After playing Delta for almost 40 hours, and grinding FCPD, I would say Delta can benefit from the following: - Allow moderators to do their jobs. - Corruption RP needs to be limited at best. This... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After playing Delta for almost 40 hours, and grinding FCPD, I would say Delta can benefit from the following: - Allow moderators to do their jobs. - Corruption RP needs to be limited at best. This... See more
Company replied
Awesome community, People are so friendly and welcoming here. You can get much knowledge from members, especially from Victor himself; he's an outstanding guy who is ever ready to help if any need ar... See more
Company replied
Not gonna lie. Definitely a 5 star rating. Roleplay i've done within the community is amazing. Been here since MI owned fort loredo, this company and it's employees are only becoming better and bett... See more
Perris was a pretty rough game a little while ago completely full of brain-dead people. Recently due to the whitelists the game has become so much more fun and realistic. Overall, Perris is beginning... See more
Company replied
Mountain Interactive is a community-driven game development studio known for creating immersive roleplay experiences primarily on Roblox.
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hey this is derry13,
Nothing but amazing words from MI, quick service, amazing customer service, overall they have better customer service than even restaurants

Reply from Mountain Interactive
I had a great support interactive with the Customer Support Lead Jack, He was extrememly helpfull and went out of his way to find me and get me the help I need.

Reply from Mountain Interactive
i have nothing to say just good words and to thanks this guy for helping me out

Reply from Mountain Interactive
The Staff member that handled my ticket and supported me was Jack. He always responded very fast, and was very kind. If you got a problem or need help, I would suggest you to reach out to Jack.

Reply from Mountain Interactive
Person who assisted me never asked for any information that’s not important but straight to the details of helping. Being in a lot of different games and servers of companies I often got asked completely different stuff I asked for. Overall because of these reasons that are not only the great things I think this is 5 star service from companie.

Reply from Mountain Interactive
OItz is very nice, and is very understanding. He also wants the custom to be to the liking and look very nice.
Nicest person i've met FOR A WHILE.

Reply from Mountain Interactive
Had a problem with some purchases, helped me out instantly

Reply from Mountain Interactive
Mountain interactive is a great Roblox community that allows you to meet nice people, play 2 of their realistic-styled games. their moderation team is also trained to give you the best experience possible.

Reply from Mountain Interactive
I have been playing mountain interactive games for over a year now, I started playing Perris and now LA, Mountain Interactive staff is helpful and nice, there are some people that are not that nice, but there is still bigger % of the nice people. I enjoy playing LA and I wanna thank the MI team. (Also I saw a lot of people not being happy about the moderation team, maybe MI should actually look into it?)

Reply from Mountain Interactive
They are so helpful and amazing here i will always use there servers 10 -10

Reply from Mountain Interactive
My original review, where I not only relayed my enjoyment of the game but also mentioned some well known yet disregarded issues with MI's games was removed for lack of a better phrasing "being a fake review"
Quote Directly from the email from Trustpilot I got a few days ago;
"Thanks for reviewing mountaininteractive on Trustpilot.
mountaininteractive has flagged your review because they don’t think it’s based on a genuine experience."
- URLs edited in quote to be able to post the review
Because yes, someone who knows of Victor Valley, has proof of purchase for lifetime premium, and was even thanked as such for purchasing in the owner reply to my review. Someone that says all that and leaves a detailed review is definitely lying on their 3 star review.
I am also not the only person to experience this, I have read another review from another user having his negative review being deleted.
I hope this new 1 star review survives long enough to be seen, and to shine a light on MI's recent uptick in scummy business practices.

Reply from Mountain Interactive
The Owner David is quite a nice man, He helped me really politely and quickly he is overall a really nice guy and a really nice helpful when it comes to issues.

Reply from Mountain Interactive
In my opinion, Mountain Interactive was always the BEST of the BEST games to play on roblox due to it's high roleplay simulations and experiences. In my opinion this game, is one of the best to play on.

Reply from Mountain Interactive
The game is fun and has a really good icon currently. I enjoy coming home from school and spending hours playing the game. I look forward to progressing further in this community and trying to achieve more.

Reply from Mountain Interactive
Mountain Interactive is a great corporation that endeavors to produce sufficient role-play material; powered on ROBLOX. Though, recent alterations in developments have significantly deteriorated the game (e.g., terrain & environment). Conclusively, the subsequent hiring of the new developers was a poor decision. Mountain Interactive is great, but possesses insufficient, substandard, and negligent development latterly, for Perris, at least.

Reply from Mountain Interactive
For starters, lifetime is VERY worth it. 250 dollars for TONS of perks and EVERY insert was worth it. While I do think the pricing is high, for example Titanium is 50 dollars a month, it is understandable that roblox does not create a lot of money and takes a lot of revenue. MI takes a different approach from this by creating their own website and creating quality content and RP for us members. Not only that, as a titanium member, I've been offered a great experience and help with bugs in game, as I was once even invited into Ash's office to help fix a bug that I had reported, and they had it fixed withing a few minutes. Astounding community too, great people, and good owners. While some mishaps have occurred such as an ID verification predicament (which was reverted after strong community protest, showing they care about the community) they are a great team and make good games.

Reply from Mountain Interactive
In my opinion, it was a downfall after Victor Valley. This is just my opinion though, really miss the people of Victor Valley, especially the moderation back then was awesome. Nowadays if you try to shoot one of your enemies, you would get jailed by a moderator and then they will say you committed "rdm" or something until the guy that you were roleplaying with actually say something to the moderator and then you can finally be freed. Feels like you need to clip every second of your game unless you want to get banned from an mod. I feel like the mods just fly to where they hear gunshots, and then jail the person and ask a few question, and if they don't like the answer, you're gone forever, even if you were roleplaying. Happened like 10 times to my friends. Miss the times when mods would actually play the game, instead of banning people all the time like they have a quota to reach, now I don't know if they do, but it's just messed up how much people get falsely banned and can't do anything and just gives up. Feel like the only person I can talk to in this community is kaireooo and TheHonorable. Kaireooo the goat fr.

Reply from Mountain Interactive
Mountain Interactive is a roleplay game on Roblox. Yet it boasts a surprising level of realism and great little details. Someone obviously cared about the little things that go into making realistic gameplay, and it's a breath of fresh air from so many other roleplay games that fail to acknowledge this type of stuff. Where things fall short? Not too many bugs exist, which is great; however, when a bug does exist, it can be annoying. The push updates to resolve issues in the game are not as frequent as they should be, and therefore, little bugs that could be fixed for better gameplay could be avoided if new pushes came sooner rather than later. The second downfall involves the staff. The communication with the moderation team is poor; there is no obvious suggestion that player grievances are acknowledged in a timely fashion—or at all. Staff require better training to learn how to respond to players—some do not acknowledge when other players are treating people poorly—staff and players alike. Ultimately, Mountain Interactive has the potential with the mechanics to be something greater in comparison to other Roblox roleplay games. Yet with bugs and staffing failures, the player base will be slowly annoyed if not fixed sooner rather than later. It will be an easy fix for a game destined to be near the top in the Roblox roleplay genre. It will just take some time and some effort.

Reply from Mountain Interactive
It's a great company that makes Roleplay game based of real life. It is really realisitic, and over well great experience. Mods are always there to help and it makes the gameplay much more great! I hope they continue their dream to make a RP game on GTA 6!❤️

Reply from Mountain Interactive
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