I won't be back
I won't be back. On first impressions I was taken with this business, but my opinion soon soured after I was sold a faulty product which MP Jewellery refused to offer me a refund for, despite their legal obligation to do so. In between returning this item for their attempted repair and the discovery that they could not repair it, I purchased several other pieces. Despite this, when they advised me they could not replace or repair the first item, faulty from the time of purchase, they then asked me to select something else from their stock instead of offering me a refund. The sales assistant who did this would not meet my eye.
Then the other items I bought from them also had to be returned for repair - EVERY item I have purchased from MP Jewellery has had something wrong with it. The second item only required a minor adjustment but given the distance I had to travel that posed a major inconvenience, and frankly, good jewellery stores tend to check such things at the time of purchase.
The last item I purchased had a more significant fault and again its return posed major inconvenience. This time I checked it after leaving the store when it had supposedly been fixed only to discover that the problem remained and I had to go back again. Then the same shop assistant who did not offer me a refund for the first faulty item she sold me, which could not be repaired or replaced, claimed, of this item, that it was just a really fragile design and basically I just had to put up with the clasp not meeting!
Never again.