Myfacesocks Reviews 

412
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arra... See more

Rated 1 out of 5 stars

Definitely not an Australian website. The stock is shipped from China. The shirts we ordered looked nothing like the ones in the picture (they were supposed to have a vintage design but were printed o... See more

Company replied

Rated 5 out of 5 stars

I was wanting an additional face added to our Father’s Day apron and the process was super easy and custome service was very prompt! Very excited to give this personalized gift to hubby for Father’s D... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


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3.6

Average

TrustScore 3.5 out of 5

412 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(412)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really disappointing service

Really disappointing service. Ordered 24 shirts, three times they sent us the wrong sizes (adults instead of kids). They wanted me to pay for the postage. They do not check orders before sending and the shirts were scrunched up in a box. Would not recommend!

30 November 2024
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Tayla. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.

Rated 1 out of 5 stars

Worst organisation ever.

Worst organisation ever, customer service is aplauling. I ordered something for Christmas as it stated guaranteed Christmas Delivery ! What a lie.... I placed my order on the 9th of December and they only started working on it on the 16th of December... They then stated that it can take up to 14 business days for production and delivery. They should of had a Christmas Guaranteed cut off time.

9 December 2024
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Terry. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.

Rated 5 out of 5 stars

Great experience

Communication from start to finish of the order was amazing. I knew exactly where my order was at in terms of being made to arriving at my door.

The detail to the photo I sent In was outstanding.

Very happy :)

19 November 2024
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I could

If I could give no stars I would! Absolutely do not waste your time and purchase from this company. Terrible customer service and still have the item that i ordered that is apparently “out of stock” on the website for other people to purchase. Unacceptable do not bother!

4 December 2024
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Sher. Thanks for taking the time to share the feedback and sorry for the inconvenience that the shopping experience has let you down. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.

Rated 5 out of 5 stars

Satisfied

Received the two puzzles for my granddaughters for part of their Christmas gifts. Puzzles are good quality. Only thing I did was took a photo of the completed puzzle and printed it for the outside of the box, as the picture provided was poor quality.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

First of all. NOT printed in Australia. They were so hard to deal with when trying to customise my shirt, hardly speak English. Shirt is horrible quality! I got an XL and it’s as big as a blanket…. Picture quality isn’t great! Horrible experience. Better off buying off Temu! Much better quality there.
When modifying shirt and you accept. They send you heaps of emails saying you never accepted and that they’ll suspend your order. Website hardly works.

27 November 2024
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Mahaliah Aniston. Thanks for taking the time to share the feedback and sorry for the inconvenience. Could you please reply to the email sent to you? Thanks for your understanding. - Elsie

Rated 5 out of 5 stars

Inflatable with face

Ordered the inflatable with face and message. It is the greatest thing ever!! Quality was great and the face image was really clear. Love it

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Fast and easy to order

Fast and easy to order. Item is well made and better than I expected.Great gift idea. Will definitely be ordering again

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. They have been really patient and understanding when I wanted changes! The outcome was amazing!!!
Would definitely use again

19 November 2024
Unprompted review

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