Very easy to negotiate the site, only thing I did not like was that PayPal was not a option. I feel much safer using PayPal online than giving credit card info. Although I have a low balance card I us... See more
Company replied
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See what reviewers are saying
Super Great only thing if there were most gifts just sent not buy to bring as live in very remote region so gifts might not arrive in time to bring and gift.
Using the gift registry was great: we knew exactly what Ben and Gabby wanted, we could see what it looked like, we had the opportunity to pay for part of something if we couldn't afford the whole thi... See more
I've never seen a website like this before. What a great idea to relieve some stress from the Bride & Groom on their busy fun filled day! The site was simple to use and fast in processing. I would re... See more
Company details
Information provided by various external sources
The world’s most popular Online Gift Registry takes less than 1 minute to setup! Add gifts from anywhere in the world or create an Online Wishing Well instead!
Contact info
4213, Mudgeeraba, Australia
- customerservice@mygiftregistry.com.au
- www.mygiftregistry.com.au
4.3
Excellent
541 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Gift Registry
Thank you Andrew!
Reply from My Gift Registry
Thanks for the review and your feedback Sam. We'll make sure we keep the fees to a minimum!
Feedback
Is great to be able to send a gift and add comments at the same time
14 March 2024
Unprompted review
Reply from My Gift Registry
Thank you Jon, appreciate your review!
Reply from My Gift Registry
Thank you Adam!
Easy and simple process
Easy and simple process
The extra fee was a bit much !
22 February 2024
Unprompted review
Reply from My Gift Registry
Hi Kelly - thank you for your review and your feedback, we'll make sure we keep the fees to a minimum moving forward!
So Easy.
For a first-time user, this Gift Registry is easy to use and very quick.
10 February 2024
Unprompted review
Reply from My Gift Registry
Thank you Sylvia!
Quick & Easy
27 December 2023
Unprompted review
Reply from My Gift Registry
Hi Deepak - thanks for the feedback!
Easy peasy
Extremely detailed and easy to use for a first time user like me
9 December 2023
Unprompted review
Reply from My Gift Registry
Thanks Percy!
Easy to use and follow prompts
25 November 2023
Unprompted review
Easy to use/Great info
Easy to use and I know I have contributed to a gift my niece will like!
1 July 2023
Unprompted review
Wish there was an option to pay with…
Wish there was an option to pay with PayPal.
8 June 2023
Unprompted review
Easy and straightforward to use.
8 April 2023
Unprompted review
Easy to use and pretty much straight…
Easy to use and pretty much straight forward
6 April 2023
Unprompted review
Really easy to use!! However
Really easy to use!!!
Would be great if you could link to Apple Pay though
18 March 2023
Unprompted review
I'm not sure what I paid $65 for
I'm not sure what I paid $65 for. I could have simply uploaded a Google spreadsheet to my group chat for my son's birthday and had people tick off when they'd purchased something from my wishlist. The release date for our gifts states 12 February (today is 11 March). I've contacted customer service only to be told that they aren't responsible for the delivery of gifts... that my guests are. It seems odd that not one of the gifts has been received and when I phoned the charity they had no record of payment being made and are currently escalating this. Not only this, but several guests who purchased via the registry or contributed money checked in with me to ask if it was a safe and secure site. So, as it seems, my $65 was for a landing page - poor user experience for my guests, no gifts received and now I need to contact each of the guests to awkwardly ask them for their receipt and then chase up the individual websites for the items we listed.
Edit (response to your reply): I've searched my inbox and have a support ticket asking more about how the service works (prior to purchase), a receipt for purchase on 30/01/23 and notifications that someone has contributed at various points. There were no emailed instructions. I have screenshot the list of communication received from My Gift Registry, but I cannot attach it via an edited review. However, a public response to a review on this platform has taken priority over my support ticket submitted. It was not clear when watching your initial marketing video, which as someone who works in marketing - it's a great video, but it wasn't clear that you only give gift cards. And while I appreciate the laws surrounding money laundering, I would not have used your service if it was clear that I get gift cards and then need to purchase the products myself... and now I also need to ask each guest whether they purchased outside the platform or not so that I can follow up on their gift that they may or may not have purchased directly through the platform.
11 March 2023
Unprompted review
Reply from My Gift Registry
Hi Elysia.
I have tracked down your account and can see there are some funds that your guests have contributed.
In order to receive those funds you need to log into your account and begin the order process.
You would have received an email several weeks ago after your event with instructions to that effect, but suffice to say that the system is basically waiting on you to login and retrieve those funds.
We can't do that for you.
Some of your guests also opted to purchase the items in your list themselves, rather than make contributions on our system. In those cases the system directs them to the retailer website, using the product links which you specified when you setup the account.
Then they are able to make purchase and organise delivery however they want.
Obviously if your guests are making purchases outside of our system, it's impossible for us to control how and when delivery will be handled.
Based on the support ticket you logged and the details of your review it seems that you must not have not read the information on the website before you used it.
Unfortunately as a result you are now confused and disappointed with the experience, however as far as I can tell the system has performed it's function exactly as described.
If you need help retrieving the funds in your account please contact our customer service team again and they will be happy to assist you.
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