025

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