Munro Hearing Solutions Reviews 

45
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Disabled and housebound, second appointment with Leza (previous visit in 2024), home visit for earwax removal. Lovely lady, highly professional and very good at what she does, cannot recommend highly... See more

Company replied

Rated 5 out of 5 stars

Excellent professional service by Munro Hearing Solutions. Next day appointment for my husband who was having severe hearing issues. Leza explained clearly all that was involved and successfully trea... See more

Company replied

Rated 5 out of 5 stars

Had Leza out this morning due to having hearing issues since March time! Cannot recommend MHS enough! Leza spoke through what would be happening and how the wax removal process would work. Very easy p... See more

Company replied

Rated 5 out of 5 stars

Saw Leza last Monday evening & what a wonderful Lady she is. Explained everything & I was fascinated as she showed me the inside of my ears before & after!! Couldn't believe how much wax was in my rig... See more

Company replied

Company details

  1. Audiologist
  2. also in
  3. Home Health Care Service

Written by the company

Leza has significant experience as a Clinical Audiologist. She currently works as a Highly Specialised Audiologist. Munro Hearing solutions offers safe and professional ear wax removal from the comfort of your own home. We also offer professional quality custom made ear and hearing protection for work or leisure.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Home visit for earwax removal

Disabled and housebound, second appointment with Leza (previous visit in 2024), home visit for earwax removal. Lovely lady, highly professional and very good at what she does, cannot recommend highly enough. A shining star amongst healthcare professionals. Thank you!

19 September 2026
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave such a lovely review Michael, Leza

Rated 5 out of 5 stars

Excellent professional service by Leza.

Excellent professional service by Munro Hearing Solutions. Next day appointment for my husband who was having severe hearing issues. Leza explained clearly all that was involved and successfully treated him. Leza also text the following day to check on his progress. Highly recommend MHS.

11 August 2026
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave a review Alfred, it is much appreciated. Leza

Rated 5 out of 5 stars

Received a very fast appointment

Received a very fast appointment next day actually. Leza explained everything before carrying out the wax removal procedures. I felt comfortable with her professionalism.
I should have went a lot sooner.
I highly recommend Munro Hearing Solutions don't put it off if you have problems.

14 June 2026
Unprompted review
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Reply from Munro Hearing Solutions

What a lovely review Valerie! Thanks so much for taking the time, Leza

Rated 5 out of 5 stars

Sudden hearing loss resolved

I experienced sudden hearing loss in one ear, caused by wax (as confirmed by my GP), and after messaging Leza on Monday, she gave me an appointment that same evening. Both ears were microsuctioned with additional irrigation in the affected side , and the improvement was instant.
Leza was exceptional; highly professional, warm, and reassuring. She explained every step clearly and prepared me for the sounds and sensations of the equipment. I highly recommend her and wouldn’t hesitate to return if I ever have wax issues again. Thank you Leza :)

3 March 2026
Unprompted review
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Reply from Munro Hearing Solutions

What a lovely review, thanks for taking the time, Leza

Rated 5 out of 5 stars

I messaged leza on a Friday evening and…

I messaged leza on a Friday evening and she fitted me in the next day fantastic service we all know how annoying having a blocked ear his so to be seen quickly was great

8 November 2025
Unprompted review
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Reply from Munro Hearing Solutions

I really appreciate you taking the time to write a review Gary and I'm glad we got you unblocked, Leza

Rated 5 out of 5 stars

Incredibly kind and professional

Leza is the most professional person I have ever met. I have been having problems with ear wax for years been to my GP and other private clinics. Leza is the best health professional I have ever attended.

She explained everything in detail before she did anything during my appointment. She gave me tailor made advice to my problem. She also checked in with me a few days later as well. Brillant Service!

A few days after my treatment, I ended up having some unexpected earache. It was a bank holiday weekend and she asked if I could pop over and see her. She checked my ears, found the issue, gave me advice and reassurance. She did not charge me.

I have never felt this well cared for by any health professional. I highly recommend for any ear or hearing problems go to Munro Hearing Solutions.

20 April 2025
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave a review Kirstie, it is very much appreciated, Leza

Rated 5 out of 5 stars

Excellent Service

Leza was great, explained everything in detail, gave all of the options and put me at ease. Identified the problem quickly and it was resolved in minutes. Efficient and very professional

Would highly recommend!

11 August 2024
Unprompted review
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Reply from Munro Hearing Solutions

Thanks so much for taking the time to leave a review David, Leza

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Very efficient and professional. Leza is excellent. She explains everything she is going to do. I feel safe and confident in her capable hands.

27 April 2024
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave a review Jane. Iit means a lot! Leza

Rated 5 out of 5 stars

Saw Leza last Monday evening & what a…

Saw Leza last Monday evening & what a wonderful Lady she is. Explained everything & I was fascinated as she showed me the inside of my ears before & after!! Couldn't believe how much wax was in my right ear. The procedure itself only took minutes & problem immediately fixed. My Husband is now going to make an appointment. I would most definitely recommend Leza she is highly skilled & very professional. She even messaged me to see how my ears were which was a lovely touch. Thanks again Leza keep doing what your doing & helping so many people....Very grateful Andrea ...

19 February 2024
Unprompted review
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Reply from Munro Hearing Solutions

Hi Andrea, it's very kind of you to take the time to leave me a review. Thank so much, Leza

Rated 5 out of 5 stars

Got my hearing back

I had a ear wax issue for a few months. I had tried olive oil and the oil with bicarbonate of soda in it. I had also previously been to get it removed from the nurse who said it won't move come back un 2 weeks. As I could only hear muffled sounds from my left ear I was recommended to yous munro hearing solutions. I made an appointment. Very professional lady. Easy to talk to and made me feel at ease. 15 minutes and I had me hearing back. What a relief. Great service lovely lady. Would not hesitate to use her again. Thank you from Alan.

