Arrived well packed in recyclable materials much sooner than expected. The treated timber is very good quality and although not yet put together, it looks like this solid planter is going to loo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Muddy Faces is a lovely company encouraging contact with the natural world for children by providing simple and inventive items to interact with. As a pensioner, I am using my log seats and bench in... See more
Company replied
Looks like a lovely selection of indoor and outdoor educational and play therapy learning tools & materials. I've started with a set of "emotion stones" for sand tray therapy sessions which I haven't... See more
Company replied
Good to be able to buy educational outdoor items that are of a better quality than the toy options available elsewhere and without having to buy in multiples. A swift delivery of a well packaged parce... See more
Company details
- Educational Supply Store
- Outdoor Clothing and Equipment Shop
- Outdoor Furniture Store
- Tool Store
- Toy Manufacturer
Written by the company
Here at Muddy Faces, we are passionate about getting outdoors. The physical and mental health benefits of being active and connecting to nature are vast. Visit our Outdoor Hub for loads of free activities, information and events all linked to being outdoors. Visit us online to buy from our unique ranges such as UK grown educational and play products. Please give us a call or pop us an email if you have any questions for our knowledgeable and friendly staff! We look forward to hearing from you soon.
Contact info
Farm View Works, 4a Sheffield Road, Hackenthorpe, S12 4LT, Sheffield, United Kingdom
- 0114 221 9617
- sales@muddyfaces.co.uk
- www.muddyfaces.co.uk
4.9
Excellent
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Muddy Faces Ltd
Hi - Thank you for your great review. The Muddy Faces Team
fire and risk training with keyworkers
the trainer who came out spent the whole afternoon with us and made sure all the staff had experience with fires and helped our confidence hugely working outdoors with the children especially where risk is involved for example with fire.
25 June 2024
Just what I needed!
Good selection, reasonable prices, quick delivery. Just what I needed!
6 August 2024
Reply from Muddy Faces Ltd
Hi Amanda Thank you for your great review. The Muddy Faces Team
Good value and prompt reliable service
5 August 2024
Reply from Muddy Faces Ltd
Hi Michael Thank you for your great review. The Muddy Faces Team
Reply from Muddy Faces Ltd
Hi Coppelia Thank you for your great review. The Muddy Faces Team
Reply from Muddy Faces Ltd
Hi Kenneth Thank you for your great review. The Muddy Faces Team
Muddy Faces - Happy Smiles
If you are a teacher or child care professional or a parent, Muddy Faces has excellent products focused on the outdoors emphasising both play and practical skills.
I wanted to buy Muddy Faces Char cloth for some outdoor fire-lighting. However, I had some problems filling in their form and completing the purchase. I contacted them to complain and they were very gracious and sorted the problem very quickly. The product is very good and I am very happy dealing with them. In addition to my original purchase, I received a full catalogue which showcases the range of their products. Their products are of a high quality and well worth the price.
17 July 2024
Unprompted review
Reply from Muddy Faces Ltd
Hi - Thank you for your kind review and we are pleased that we were able to help you with your purchase. The Muddy Faces team
Reply from Muddy Faces Ltd
Hi - Thank you for your great review. The Muddy Faces Team
Speedy delivery
24 June 2024
Excellent communcation
Easy ordering process, very prompt delivery and excellent communication when there needed to be changes to my order. Super easy, faultless service and quality items recieved. Thanks!
3 June 2024
Efficient service and great products
4 June 2024
Nice easy transaction.
3 June 2024
Fast & reasonably priced
I wanted to buy some firelighters and Muddy Faces were the cheapest online. I appreciated the fast delivery and I'm sure I'll order again once these run out.
28 May 2024
Happy with my purchases
25 April 2024
first aid kit arrived promptly
first aid kit arrived promptly. Everything we need seems easy to find and keep organised.
28 February 2024
Amazing products
Amazing products, with a lovely eco feel. Beautifully wrapped, and fat delivery.
26 February 2024
The ordered arrived quickly which was…
The ordered arrived quickly which was great as it meant I had the items for my Forest School sessions earlier than expected. The ropes I ordered are good quality and can be used for a variety of things the kids want to make. I have used muddy faces a few times now and every time it has been good.
29 January 2024
Reply from Muddy Faces Ltd
Hi Stephanie! Thank you for your review and we are so pleased you keep coming back to us! :) Many thanks, the Muddy Faces Team!
Reply from Muddy Faces Ltd
Hi there! Thank you for your great review! Many thanks, the Muddy Faces Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.