Banner for Muziker

Muziker Reviews 

546
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied consumers highlight that the online ordering process is extremely simple and secure, prices are extremely fair, and purchases arrive promptly in pristine condition. People truly appreciate the exceptionally wide selection of available items, the helpful tracking information provided, and the overall great reliability of the delivery service. Some people were dissatisfied with occasional shipping delays, slow tracking updates, and unexpected issues involving delivery couriers. A few reviewers also noted separate problems with transit damage or inadequate packaging materials that failed to protect their delicate purchases properly.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

Clients share positive opinions on product quality, noting that items arrive securely packed, in good... See more

Quality

Users describe positive satisfaction with quality, highlighting great products and a fine overall experience.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across a variety of... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I o... See more

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(546)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The expected delivery date didn’t come…

The expected delivery date didn’t come true, but I guess it was due to the fact that the package was shipped from another country and a weekend also passed. But the tracking info was reliable and the package was well protected and the product was in good condition.

22 September 2025
Rated 5 out of 5 stars

All was very good

8 September 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 3 out of 5 stars

Competitive price point, subpar delivery time

It did seem they were pretty fast with processing my purchase, but their choice of delivery partner (Packeta) - is ruining the experience - and reflects poorly on this shop.

Delivery was set to yesterday, and when I trace the package with Packeta it says its handed over to a local courier, however, when I look it up, the local courier did not receive the parcel.

So - no updates, no nothing, parcel stuck somewhere in nowhere land, and heard nothing from Muziker.

Competitive prices for sure, but don't buy if you need whatever you're buying to be delivered fast.

Writing from Denmark.

16 September 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,
We're sorry for the inconvenience with your order. At the same time, we want to thank you for letting us know about the possible difficulties. We'll do our best to sort it out so this won't happen ever again and we can improve our customer service.
Please contact our customer support by e-mail: support@muziker.com and we'll put a high priority to fixing your problem.
Thank you and we wish you all the best
Patrik - Muziker

Rated 5 out of 5 stars

Good price and pretty fast delivery

Good price and pretty fast delivery

28 August 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

Not a reliable company.

Not a reliable company.

27 August 2025
Muziker logo

Reply from Muziker

Dear Inger,
We apologize for the difficulties and we appreciate your feedback. We constantly work on improvements of our services and we're sorry for any inconvenience that might occur.
We'll gladly make up for the difficulties and help you, please, contact or customer support by e-mail at: support@muziker.com
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Absolutely lovely artists products

Absolutely lovely artists products, fair prices, lots to choose from and quick shipment.
I will certainly return to shop here.
Thank you very much.

26 August 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

I am super happy with my experience…

I am super happy with my experience with Muziker. Great products, very fair prices and quick delivery. Thanks a lot!

25 August 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

All smooth no problem

20 August 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

There was an issue with the courier…

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I ordered the item again, with a different courier and got the item, upon resolution of the first courier issue.
10/10 - would and will order again.

14 August 2025
Rated 5 out of 5 stars

Very Quick response.

Very Quick response.

7 August 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Fast delivery

6 August 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Communication very good.

Communication very good.
Delivery very good.
Price very good.
👍👍👍

4 August 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Great

Great. No problems.

15 July 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Great

Great communication. Fast, and good shipping. I highly recommend Muziker. Would love to shop with you again.

10 July 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 3 out of 5 stars

You guys should consider not working…

You guys should consider not working with UPS. They delivered my package to another address. I live on number 167, and they delivered the parcel to 132 to a university reception. They did not even notify me about this. If I hadn’t track my order that package would have been lost.

11 June 2025
Muziker logo

Reply from Muziker

Dear Malik,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
We'll forward your recommendation to department responsible for orders and customer experience.
Thank you once again
Kind regards,
Patrik
Muziker

Rated 5 out of 5 stars

Super fast and easy

Easy buy and fast delivery.

3 June 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look