Reply from Myprotein
Hi,
Cheers for leaving your 5* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
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4.2
Great
15 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I fed up that Ukraine is marked aa a…
I fed up that Ukraine is marked as a Russian region. It's not the same!! It's separate, independent, far another country. Why I should choose Russia, when make a purchase from Ukraine?
22 December 2020
Reply from Myprotein
Hello Anastasia,
Thank you for the review.
I am sorry to hear this. We have multiple options for placing orders with us for delivery to Ukraine, including the international version of our website.
Have a nice day,
Feedback team
everything was cool but 1 prot was with…
everything was cool but 1 prot was with another taste, it tastes great, but i choose another one :)
17 December 2020
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Myprotein
Hi,
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
15kg of Whey Protein expiring in less…
15kg of Whey Protein expiring in less than 3 months upon receipt of the order.
Had a couple of what seem like automated replies, the contents of which are just corporate rhetorics.
Have not heard from them since, although their last reply claimed their 'compliance department' was looking into the matter.
14 March 2019
Unprompted review
Reply from Myprotein
Hi Han,
I'm really sorry for any inconvenience you have had with your order and that we have not been able to help as of yet.
I regretfully cannot find any details for your account through your review currently. Would you mind messaging through your online account and asking for myself so that I can look further into this for you?
Best wishes,
Alan
Customer Relations Executive
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