Mountain Goat Tours Reviews 

177
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and engaging humor, making tours both informative and enjoyable. People appreciate the professional and safe driving skills of the guides, especially on challenging routes, ensuring a comfortable and secure journey while exploring beautiful locations like the Lake District, Yorkshire Dales, and North Wales. However, some customers also noted that they would have preferred more time at certain attractions like Muncaster Castle or other specific sites. A few people also mentioned a desire for additional stops at scenic viewpoints for photographs or alternative choices for lunch locations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and engaging... See more

Location

Consumers find location to be positive, with many reviewers praising the stunning scenery and beautiful... See more

Service

Customers consistently note positive experiences with service, praising the drivers for being great, kind,... See more

Holidays

Customers had positive experiences with holidays, with many describing their trips as fantastic and... See more

User experience

Users describe positive interactions with the user experience, highlighting tours that were well-paced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ten Lakes Spectacular tour lives up to its title. If you come to the Lake District but don’t have the time to explore the area or you don’t have a car, this is a perfect way to do it. There were s... See more

Rated 5 out of 5 stars

This was our second tour with Mountain Goat. Our driver was Tim who really made our 4 hour Six Lakes Tour entertaining and informative. It was obvious he had put a lot of effort into studying the ba... See more

Company replied

Rated 5 out of 5 stars

Enjoyed the half day Beatrix Potter Tour that went on a lake cruise, to Wray castle, Hill Top Farm and Tarn Hows Tim our driver and guide was very knowledgeable and friendly and felt very safe him d... See more

Company replied

Rated 5 out of 5 stars

Our driver Mark was very knowledge with a great passion for The Yorkshire Dales. Far more stops than we anticipated to enjoy the beautiful landscape & listen to our guides detailed narrative. He allow... See more

Company replied


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(177)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

I joined a tour to Lake District. The driver was humourous and emphasied 'safe driver'.
The coach was new and clean.
The yellow cruise and the steam train ride were good although it was very hot on the train that day.
The stops at services were considerate arrangements.

10 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your kind words regarding our tours. We're delighted to hear about your great day exploring the Lake District in the sunshine. We're glad to hear that you enjoyed our carefully curated itinerary, with plentiful stops, attractions and sights to see along the way. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We really enjoyed our 6 lakes tour from…

We really enjoyed our 6 lakes tour from Windermere. We booked at the information centre and everything was easy and quick. Our guide Peter gave excellent information all through the tour and we would highly recommended this company

10 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Julie for your 5 star review of our 6 Lakes tour with our driver guide Peter. We're delighted to hear about your great day exploring the Lake District landscapes with a vast of new knowledge from Peter along the way. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Absolutely and highly recommended.

Absolutely and highly recommended.
Busdriver Ben A. was perfectly on time, very well informed and absolut fun. Not to mention his professional driving.
We really enjoyed his short stories along the way and off the beaten track.

9 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Anne for your kind words regarding our tours! We're delighted to hear that you had a great time adventuring through the landscapes, with stories along the way from our driver guide Ben. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

North Yorkshire Moors and Whitby

This is undoubtedly the best such tour I have taken! We did the North Yorkshire Moors and Whitby tour. Barry, our driver and guide, was extremely knowledgeable, friendly, and funny. Would highly recommend!

6 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Debkalpa for your 5 star review of our North York Moors and Whitby tour with our driver guide Barry! We are delighted to hear about your great day, which was made even better with Barry's knowledge, friendliness and humour throughout your tour. Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Rated 4 out of 5 stars

Chester to North Wales tour

The tour of North Wales took me to all the places I wanted to see. The time spent at each stop allowed you to have a good look around and get plenty of photos. Our guide Jean? did an excellent job of meeting everyone's needs.

