Mr Heat Reviews 

332
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the heating and plumbing services. Customers frequently mention that appointments are handled promptly and professionally, making the entire process completely smooth, efficient, and worry-free. People deeply appreciate how reliable, punctual, and accommodating the team is when scheduling and carrying out necessary repairs. Some people were satisfied with the meticulous attention to detail, noting that engineers always leave the workspace completely spotless and tidy. Reviewers also highlight that the staff remains exceptionally polite, friendly, and always willing to provide helpful guidance whenever required.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt, efficient, and professional support.... See more

Staff

Customers consistently report satisfaction with the professional and helpful staff. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Mr Heat (Martin) for years now and he is totally reliable, honest and reasonably priced. If he can't make it, he always sends one of his fantastic team as quickly as possible. I woul... See more

Rated 5 out of 5 stars

Mr Heat fitted my new boiler last year, with the best price and quickest delivery. He sent me a reminder for my service, which I'd completely forgotten about so that was really useful. The service w... See more

Rated 5 out of 5 stars

Martin is professional in his approach to his work. He brings everything he needs with him. He doesn't constantly have to go backwards and forwards to his van to get tools, Also, he take care of... See more

Rated 5 out of 5 stars

From the beginning Martin was very professional and helpful. Always willing to come over again if I needed even after having finished the job, just to reasure me any doubts I might have (as I dont kno... See more


Company details

  1. Heating Contractor
  2. Gas Company
  3. Gas Engineer
  4. Boiler and Heating Service

Written by the company

Professional boiler installations, repairs and servicing for homeowners, landlords and letting agents.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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5.0

All reviews

(332)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr Heat are great

Can't recommend Martin and this company enough. We are new to the area, boiler hadn't been serviced for some time. Martin was right on time, a very tidy workman. Was very clear with what he was doing (I like to take an interest), an very reasonable price as well, refreshing in an age of every increasing prices. Great service, a very happy customer ahead of the winter :)

25 September 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Very professional. Full boiler install with shower conversion. Quick to quote and a realistic/reasonable price. Excellent communication, Martin checked in regularly to make sure we were happy with the works. James and Rich are both assets to this business and were professional at all times. Nothing was an issue, if there were any issues they were solved without a fuss and they did everything we asked as well as making recommendations to make things look better. Will be using to service boiler going forward.

13 September 2024
Rated 5 out of 5 stars

Boiler service

No nonsense job. Happy to talk about what he's doing, happy to advise on possible replacement plans, won't go down the "well it's OK but you REALLY need a new one" route. Easy to talk to, calls ahead if running a bit behind, prompt issuing of gas cert. Nothing to grumble about, have used him for years.

22 August 2024
Rated 5 out of 5 stars

Boiler repair and service

Martin was really helpful and explained everything he did repairing my boiler. Friendly service and excellent knowledge puts your mind at ease. I certainly will now be a loyal customer

17 August 2024
Rated 5 out of 5 stars

Martin is really friendly and…

Martin is really friendly and efficient, and would highly recommend. Work is to a high standard and clean and tidy.

Works to a timely manner and calls to confirm on route too.

20 August 2024
Rated 5 out of 5 stars

Martin and his team are great…

Martin and his team are great job was predicted to take two days and it was done with in two days with no problems to report. Cost was very reasonable in comparison to some quote we had. He even pointed out that British gas had not completed our last service correctly and to get them back to do it with no attempt to sell his service.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Reliable & trustworthy.

Reliable, professional and friendly. We have used Martin for a few heating and plumbing matters now, and he is very genuine. Happy with the services received.

28 June 2024
Rated 5 out of 5 stars

Highly recommended

Martin and team did a great job of replacing our boiler, no fuss, on time clean and tidy and a fair price. Would highly recommend.

24 May 2024
Rated 5 out of 5 stars

Outstanding service!

My family have been using Mr Heat for years now and he is brilliant! Very understanding with elderly customers and the confusion that comes with age and all round a helpful person - I would highly recommend him to anybody!

14 June 2024
Rated 5 out of 5 stars

Great service, would highly recommend!

Great service, would highly recommend!

We had a frustrating intermittent issue with our boiler that Martin managed to diagnose and repair. Even when the correct replacement part turned out to be incorrect due to a supplier error he sorted the issue asap.

22 May 2024

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