motoruf.de Reviews 100

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Garden Center
  2. Lawn Mower Store

Information provided by various external sources

Online Shop für Gartengeräte. Ob Rasenmäher Ersatzteile, Laubsauger oder Heckenschere, wir bieten Ihnen kompetente Hilfe! Lieferung von über 1 Million Ersatzteilen. Sägeketten online Bestellen.


Contact info

3.6

Average

TrustScore 3.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad experience with spare parts order on motoruf.de

Very bad experience with this site
I've placed an order of 2 spare parts on motoruf.de on May the 19th 2025
After 1 month I'm still waiting.
At the order entry time there was no info about stock unavailability.
It's unacceptable that someone that sells spare parts is not able to grant a short delivery
The availability of the spare part is a driver to select the supplier.....
So take care with this site if you need the item (as usually do if you purchase a spare part...) and if you don't want to waste time ... Last but not least they don't update you on the status of your order. They provide you just a link where it's written nothig at all about delivery

17 June 2025
Unprompted review
Rated 4 out of 5 stars

i ordered a part for my cadet mower

i ordered a part for my cadet mower, it was the cheapest around even with the delivery charge,
it took about a week to arrive, but it was sent via Royal Mail (say no more),Took me 10 minutes to fit cable to machine, very happy with parts and the comunication between me and motoruf.de was great, he kept me up to date.Would use again

18 June 2024
Unprompted review
Rated 5 out of 5 stars

A little slow shipping but item arrived

Trustful seller, I've ordered parts for FSA 90 and they arrived after 2 weeks travel abroad in Europe.
Communication is hard at the beginning, but if the item shipping delayed, they are responsive.
The only downside is shipping without tracking number outside of Germany, which may sometimes result in slower shipping or a lost item.
Thank you!

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the company

Very satisfied with the company, waited a little long to receive my item, but there was an explanation for that, one of my items had to be ordered home first, ( 5 - 15 days ) but that info was on the spare parts page, so everything is ok from here 👍 . Will definitely shop there again and recommend them to others! Greetings from a Dane 🙏

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Just another cog in the machine ...

I have been waiting for an order from this company for over nine weeks now. They don't reply to emails unless one sends two at least. They don't answer the phone. They're very polite once one gets through to them, but nothing happens afterwards.
Having said that, the fault really lies with the terrible service offered by DHL, but it would have been nice if we'd been kept in the loop.
I have refrained so far from writing a review, but enough is enough. This was an urgent order for a spare part for a machine whose down-time is costing our company every day.

23 June 2020
Unprompted review
Show reviews in all languages. (100 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look