7 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Rosemaree for your kind words regarding your tour to North Wales from Chester. We're pleased to hear that you had a great time on tour with our curated itinerary that allowed for time exploring, photo stops and time to rest whilst taking in the views from the vehicle. We will be sure to pass on your kind words to Jean, who will be delighted to hear about your great day. Thank you for choosing us to Go Explore North Wales. Best wishes, Mountain Goat

Rated 5 out of 5 stars

What a fantastic tour! Ten Lakes Spectacular

What a fantastic tour! Ten Lakes Spectacular. It was made all the more special by our fantastic guide Mark. Knowledge, humour, driving skills, Mark had it all. The day was set at a comfortable pace for everyone and we saw everything and got back into town right on time! Thanks To the lady at the information centre and thank you to Mark. Karen & Roger

8 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Karen for your 5 star review of our Ten Lakes Spectacular tour with our driver guide Mark! We are delighted to hear about your great day, which was made even better by Mark's humour, experience and knowledge! We will pass your knowledge onto our Windermere Information Centre and we're glad to hear that you had a great experience there also. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Mesmerizing Lake District

The train ran late, but our Mountain Goat tour driver kindly held the tour for us.Drove 20 minutes through gorgeous nature to Windermere. Since Hill Top House is closed on Fridays, we visited the World of Beatrix Potter—a once-in-a-lifetime experience I recommend for every kid! Took a beautiful 30-minute cruise on Lake Windermere, visited an old castle with mesmerizing views, and viewed three stunning lakes during the drive. Finished with a peaceful Afternoon Tea at Lindeth Howe.

26 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Vishal for your 5 star review of our tours! We are delighted to hear about your great time with ourselves, visiting the World of Beatrix Potter, exploring the landscapes that inspired Beatrix herself and the other attractions in our itinerary. We're glad to hear that you enjoyed the World of Beatrix Potter and found it a once lifetime experience! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Tom was an absolute superb guide… both…

Tom was an absolute superb guide… both knowledgeable, articulate and witty. He made the day truly memorable. The logistics were well done and the scenery really delivered. Couldn’t have asked for a better tour.

6 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Gregory for your 5 star review of our tours! We're delighted to hear about your great day on tour with our driver guide Tom, exploring the landscapes with knowledge along the way. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

This is our second day trip with…

This is our second day trip with Mouhtain Goat Dave as our guide and driver. We were treated to an excellent day of fine weather and scenic spots during our 10 Lakes tour.

Dave is an excellent driver and possesses a good sense of humour. He is also knowledgeable about Windermere. We learnt quite a lot from his sharing. It was a great day on the road. Thank you very much, Dave.

6 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your 5 star review of our Ten Lakes Spectacular tour with our driver guide Dave! We are delighted to hear about your great day on tour, with David's humour and knowledge of the local areas contributing to a great day for yourself! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

John and his explanations and…

John and his explanations and descriptions all along the visit. For us (Argentinians) his pronuciation allow us undestood perfectlly well everything.
The itirinerary selected was very nice, the sigtseeings chosen by John to permit us tajke good photos were awesome.
We arrived late , we had a confusion about the meeting point , and John wait 10 glorious minutes for us. Thank you!!!!!!!!!!!!

13 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Ignacio for your 5 star review of your time on tour with driver guide John! We are delighted to hear about your enjoyment, exploring the landscapes with the help of John's knowledge, driving experience and expertise on the best photo stops! We're glad to hear that our office team and John helped yourself to make the tour, creating long lasting memories. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Fantastic tour!

It was a fantastic tour to the Lake District made even more memorable by our driver Lee, who was a wealth of knowledge. His wonderful sense of humour had us laughing throughout the entire tour. It felt like a private tour as there were only four of us and Lee treated us to a bonus by taking us to a scenic spot overlooking Tarn Hows. We would have liked to spend a little more time in Hawkshead rather than the train ride however we thoroughly enjoyed the day.

3 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Imran for your 5 star review of our Lake District tour! We are delighted to hear that Lee made your time on tour that more special with his knowledge and humour! We're glad to hear that he also took you to Tarn Hows as the view is exceptional! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We had a brilliant day with Steve going…

We had a brilliant day with Steve going from Windermere on a ferry to Ambleside and on to Hill Top Farm beautifully described by Steve who loves the area. We were taken after to Hawkshead and latterly to Tarn Hows. I’ve been to everywhere but Hill Top and I loved every minute! Steve, I still think you sound like Craig Charles 😉 Great day!

