Mybrickbox Reviews 32

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent product, good quality very prompt reply following a request to modify the design, lovely touch with organza gift bow to complete the look, large portfolio to choose from. Have bought 2, both... See more

Rated 2 out of 5 stars

Address was not put on the parcel meaning it was delivered late and to the wrong address. Parcel had then been opened and passed between addresses until the correct address was found. This meant it... See more

Rated 5 out of 5 stars

Brickbox is incredible!! Such a talented lady designed a minecraft frame for my son it was so personal and he absolutely loves it even took it to school for show and tell!

Rated 5 out of 5 stars

Excellent company, fantastic personal service and received the most amazing product, I couldn't have imagined how perfect it would be. So excited, as it is a wedding gift for some very special frie... See more

Company details

  1. Artist
  2. Art Handcraft

Information provided by various external sources

Lego wedding gift shop and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 2 out of 5 stars

Address was not put on the parcel…

Address was not put on the parcel meaning it was delivered late and to the wrong address.
Parcel had then been opened and passed between addresses until the correct address was found.
This meant it was late for the person it was initially bought for

30 January 2020
Unprompted review
Rated 5 out of 5 stars

Brickbox is incredible!

Brickbox is incredible!! Such a talented lady designed a minecraft frame for my son it was so personal and he absolutely loves it even took it to school for show and tell!

16 January 2020
Unprompted review
Rated 4 out of 5 stars

innovative and beautifully presented

Item produced exactly as described and beautifully presented. Some mix-ups on delivery arrangements rescued at the last moment. Aside from that, I am very happy with the service. Thanks

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous company!

Fabulous company! The customer service was exceptional, so friendly and nothing was too much ask. So pleased with my item! It came beautifully aswell! Thank you so much!

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, fantastic personal service and received the most amazing product, I couldn't have imagined how perfect it would be. So excited, as it is a wedding gift for some very special friends.
Very competitive prices too.
Thank you, cannot recommend this company enough.
Jo

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent product.

Excellent product, good quality very prompt reply following a request to modify the design, lovely touch with organza gift bow to complete the look, large portfolio to choose from. Have bought 2, both for wedding presents, both greatly received by bride and groom and admired by the guests. Would definitely buy again. Thank you.

22 October 2019
Unprompted review
Rated 5 out of 5 stars

I love the personalised touch

I love how personalised my frame is with all the details. Really great customer service with email communication getting all information needed and then delivered in lots of bubble wrap. Would definitely recommend

6 October 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I'm so happy with the end product it was just what i wanted! i specified in the comments box what i wanted for clothing for the people and i got just what i wanted. Overall, great service and i would definitely recommend.

3 October 2019
Unprompted review
Mybrickbox logo

Reply from Mybrickbox

Thank you so much for your kind review. Hope to see you in my shop again :-) Lucy

Rated 5 out of 5 stars

Excellent bespoke service!

Excellent bespoke service and a quality product! Love it :)

2 October 2019
Unprompted review
Mybrickbox logo

Reply from Mybrickbox

Thank you Kay, your custom and co-operation was very much appreciated. Come back soon! Lucy

Rated 4 out of 5 stars

Perfect Wedding Gift

I bought this as a wedding gift for two of my friends recently. It was beautifully made and arrived reasonably quickly and in immaculate condition. My friends absolutely loved it! Only slight criticism I have is that the emails invite you to track your order to see shipping details but I couldn't find any link on my view order page or any tracking number on the shipping notification email that allowed me to do that. As with most things, do order early if the gift is for an event like a birthday or wedding etc. I ordered just over 2 weeks in advance of the wedding (so I was cutting it very fine!) and it was delivered the day after the event.

19 September 2019
Unprompted review
Mybrickbox logo

Reply from Mybrickbox

Hi Ben thank you for your kind review. I’m happy to hear you were so pleased with your item :) Regarding the tracking information.... Only items outside of Europe are sent using a tracked service as mentioned in the item description and on the shipping information page. The dispatch notification emails are sent automatically by the Shopify platform and we are unable to edit the content that invites you to track the item. I will reach out to Shopify to see if there is a way around this to avoid any future confusion. Your feedback is much appreciated. Lucy :)

Rated 5 out of 5 stars

Absolutely wonderful :)

Absolutely wonderful :)I came across this gift idea on Amazon and thought it was fantastic! The order arrived in a timely manner and I think it is very good value for money. I opened it at work and everyone around me commented on how great it was! :) The hair colours were not what I was expecting (my fault I think), but Lucy was very responsive and helpful in solving that. I would highly recommend. Thank you for a great gift and service !

18 September 2019
Unprompted review

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