MysteriumVPN Reviews 

144
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I've been using them for more than a year now. I gave 5star because they have home residential IPs too, in case you don't want the regular VPN with a datacenter. It's cost effective for me to getting... See more

Rated 1 out of 5 stars

I signed up for a two year subscription, and most of the IPs are unusable. Either blocked for being VPN endpoints, or unbearably slow. There is no checking on the users they allow to offer their conne... See more

Company replied

Rated 3 out of 5 stars

The VPN service is decent, offering effective servers that keep you hidden from public view. If you get banned from a service, turning on Myst allows you to quickly continue without detection that you... See more

Rated 4 out of 5 stars

The VPN works quite well, don't have anything really to complain about. It provides Residential IPs, not many other VPNs provide this. That being said, I did experience some minor problems with connec... See more

Company details

  1. VPN Service

Written by the company

Unlock global content, bypass geo-blocks, and enjoy secure browsing with Mysterium VPN! Download now for the best VPN experience on Mac, Windows, and Android.


Contact info

3.0

Average

TrustScore 3 out of 5

144 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(144)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Privacy Respecting VPN Service

Mysterium VPN has crypto payments and that to me is the best feature. It has all the features of an excellent vpn but the payments still stand out. I have been using it for quite some time now and will continue to as long as they keep user privacy at the top of their priority list.

10 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Jumper, thank you for your feedback!
We're thrilled to hear that Mysterium VPN is working smoothly for you, and we appreciate your support 💜

Rated 5 out of 5 stars

Most Trusted Decentralized VPN service…

Most Trusted Decentralized VPN service with 20000+ nodes online to serve.

8 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Cryptic, thank you for your feedback!
We're pleased to hear that Mysterium VPN is working smoothly for you 💜

Rated 5 out of 5 stars

Ease of Use

Setting up Mysterium VPN was relatively straightforward. It offers 135+ country , which is great for bypassing geographical restrictions.

16 August 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Rowdy, thank you for your feedback!
We are happy to hear that you are enjoying Mysterium VPN services 💜

Rated 5 out of 5 stars

Good service

Good service. iOS app is easy to use and its cheaper compared to others on the market

17 October 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Hello, Aarni, thank you for your feedback!
We are happy to hear that you are enjoying Mysterium VPN services and it's working smoothly on iOS 💜

Rated 5 out of 5 stars

Great vpn with no bans on streaming…

Great vpn with no bans on streaming services and other region blocked content. Also, pretty good speeds

1 August 2023
Unprompted review
MysteriumVPN logo

Reply from MysteriumVPN

Thank you for your review, Luis! Happy that you enjoy our service ❤️

Rated 1 out of 5 stars

I will never use their service . I have other services

Update to my review after a long time of non-response and refund 2023 It thes Probably be the last update I'll never use this mysteriumvpn
My experience is not good . It's a very bad service
I won't use their service at any time
1 application stops many times from time to time even if the servers or countries are changed
2 The application does not reconnect automatically after the connection to the server stops. Which causes disruption of the user and loss of time and stops all programs and applications from working
3 The application does not work automatically when you restart the laptop. And it needs time to run it and manual connection
4 There are no notifications on the screen when the app stops working. It assumes that there are notifications through the settings for the application to work in real time
5 Unsatisfactory customer service. I have been connect and sending many messages to get my money back since the first day and And the early days , but there is no reply. And I even sent them through the app that I want to get my money, but they did not respond and did not respond with me . Customer service is not satisfactory. So the money back guarantee as he says is not honest because he did not return my money because he did not respond to my messages since the first the early days of using the service says that you can order your money in two weeks . And when I asked for my money in the early hours of the start of the purchase was not responded to me, this is unacceptable . The service didn't work well for me . You're supposed to get my money back .
6 Sometimes the connection becomes slow even if the server is nearby. Which needs to change the server to another There is also no feature to know if the server is still active, down, or in a state of maintenance.
7 Internet kill switch
It turns off the Internet but does not reconnect again, which leads to the suspension of all applications for a long time and you need time to restart it again manually
1 I have all the Emails, 2 and I have kept them with me so far as proof, so when anyone wants prove my word, I can give them . 3 I have a purchase invoice . 4 And I have a username 5 and I have a lot of photos that prove that the app didn't work well for me . Anyone who wants . I can give it to him immediately . 7 Fortunately, I also created a video at that time for the app and it has these issues
I'll keep them all if someone asks me to prove my word, and I'll give them all the evidence in front of everyone that I'm absolutely true to everything I've written
I have Other services I have a lot of options and alternatives available

20 July 2023
Unprompted review
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