4 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Tracey for your 5 star review of our Beatrix Potter half day tour! We are delighted to hear about your great day with our driver guide Steve, adventuring through the landscapes that inspired Beatrix herself! Honoured that you chose us and heavily enjoyed your time. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Amazing tour to North Wales

We thoroughly enjoyed our trip to Snowdonia and Conwy. Lee our tour guide and driver was amazing. He was extremely knowledgeable about the location and was a very pleasant personality. Thank you Lee and Mountain Goat Tours.

30 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Julius for your 5 star review of our North Wales tour with our driver guide Lee! We will pass on your kind words as he'll be delighted to learn that his knowledge and personality greatly contributed to your time on tour with us. Thank you for choosing us to Go Explore North Wales. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Ben A

Ben A. Was a super guide. I got myself separated from the group at one point. I called the office and they relayed a message to Ben who came and found me! It was all fine. The trip up to the Dales was beautiful. We had just the right amount of time for stops etc. thank you for having Ben be our guide. His driving was amazing too. Felt in good hands.

2 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Nancie for your 5 star review of our Yorkshire Dales tour! We are delighted to hear about your great time on tour with our driver guide Ben, of whom you did find again in Grassington! Thank you for choosing us to Go Explore Yorkshire. Best wishes, Mountain Goat

Rated 5 out of 5 stars

The day tour was a great experience

The day tour was a great experience. The commentary along the way, the skillful driving and numerous stops made it an excellent day out. Highly recommended!

1 July 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Sara for your 5 star review and recommendation of our tours! We are delighted to hear about your great time exploring new hidden spots and picturesque landscapes. Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

4th trip we have taken in the last…

4th trip we have taken in the last three years during our recent visits to the Lake District. Each time we have enjoyed our trip and I consider it very good value. Sit back and let their expert drivers take you to beautiful places. Will be with them during our annual lakes visit.

30 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Paul for your 5 star review of our Lake District tours! We are honoured that you would include us in your annual Lake District visit, adventuring through the landscapes and gaining new knowledge every time from our different expert driver guides. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

We really enjoyed the six lake tour

We really enjoyed the six lake tour, we had Lisa as our guide and she was perfect for us, both with a lot of knowledge, fun facts and good stories, all delivered with warmth and humor. Good sights and a nice van as well. All good

30 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Lena for your 5 star review of our Six Lakes Spectacular tour! We are delighted to hear about your great time on tour with Lisa, of who's knowledge, facts and stories have contributed to a great memory for yourself! Thank you for choosing us to Go Explore. Best wishes, Mountain Goat

Rated 5 out of 5 stars

A very enjoyable tour to Muncaster Castle

We participated in the tour to Muncaster castle (4 adults in the age of 60 - 70). the driver guide was Mark. He was very professional, a very good driver - in the narrow roads of the mountains, picked us up from our hotel, everything was exactly on time. Mark has a very good knowledge about the area. We highly recommand "mountain goat tours". Please notice that there is a need for USB sockets in the bus; and maybe a pocket in front of each person for personal items.

27 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your kind words regarding our Muncaster Castle tour! We are delighted to hear about your great time on tour with our driver guide Mark, driving through the mountain passes and adventuring through the Castle grounds and gardens. Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

A great day out

It was a great day out the driver was brilliant the vehicle was comfortable and cool the meal was very good. Will I go on another trip most certainly. The Muncaster Castle trip is HIGHLY recommend.
THANK YOU.

27 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your 5 star review and recommendation! We are delighted to hear about your great time on tour to Muncaster Castle. We're glad to hear that you enjoyed the comfort of our vehicle to view the picturesque sights and enjoyed Muncaster Castle, with a delicious lunch included! Thank you for choosing us to Go Explore the Lake District. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Really excellent tour

Really excellent tour - driver / guide very knowledgeable

25 June 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your 5 star review of our tours. We're delighted to hear about your great day with us, with our driver guide's knowledge greatly contributing to your experience. Best wishes, Mountain Goat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look