Banner for My Chemist Plus

My Chemist Plus Reviews 

1,274
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that the digital platform is very easy to navigate, making the entire ordering process completely straightforward and totally stress-free. Local patrons also deeply appreciate the prompt professional medical advice and extremely fast delivery services, which provide vital support when urgent health treatment is required. However, some customers also noted occasional issues regarding unexpected delivery delays or higher overall prices for the prescribed medications. A few consumers pointed out that additional shipping expenses or late parcel arrivals can occasionally happen despite placing orders well in advance.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt order... See more

Service

Reviewers highlight positive aspects of service, describing it as simple to use, very reliable, and... See more

Order

Customers had positive experiences with order, highlighting how very easy and quick it is to complete the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The questioner was simple to fell out, took no time at all. Didn’t take long to get a response back and delivery was quick. Tablets have sorted out my abscess and have dentist Friday to have it lo... See more

Rated 5 out of 5 stars

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... See more

Rated 5 out of 5 stars

Bought from this company many times to help me when I’ve had tooth infections and very professional service and quick response and quick delivery…I will be using them again and highly recommend

Rated 5 out of 5 stars

They were there when I really needed them. No waiting but they did check all the details thoroughly. I appreciated that. Got what I needed fast, so got better fast.


Company details

  1. Pharmacy

Written by the company

Online Pharmacy and Online Prescription Service


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,274)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My package delivered damaged ,could not…

My package delivered damaged ,could not get any contact from Royal Mail and as package was antibiotics for dental pain etc ,tablets was broken and some in pieces !
Not good so could not use them at all so paid £52 for nothing !!!!!
Ivan barreto

24 April 2022
Rated 5 out of 5 stars

Good service

Good service, quick and safe delivery, I used this service for the 2nd time in 3 years and not disappointed.

17 March 2022
Rated 5 out of 5 stars

Perfect Service

Excellent service, prompt dispatch and received as per description .
Will use again and more than happy to recommend .

15 March 2022
Rated 1 out of 5 stars

SCAM website

SCAM website. Took £30 from my bank account for a medication order. Sent me an email saying it was out of stock but kept the £30! I had to get my bank involved to recoup the money.

13 March 2022
Unprompted review
My Chemist Plus logo

Reply from My Chemist Plus

That is not true. We process a refund and it can take 3 working days. Please email us and we can look in to your refund.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look