I am very pleased with the products I purchased and with the way I was treated as a customer. I was pleasantly surprised to find a gift in my package—a hydrating face mask—as well as a handwritten... See more
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MyKStyle brings the latest (and best!) skincare and makeup products from South Korea right to your doorstep. We strive to make Korean Beauty easy and simple, so you can find the products that suit you best :)
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, London, United Kingdom
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I Ordered a facemask over three weeks ago and nothing has arrived!!! I cannot find any contact with them at all. I bet they don’t reply to this review either. I think this is a scam.!!!

Reply from MYKSTYLE UK
DO NOT BUY FROM!! Placed an order 9th July - haven’t received order & they don’t respond to emails!

Reply from MYKSTYLE UK
Placed a pre order on the 28th june. The item on the website states disptached within 2-3 weeks its now been over 1 month and it still hasn't been dispatched. I've emailed, sent a message on there website and dm'd on instagram and have had no response from them. DO NOT BUY from this company.

Reply from MYKSTYLE UK
Purchased 4 items 10 weeks ago.
2 of them arrived in reasonable time. But I am still yet to receive the others.
Initially they replied to emails, excuses about stock, delays, being away etc. I gave them the benefit of the doubt. But then I complained again about the lack of product after 6 weeks and was told they were sent that day be special delivery. I am still yet to receive anything and now my emails are being ignored.
I don't recommend based on my rubbish experience.

Reply from MYKSTYLE UK
I purchased Laneige’s Cream Skin Cerapeptide Refiner Refill Pouch for a very competitive price, and it was quickly delivered. Will definitely be purchasing again from this store.

Reply from MYKSTYLE UK
I usually don’t leave feedback in public forums but the lack of response from them urged me to. I made a purchase on the 13th May which never arrived so I got in touch about it and they responded saying it was out of stock and that it would take 2 more weeks if I wished to wait. I was okay to wait and also made another purchase.
Its been 4 weeks since that convo (today is 28th June) and nothing yet. I reached out so many times via the same email kindly requesting for more information on the status and they never responded. I reached out on the chat as well. Even an email responding about the situation would give you some confidence.
I’m starting to feel like this was a scam.
If items are out of stock the users shouldn’t be able to make a purchase in the first place, and even after that not until I wrote to them after a few weeks they mentioned it was out of stock.
This has been a really bad experience for me.

Reply from MYKSTYLE UK
Placed my order 2762
7th June and still not received item. Can’t get through to anyone at customer service and want a refund

Reply from MYKSTYLE UK
Ive had an amazing experience, it was my first time and I will definitely order from them again.
They were prompt with updating me on shipping details and I've had previous troubles with other websites with fake replicas of Korean skincare brands but I can confirm that they sell original brands of high quality and authentication.
Their freebies and lovely note made my day, thank you MYKSTYLE <3

Reply from MYKSTYLE UK
The packaging is really nice and order arrived in a week!! Definitely recommend 🥰 and yes, I’m on my way to order another product 🥰🥰

Reply from MYKSTYLE UK
Have ordered from this website twice now and have recieved excellent customer care. Items are dispatched promptly and I recieved great communication from them when I used their webchat. Will definitely be back to purchase more items.

Reply from MYKSTYLE UK
I've been waiting for my order 2642 for over a month. I've emailed twice, left a message on their website chat and Instagram DM and had no response. Terrible.

Reply from MYKSTYLE UK
Ordered a product 5 weeks ago, lo and behold, no item! Order number 2647. No response to emails either! Wish I'd seen all these reviews before I ordered!

Reply from MYKSTYLE UK
I ordered a product on April 26. A couple of days later I received an email saying they don't actually have the product in stock but that it would be restocked in two weeks and they would send it over.
It has been more than a month and I have already emailed twice asking for an explanation and they still haven't answered.

Reply from MYKSTYLE UK
I placed an order on the 17th May, and whenever I try to track my order it says it has not been dispatched. I would like to have some form of communication to let me know what is happening. It’s better to keep a customer informed than to leave them with no information at all. What is happening with my order?

Reply from MYKSTYLE UK
I’ve ordered and it’s been two weeks and no response. I’ve written to them and spoke online but no response.
Please I want a refund or my product.
Order number:2657

Reply from MYKSTYLE UK
I made an order on the 5th of May, 2024 and was told it will be delivered on the 9th of May, 2024. And since then there has been no update on my package. I sent email to the company but no response. My order number is #2635, if the order won’t be sent please refund me.

Reply from MYKSTYLE UK
Missing package
I’ve tried to contact this store several times, but I don’t know anything of my order yet, It’s been a long time since I ordered.

Reply from MYKSTYLE UK
I brought a few items from this seller, at first they were great, even sent free masks and samples.
However, my latest order they didn’t tell me that a product I ordered was out of stock. I didn’t notice the product was missing because there was no manifest in my order, I was also a little taken back that the products didn’t have any packaging too, though this does happen sometimes.
I had to reach out to them to tell them I was missing a product, they replied a couple of days later telling me the product is out is stock and that it wouldn’t be in stock for two weeks. They kindly offered a 10% discount, but in this time I would totally run out of my product. So I asked for a refund.
It’s been a little over a week, no acknowledgement from the business of my requested refund, no apology for the inconvenience either. No refund either.
I unfortunately will not be using this business again to order my products.

Reply from MYKSTYLE UK
Really nice shop, i got some present and a very cute note from the owner which was very heartwarming

Reply from MYKSTYLE UK
I have ordered from this company many times- 0 issues. Products always arrives well packaged! Love the freebies you get inside, means I’ve been able to try and love new things. My monthly order is always the Mediheal toner pads, such a staple. 100% recommend trying for problem skin.

Reply from MYKSTYLE UK
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