6 hr of sales presentation
I attended a sales presentation after being notified that I had won a raffle for a mini cruise excursion in Miami. The presentation was advertised as lasting approximately 90 minutes; however, it extended to nearly six hours and involved extremely aggressive and high-pressure sales tactics.
During the presentation, representatives provided misleading information regarding vacation pricing, significant discounts, and low-cost exchange weeks. They also promoted the membership as an investment opportunity, stating that it could be resold in the future and that rooms could be rented through platforms such as Airbnb.
In reality, there is no market to resell the membership, and neither I nor my family have been interested in using it. When I attempted to rent rooms, I found that prices were actually cheaper through Booking.com and similar travel sites, making the membership benefits misleading.
Under pressure, I initially agreed to a lifetime membership, which was later reduced to a 10-year term. However, there was no reasonable or transparent option provided to cancel once I realized the membership was not beneficial. I have now lost approximately $8,000 — money that I could have used for actual travel.
I have attempted to request a cancellation and a partial refund, but I have received no response. I believe this company engaged in deceptive and unfair business practices and failed to honor reasonable consumer protections.








