American Financial Solutions has truly changed my life! Thanks to their guidance, I’ve paid down my debt for an entire year without the crushing 30% APR that had held me back for years. Their staff is... See more
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American Financial Solutions is a 501 (c) 3, non-profit credit counseling and financial education agency. In 20 years, we have assisted over 480,000 people in paying off over $50 Billion in debt. Our certified counselors will help you to determine your current financial situation, make a plan to get out of debt, set financial goals and plan for your financial future.
Contact info
600 University Street, Suite 2409, 98101, Seattle, United States
- 8882825494
- bhouse@myfinancialgoals.org
- www.myfinancialgoals.org
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Can’t live up to all promises
They made promises that they could work with all financial institutions to reduce my interest rate and monthly minimum payment. They were able to work with several of the financial institutions, but there were three they were unable to arrive at any type of compromise.

Reply from American Financial Solutions
I no longer have to worry about that…
I no longer have to worry about that huge debt that I acquired for myself
They never make me feel small
They never make me feel small. they are VERY helpful and understanding. And seem to truly believe in my success.
Unemployed at 55 for the First Time
I was unemployed for the first time at 55 for 6 months in 2025. AFS was able to provide flexibility on payments while I searched for work and suspended payments on almost everything but the bare necessities.
everything
Great Tool
One of the best way to get help, to pay of your debts. American Financial Solutions made it very possible to get all my creditors paid off sooner, without their help, it would have taken me so much longer.
Getting set up was very easy
Getting set up was very easy. The people I spoke with were very kind and made the whole experience easy to understand & set up. Any time I called Customer Service, my questions and concerns were addressed and answered.
Finally, death free.
Finally got out of debt. Thanks to you and didn't take any time at all.
my experience
I never had any problems throughout the entire process! I’m thankful for the help I was given in getting the debts resolved.
They were very helpful in helping me…
They were very helpful in helping me pay off all my debts
Easy and thorough process
Easy and thorough process. Someone available anytime I had questions.
Highly recommend!
They worked with what you got and gave us a budget that worked for our family and for how fast we wanted to pay down our loan.
Thanks a lot,I would do again.
They was very helpful. help me stay on Schedule ,with my payment.if i had questions I could call any day ,and get the answers ,I needed.
I really didn't do anything because…
I really didn't do anything because everything was automatic payment every month. A word of warning, keep abreast of your monthly statements from your creditors because it can save you lots of money.
From Dire Situation to Success Story
AFS helped me take a dire situation and turn it into a story of triumph. I was behind on payments and was sent to collections, which I knew was going to poorly affect my credit. When I started a plan with AFS, I felt like I had direction and support to correctly navigate the situation I was in. They helped me when I couldn't make payments on time and they made it so easy for me to finally pay off my balances. Would absolutely recommend this company!
American Financial Solutions was a lifesaver
American Financial Solutions was a lifesaver for me. They helped me every step of the way from getting my finances in order to coming up with a plan to pay off all my debt. I had so many loans and credit cards that it became extremely overwhelming. The first person I spoke to at AFS, Jennifer, was so nice and expressed a lot of empathy for my situation. I’m so grateful to AFS for helping me get out of debt. I can finally breathe easy!
Getting Finances Back on Track
AFS was able to get my unsecured debt reduced & paid off in a reasonable time period. Thank you American Financial Solutions!!!
Responsive and helpful staff
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