Mouser Electronics Reviews 2,888

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, with many appreciating the quick delivery, even for international orders. People often find the website easy to navigate and praise the detailed product descriptions, making it simple to find the right parts. Many consumers also value the ability to order single parts without a minimum order quantity, and the transparency of pricing without hidden tariffs. However, some people were dissatisfied with certain aspects of the service. There were occasional complaints about shipping delays and issues with orders not being shipped as quickly as advertised. A few customers also mentioned difficulties with the ordering process, such as broken data sheet links or the need to re-enter shipping information multiple times. Some reviewers also expressed frustration with increased minimum order values and shipping costs, as well as requests for additional documentation for international shipments.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the fast and easy ordering... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the excellent quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise fast shipping, with orders... See more

Price

People report ambiguous experiences with price. Many reviewers express frustration with increased minimum... See more

Website

Clients share ambiguous opinions on the website. Many customers praise the website as easy to use, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 4 out of 5 stars

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Appliance Wholesaler
  3. Electronics Store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Price increasing as you order

Father made an order, a day later got email about canceled order "The following products are cancelled". So checked again, you can order the product, just for a bigger price..

22 December 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics. We apologize for the cancellation of your recent order. At your earliest convenience, please contact us directly at webexperience@mouser.com. We want to research this issue further for you.
Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

The quality of products is excellent

The quality of products is excellent. Thank you!

1 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We look forward to serving you again in the future!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Honest review

I can find what I need easily and ordering is a breeze!

19 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback about your last order experience with Mouser Electronics!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

10 dollar tariff on a 17 dollar part……

10 dollar tariff on a 17 dollar part… give me a break, it’s called a business expense.

18 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We understand your concern, tariffs are government-imposed charges that apply to certain imported items and are not determined by Mouser Electronics.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Always a great experience

Purchase electronics parts here multiple times a year, never an issue. A+++

15 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We truly appreciate your continued loyalty and are thrilled to hear that every order has been smooth and satisfying!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

it is a very nice feature that you do…

it is a very nice feature that you do not have a minimum order like some of the other online stores. I need 8 Aptive series 150 cavity plugs, i bought 25 just because they are cheap. the other places have a minimum order of 100 pieces and/or $35. That's ridiculous. thanks for being there for the little guy. very much appreciated.

10 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for letting us know how much you value our no-minimum-order policy. We are glad it helps you obtain the small quantities you need without the high minimums you often find elsewhere.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We are glad to offer the part you were looking for at a competitive price that meets your needs.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Mouser is an excellent project resource

Mouser makes always easy to find the right parts and their delivery is fast and accurate. Compared to other suppliers, I find that Mouser carries more parts in stock which accelerates project completion. The site is easy to use.

7 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! It is great to hear the site is easy to use and our stock and delivery meet your needs.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

MOUSER IS FAST

MOUSER IS FAST. THE PEOPLE ARE POLITE AND DO A FINE JOB!

3 December 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback, our team is proud to deliver such prompt and professional service!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

They're not shipping my orders, useless customer support

They're not shipping my orders. More than 9 days passed and still haven't shipped my order. All items are stocked. Made another order, they still don't ship it even though they announce "Same-Day Shipment". Customer support is useless and just there to lie to you, they say they'll check with warehouse, that they'll escalate it, and contact you via email, which never happens.

29 November 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics. Timely order delivery is important to us. We regret that you experienced multiple delays with your most recent order. At your earliest convenience, please get in touch with us directly at webexperience@mouser.com. We want to research this issue further for you.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

great companies still exist

I love that there are still companies like yours still around that will serve customers of all sizes. I was happy that I was able to purchase exactly what I needed at a fair price. If I ever get the chance to recommend you to someone; I certainly will. Regards

24 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your feedback and thank you for being a valued customer!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

I am a production planner for an OEM, and I recommend you avoid Mouser.

I am a production planner for an OEM, so we use Mouser a lot. Or rather, we did use them a lot in years prior, but my team and I will now avoid using them as much as possible, if not entirely. They have had our account locked up for weeks because of unpaid invoices from a different team in a different country. Their customer service team has not responded to a single of the 6 messages I have sent them over the past few weeks to resolve this. Honestly I could go more into how terrible they have treated our business, but I don't want to waste anymore time on them.

20 November 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback.We regret to learn about the recent experience you encountered with your invoicing. At your earliest convenience, can you contact us at webexperience@mouser.com. We would like to look closer into the issue you experienced?

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Fast shipping and user friendly website

I like your used friendly website, and your quick turnaround shipping time.

19 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

What's with the tariff charge

What's with the tariff charge? Everything I'm buying "ships now" so it makes no sense that there would be an import charge triggered by my purchase. Feels like you are just trying to recoup your tariff costs.

18 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We understand your concern, tariff charges are based on import regulations and apply regardless of when or how quickly an item ships; for full details, please visit our Tariff Updates page.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your review! We are glad to hear the parts you needed were easy to find.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Lots of stuff in stock.

It is very obvious that you attempt to keep a great stock of product. I needed a bunch of parts and you had something to cover everything I needed.

12 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for recognizing our extensive inventory. It is great to hear we had just what you needed for every part on your list!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Fast! Fast! Fast!

I ordered a component on the 3rd, with an estimated delivery date of the 12th, but it arrived on the 6th. The order processing was very fast and the delivery was excellent. I have nothing negative to say — maybe the shipping cost is a bit high, but considering the distance and how quickly it arrived, it’s definitely worth it

3 November 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad to hear that you were pleased with the timely shipping on your most recent order, which contributed to your positive feedback!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Great and smooth experience

Great and smooth experience, thank you!

8 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for taking the time to provide feedback on your most recent experience with Mouser Electronics!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Very straightforward and easy to…

Very straightforward and easy to understand. The only thing I didn't understand for sure were words 4 through 6 of the expression "USPS Priority Mail s potvrzenim dodávky" on the order form. Czech? Polish?

8 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

We arere glad you found the process straightforward. Thank you for pointing out the confusing text on the form. We'll review the wording of the shipping options to ensure clarity for everyone.

Rated 4 out of 5 stars

Our company has has an account with…

Other than having to enter information that is already file in our account, the process went smooth and the Customer Support team was courteous and helpful

5 November 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We appreciate your long-time business and understand how frustrating it must have been for the order process to take so long. Please don't hesitate to contact us at webexperience@mouser.com with the details so we can better understand what went wrong and work to improve.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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