DPD Deutschland Reviews 

I ordered something from a German company, and they used DPD to ship it to Portugal. In Portugal, it’s common for different places to share the same name, so the postcode is essential to identify the correct location. It seems that DPD relies only on the address and ignores the postcode when verifying deliveries. As a result, my package is now scheduled to be delivered about 600 km away from me. I’ve already tried to correct this by calling, emailing, and using their web form, but I haven’t received any response. I also tried contacting DPD Portugal, but they told me I need to resolve the issue with DPD Germany. How does that make sense for a so-called global company?

Totally Bad and weird Company… Not recommend

They change the day and time of delivery randomly, so it’s ruining my plans.

I wonder how can a so unreliable company like this still operating!!
It’s not even worth a 1 star rating.

I don't understand how such a terrible service can still be operating. They don't bother to deliver the mail to the right place and always leave it at their nearest office.

This is now the tenth time they haven't left the package at my house. They've never even rung the doorbell, and it's the only delivery company I've had problems with for a year. Only once did they leave the package at my house because it was a piece of furniture, and I had to go back several times until they delivered it to my home.

Whenever I can choose, I select any other supplier.

Item was never offered for delivery, at least 2 people home with doors open.
Now they claim delivery was refused (twice) without grounds. Bull.
Stay away..
Parcel tracking code 13269375047825 (in case DPD reads this). Also logged a complaint, ended speaking to an electronic voice.

I work from home, and honestly, DPD never rings my doorbell. I’ve even tracked them online, and they just drive right past my street. Without fail, 100% of the time, they take my parcels straight to the parcel shop and then email me claiming they “tried my door.” Complete nonsense — it’s lies every single time

90% of the DPD drivers are totally unprofy!Every time when this company brought me a parcel,I was fuming!Let the other comp.to do a proper job!

I am to rest at home for a week so was in all morning with the tracker saying 10-11am then it changes to 12-1pm then 1-2pm. It's now 2:10pm and the driver leaves the packet at the shop. No attempt to deliver or be on time was made. Now I have to go out.. never hire these guys. Never order anything that only provides them as a delivery option.

Do not use DPD! The most terrible delivery "service" ever. They returned 8 of my packages back to senders without contacting me. Example from Italy: 089190807184961. The reason is unbelievable: 1) "Parcel not loaded for delivery following a capacity problem (aircraft - truck)"; 2) "Scan location : Neufahrn - DE (depot 0180). Reason : Time instance exceeded".
Parcel shops in my area stopped to work with DPD. This delivery "service" is unprofessional and completely uncustomer-oriented.

Second time I’m not able to get my parcel because they don’t send me the correct number and they give no solutions.
Literally the worst delivery company Ive use!
I would never recommend it!

The driver did not ring the bell. It has already happened multiple times this week alone, that the driver delivered the parcel straight to a shop outside of my town that is hours away, despite having received a complaint after the first delivery and promising to do better.

After several complain, many companiei still work with DPD. Therefore unfortunatelly my fridge was delivered with them. Terrible. As expected, the schedule was not respected you cannot contact the driver and they changed the time frame 4 times, even they passed twice my street. You must dedicate the whole day to this bastards if you want your package. Worst company that I ever know. I don't understand how they can still have a job.

Worst transport company in Germany. They dont have a correct timeline of the parcel, you cannot track the package in real time, they dont help at all and you acnnot call the driver or to pick up yourself the parcel. Avoid will all cost.

I was home the entire time during the delivery window — no doorbell, no knock, no delivery. Not even a missed delivery slip. Then I found out the package was taken straight to a pickup point.
And this wasn’t the first time — it has happened multiple times before.
This company is hands down the worst delivery service I’ve ever dealt with. Absolutely unacceptable.

Lost 200 euros worth of packages and a lot of time having to reorder things and they almost never deliver or ring the bell even.

And their "leave at the door" probably means leave the package anywhere at another neighbourhood because when you are at home, looking out the window and check the door every 5 mins and no one rings the hose bell either and you suddenly get a "left at the door" It means they never came or they kept it to themselves.

Their customer care denied launching an investigation to try and help find the package. I always try to have providers send me packages without DPD when possible because packages are always sent back.

They do not even leave notes for pickup. They are not a serious company.

Talking about Laim area in Munich.

There are many dates, I could not mention here.

We were unable to deliver your parcel......
For the 4th time.

Despite me being at home, for the 4th time. Then a trip 3km to pick it up, if I am lucky. Which requires public transport payment. They can never drop it at the DPD store 100m from me, oh no. Last time it was not there where the system said it was but at another one, another person in the store had the same problem.

Worst delivery company ever, worst experience I ever had, I stayed at home for 2 days just to be there and receive my order, they never show up, the app is awful and never updating, there no way to contact with the delivery person to tell him I'm here waiting

The parcel was not brought to my apartment door as expected. Instead, the delivery person remained outside the building entrance, repeatedly ringing the bell, despite the fact that I had already opened the main gate.

I recently sustained a cervical fracture, which was the reason I ordered this table — to assist with my recovery. Unfortunately, I had to make my way downstairs, which was very difficult given my medical condition. When I politely requested the delivery person to help carry the table to my apartment, explaining that I cannot lift heavy items due to my injury, he dismissively responded that it was not his problem and that his job was done.

Even when I asked if he could at least place the table just inside the building, he ignored the request entirely. I found this behavior extremely unprofessional and lacking in basic empathy.

I am very disappointed with the service provided by DPD on this occasion, and I will make sure to cancel any future orders where the delivery partner is DPD.