MoveSafe Relocation 

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Rated 2 out of 5 stars

Hi, just wanted to let you know that stuff was finally delivered to Jacksonville after 2 1/2 weeks. The estimate was grossly understated at $3900, with a final total over $9000. I want to know wher... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an amazing experience with this moving company! The entire team was professional, friendly, and extremely helpful from start to finish. They handled all of my belongings with care and... See more

Company replied

Rated 5 out of 5 stars

When unexpected circumstances came up and I had to cancel my relocation out of state, I contacted Customer Service, and Michael was incredibly helpful. He made sure my cancellation was taken care of... See more

Company replied

Rated 1 out of 5 stars

They took advantage of my husband by claiming they would move us and that our items could be in moving bags. They then sent documentation that moving bags aren't allowed. They'd taken $1,800 from us a... See more

Company replied

Company details

  1. Moving Company
  2. Logistics Service
  3. Moving and Storage Service

Written by the company

MoveSafe has completed 10,000+ moves across all 50 states. Every carrier in our network is FMCSA licensed, fully insured, and has passed our vetting process. We stand behind every move we arrange. MoveSafe was started with one promise — treat every customer like family. That promise still guides every move we make.


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All reviews

(191)

131 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is fraud they take my…

This company is fraud they take my $2000 and I was waiting for several days to their driver show up their drivers not show up when they show up that was after our one driver come is box truck was really small and no space in inside the box truck. His truck was full when he comes see my home staff to move. He tried to make the money increase on me the amount and he was making trauma. I’m not taking this. I’m not taking that. I’m not going to do that already talk to this fraud company to the representative. I lost them everything upfront when I deposit the money they are fraud their trauma they’re making drama between their representative and the drivers. When are you going there? Make trauma increase the money make issues that that’s why we already have the contract. We can keep the money and we share them between each other and there is no any movement. They’re not not not going to do anything for the customers their trauma they are fraud fraud fraud fraud. I’m so sorry I don’t know very good English to explain every single thing, but they are fraud. My review is for Move Sayf relocation company.

19 August 2024
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We have an incredible customer service department. Please give the phone number at the top of your estimate a call.

Rated 1 out of 5 stars

Absolutely the worst company ever!!!

Absolutely the worst company ever!!!
I have written a review on Google Maps that can't be described how horrible a job was done. MoveSafe are Extortionist, Liars and absolutely the worst company ever to deal with. If you select them to help you move, you'll be disappointed, dissatisfied and sorry!!

12 May 2024
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We have an incredible customer service department. Please give the phone number at the top of your estimate a call.

Rated 1 out of 5 stars

Your final price will double

MoveSafe Relocation gave me a low initial estimate of $4500, which increased to $6900 before the move and $8500 on moving day. They took 14 days to deliver my belongings and offered $400 for my inconvenience only if I signed an NDA. They misled me at every step. Do not use them.

26 June 2024
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We have an incredible customer service department. Please give the phone number at the top of your estimate a call.

Rated 1 out of 5 stars

Scammers

Scammers. Need to sue these people. I wanna get with people that willing to get together and do a class act lawsuit. From the sales person, customer services, supervisors of the vendors to the movers, they all know each other. They misquote you, trying force you to pay more when they arrive knowing your back is up against the wall, don’t accept your mattress covers, shorten your space, and don’t arrive with your item on the date given. They change the arrival date every time you call. Even worst, they try to get you to sign a NDA in order to get a stinky $100 off the invoice they created with you, to prevent you from yelping them or suing them in court. Don’t ever use this company nor Pole Position Carriers the transportation company they use. Mark the supervisor is in on them scamming people. BEWARE!!!

29 June 2024
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We have an incredible customer service department. Please give the phone number at the top of your estimate a call.

Rated 1 out of 5 stars

A SCAM

Foremost, "Trustpilot"? Really? I have had to write this review twice and it's obvious that they are shilling for any company that will pay them enough to scrub bad reviews. So anyway, for what it's worth, if you're reading this: STAY AWAY. FAR AWAY. THEY WILL STEAL FROM YOU.

29 March 2024
Unprompted review
MoveSafe Relocation logo

Reply from MoveSafe Relocation

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We have an incredible customer service department. Please give the phone number at the top of your estimate a call.

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