25 January 2024
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave a review Alan, I really appreciate it. Leza

Rated 5 out of 5 stars

My hearing suddenly seemed a bit…MIRACULOUS

My hearing suddenly seemed a bit muffled after a cold/covid but it had been a bit dulled anyway so a Friend recommended Munro Hearing Solutions. Okay I thought worth a try I'm nearly 70 so My hearing is probably what it should be, Wrong!!!!! My God what a transformation, My hearing is now brilliant. I have had to turn the TV volumes down drastically. What a fantastic transformation!! Very Professional Service Leza is a Star.

14 January 2024
Unprompted review
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Reply from Munro Hearing Solutions

Thanks David, for taking the time to leave a review, Leza

Rated 5 out of 5 stars

Very impressed, highly recommended!

So very impressed with the service provided by Leza. I've been experiencing major hearing loss since just before Christmas due to blocked ears. Texted Leza Saturday morning, was lucky enough to be offered a home visit (due disability on my part) that afternoon. From the minute she arrived I knew that I was in safe hands. She explained every part of the procedure beforehand so I knew exactly what to expect, and her demeanour throughout was extremely professional yet friendly. It took over an hour to clear my ears due to the massive amount of wax that needed to be removed, and by the time she was finished it was obvious that my ears have been blocked for far longer than a few weeks. The improvement in my hearing was not only immediate but remarkable, I had no idea just how much my hearing had deteriorated even before the recent blockage. I can highly recommend Leza and the service she provides. Thank you Leza!

6 January 2024
Unprompted review
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Reply from Munro Hearing Solutions

What a lovely review! Thank you for taking the time Michael, Leza

Rated 5 out of 5 stars

Leza was very professional and…

Leza was very professional and explained the procedure in a simple to understand manner. More importantly,

Leza then carried out the procedure expertly whilst showing me on camera a before and after look inside my ear.

30 September 2023
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time yo leave a review Thomas, it means a lot, Leza

Rated 5 out of 5 stars

First class

I was very happy after my ears were sorted by Leza. She explained everything before hand and put you at ease. She has a lovely manner and I wouldn’t hesitate to visit again but hopefully not too soon. Thanks again. Janet Logan

26 August 2023
Unprompted review
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Reply from Munro Hearing Solutions

Thank you for taking the time to leave a review, it is very much appreciated, Leza

Rated 5 out of 5 stars

Great with nervous children

My daughter was really nervous having her ears syringed today. Lezza was brilliant with easing her nerves by showing my daughter the equipment she was using.

12 February 2023
Unprompted review
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Reply from Munro Hearing Solutions

Thanks so much for taking the time to leave a review, it is very much appreciated, Leza

Rated 5 out of 5 stars

I can hear properly again!

I had hearing loss in one ear for a month during and after a cold. No drops were helping, nothing was coming out and I was feeling stuck, and it was beginning to affect my mood due to the potential for it affecting my job. I got an appointment within a few days, at the weekend. Leza sorted out 2 lots of wax in my ear, firstly the outer softer wax, then a more difficult to shift block very close to or on my eardrum. This had been there a long time, probably a number of years, and was contributing to tinnitus and some unnoticed hearing loss. Leza's approach is gentle, patient and thorough, including clear communication about what she was doing, and why. My treatment included irrigation, micro suction, and some drops to soften the hard stuff. I'm very happy with every aspect of her treatment including the price because this problem wouldn't have resolved by itself, and was a small amount to pay for getting my hearing back

15 January 2023
Unprompted review
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Reply from Munro Hearing Solutions

Many thanks for taking the time to leave such a detailed review, Leza

Rated 5 out of 5 stars

Highly Highly Recommend

What a service! Enquired about an ear wax removal, within around 15 mins Leza had already called to discuss the issue and managed to see me that day. Service was top class, throughout the whole procedure she was friendly and reassuring. Explained everything that was going to happen in a detailed and easy to understand manner. Within a few hours of my initial email query she had the problem resolved. If you are looking to have any procedure done I would definitely recommend using MHS. Thanks again Leza for getting my problem sorted so quickly.

19 November 2022
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave such a lovely review Ryan. It really helps! Leza

Rated 5 out of 5 stars

Excellent service

A very efficient and professional service from start to finish.A friendly and enjoyable experience.

30 October 2022
Unprompted review
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Reply from Munro Hearing Solutions

Thanks for taking the time to leave a review Ernest! Leza

Rated 5 out of 5 stars

Fast and Incredibly knowledgeable

Came to Munro Hearing solutions with a blocked ear causing headaches. Leza was quick to locate the issue and find the proper treatment. Booking was straightforward and easy, waiting times aren't long and very accommodating. If anyone is looking for a local and friendly hearing specialist, I would recommend Leza and Munro Hearing Solutions.

18 September 2022
Unprompted review
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Reply from Munro Hearing Solutions

Thank you for taking the time to leave such a lovely review, Leza

Rated 5 out of 5 stars

Excellent

I started experiencing difficulties with what felt like blockage in my with my ear shortly before a long flight away for a trip, which was quite stressful. I contacted MHS and was seen the same day. I wasnt imagining things, and my ear was blocked. Leza was calm, comforting and professional. She showed me my inner ears, and explained all the procedures. The blockage was removed completely free of discomfort or pain. The relief was immense. I would heartily recommend.

7 September 2022
Unprompted review
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Reply from Munro Hearing Solutions

Thanks so much for taking the time to leave a review Steve! Leza

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