MyPoints.com Reviews 25,986

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the platform easy to use for earning points through surveys and other activities, often highlighting the simplicity and enjoyment of the process. The website is generally considered good, with some users reporting no issues and appreciating the availability of gift cards. However, some people were dissatisfied with customer service, citing a lack of response, automated replies, and difficulties in getting issues resolved. There are also concerns about surveys frequently disqualifying users after several questions, and some reviewers reported account deactivations or point confiscations without clear explanations, particularly after attempting to redeem rewards.

What people talk about most

Customer service

Customers had negative experiences with customer service, often describing it as unhelpful and unresponsive.... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers expressing frustration with surveys that... See more

Website

People report ambiguous experiences with the website, with some finding it very nice and good for surveys,... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting issues where accounts were... See more

Response time

Users describe negative interactions with response time, with many reporting a lack of response to inquiries... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a lot of experience in this company, this is the best way too earn money. Good for earning 👍 Good for earning 👍

Company replied

Rated 4 out of 5 stars

Used it 3 times and 2 of them did not show up after completing but I use a screen recorder and emailed support and support after a few weeks they got the missing points, nothing extra but even tho it... See more

Company replied

Rated 5 out of 5 stars

My experience was great because of the ease of getting my questions answered.

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26K reviews

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Replied to 77% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Redeeming points was very easy

Redeeming points was very easy. Selected a PayPal bonus which was delivered in a couple of days as stated and as expected. Very happy to have this as an option as it allows me to use the points for any purchase at all, rather than a gift card. Thank you and keep up the fine work!

28 March 2025

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