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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied consumers highlight that the online ordering process is extremely simple and secure, prices are extremely fair, and purchases arrive promptly in pristine condition. People truly appreciate the exceptionally wide selection of available items, the helpful tracking information provided, and the overall great reliability of the delivery service. Some people were dissatisfied with occasional shipping delays, slow tracking updates, and unexpected issues involving delivery couriers. A few reviewers also noted separate problems with transit damage or inadequate packaging materials that failed to protect their delicate purchases properly.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

Clients share positive opinions on product quality, noting that items arrive securely packed, in good... See more

Quality

Users describe positive satisfaction with quality, highlighting great products and a fine overall experience.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across a variety of... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I o... See more

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(546)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

sent my package with 3 tubes without…


sent my package with 3 tubes without the shock ops in the package. hope they are not hurt.

9 June 2024
Muziker logo

Reply from Muziker

Hello Erik,
We thank you for finding time to share your review and moreover, we're truly sorry about the problems with your order.
Are products fine? If there is any issue with them, please fill in online claim form with us https://www.muziker.nu/reklamationer and our colleagues in claim department will take care for you.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Fantastic cheap price.my order came one…

Fantastic cheap price.my order came one day too late but I could track it all the way so it didn’t matter that much..I will buy there again an can only recommend it 👌

7 June 2024
Muziker logo

Reply from Muziker

Hello Peter,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great costumer service

Great costumer service - my Yarnart macrame rope was as good as expected - I highly recommend this website 🙂

6 June 2024
Muziker logo

Reply from Muziker

Helo Lenett,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

They are promt and precise

They are promt and precise. Really loved doing business with them. And would not hesitate to buy things rom them again ! -:) :-)

29 May 2024
Muziker logo

Reply from Muziker

Hello Jotindro,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 3 out of 5 stars
Muziker logo

Reply from Muziker

Dear Simon,
thank you for your feedback.
You have the right to withdraw from the contract without giving any reason within 14 days since receiving your order.
You can find more information on the following link:
https://www.muziker.nu/en/statutory-right-of-withdrawal
All you need to do is fill out the form on our website: https://www.muziker.nu/en/returns/new and send the goods (including the withdrawal form) back to our warehouse.
The customer fully bears the cost for the return shipping.
As soon as we receive your parcel, we will notify you and refund your purchase.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Werry fast delivery from Gls and fair…

Werry fast delivery from Gls and fair pris 🏍️🏍️

22 May 2024
Muziker logo

Reply from Muziker

Hello Michael,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Fast delivery

20 May 2024
Muziker logo

Reply from Muziker

Hello Jan,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Easy and quick

Easy ordering, quickly arrival. I would shop there again :)

17 May 2024
Muziker logo

Reply from Muziker

Hello Maren,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Super

Super. Fast delivery

6 May 2024
Muziker logo

Reply from Muziker

Hi Lars, thank you very much for the review :-) Kindest regards, Lea Muziker

Rated 5 out of 5 stars

Add on's for Your piano :-)

I ordered two Stagg pedals (universal sustain). Shipment was quick, the price was good, and the pedals works a charm :-)

9 May 2024
Unprompted review
Muziker logo

Reply from Muziker

Dear Jan, we are happy to hear that you like your products :-) Thank you for the review :-) Kindest regards, Lea Muziker

Rated 5 out of 5 stars

Everything was great

Everything was great

5 May 2024
Muziker logo

Reply from Muziker

Hi Lea Sophia, thank you very much for this review, we are happy to hear that everything went as expected :-) Kindest regards, Lea Muziker

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth - and the delivery was exactly as promised :-)

30 April 2024
Muziker logo

Reply from Muziker

Hello Niels,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website, easy to order and very fast delivery, tumbs up.

24 April 2024
Muziker logo

Reply from Muziker

Hello Peer,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

idk i

idk i got everything i needed pretty fast actually, product was great. it was a gift and it made someone happy so ig good service, thanks

17 April 2024
Muziker logo

Reply from Muziker

Hello Valentina,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 1 out of 5 stars

I havn't received anything

I havn't received anything. I was told it would come tuesday. I havn't been noticed about the procedure along the way. I dont know when my product will arrive - or where!

9 April 2024
Muziker logo

Reply from Muziker

Dear Ulrik,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
According to the courier tracking, your parcle is being returned back to our warehouse. We are sincerely sorry for the inconvenience. Please get in touch with our customer support by email: support@muziker.com how to proceed with package once it will arrive back, we could either refund you for the order or alternatively re-send the order again to you. We'll do our best to sort it out as soon as possible.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Good price, fast delivery

Good price. Delivered at the promised time. Everything went smooth.

8 April 2024
Muziker logo

Reply from Muziker

Hello Lene,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

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