Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
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musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesWritten by the company
United Kingdom
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As always MM have the fastest delivery time , well as far as I know, they never cease to amaze me! In fact I keep thinking that the next step will be to know my mind and send the cd that I would have ordered next!!! Thus removing the need for me to place an order!! You are really that good in my eyes. Thank you.

Reply from musicMagpie
Selling my iphone was quick and easy , plus I was kept updated with every step of the process. True to word my money was in my bank the same day. Very impressed with the service.

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Reply from musicMagpie
Easy to find what I wanted and fast delivery, will use again in the future.

Reply from musicMagpie

Reply from musicMagpie
Received multiple DVDs, blu rays and PS4/ps5 games from them. The majority all arrived working but probably about 80% or things ordered from them cannot be read by my media players. At first I put this down to odd mistake as this can be the case for second hand things, but it is happening very frequently so therefore the media they sell is not being tested before reselling. Waste of my time, especially as the delivery for them is always extremely slow and almost always delayed. Refunds are received up to now, but I will never get the time back or be able to undo the cancelled plans due to the companies poor way of doing business
Dear Music Magpie Customer Service,
I am contacting you regarding order R920214592, which was placed on 30 August 2026 for a phone costing £404.99.
After waiting beyond the advertised delivery timeframe, the parcel has finally arrived today, 9 September 2026. However, upon opening the package, I found that there was no phone inside the box.
I am extremely concerned and disappointed, particularly given the delay in receiving the order in the first place. The package has arrived, but the item I paid £404.99 for is completely missing.
I have retained the packaging and all delivery materials and can provide photographs as evidence of the condition in which the parcel arrived.
Please investigate this matter urgently with Royal Mail and your dispatch team. As I have paid £404.99 for an item that I have not received, I require either the phone to be sent to me immediately or a full refund of £404.99.
Please confirm as soon as possible how you intend to resolve this.
Kind regards,
Agartha Mensah
Order: R920214592
Tracking: MM707391747GB

Reply from musicMagpie
Hi again :)
As before , great service , rapid and arrived in good condition

Reply from musicMagpie
Just what we needed and delivered on the day that you stated

Reply from musicMagpie
Great value able to purchase dvd that are unavailable elsewhere
Very prompt delivery
Thank you

Reply from musicMagpie

Reply from musicMagpie
Got what I ordered. All look in good condition.
Soke I didn't realise are region 1 as it wasn't stated on the website.

Reply from musicMagpie

Reply from musicMagpie
The whole process was so simple and straight forward from downloading the app to scanning my items and using the QR code at the post office to send items.

Reply from musicMagpie
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