Banner for Motortradeteam

Motortradeteam Reviews 

351
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Used Motorcycle Dealer
  2. Motorcycle Dealer
  3. Motorcycle Shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(351)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sold my BMW R1200RT

Sold my BMW R1200RT, Aaron came and picked the bike up, hassle free, friendly and polite. Cheers for a smooth sale

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Polite quick and efficient.made the…

Polite quick and efficient.made the process as easy as possible and helped with queries along the way ,shout out to Scott and the delivery driver and the delivery team,managed to re-arrange a collection within 24hrs.i recommended after opting for their service 👍😉

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Cracking service

Cracking service. No complaints.
Really was a pleasure to deal with. Pick up of the bike was top notch. Payment on site , paper transfer completed swiftly.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Was called back and the offer I got was…

Was called back and the offer I got was insulting to say the least,20q7 ktm 1290 super adventure sport on 20k very nice condition was offered 3k ???? Can only think they prey on desperate people, no wonder they buy 90% of bikes with offeres like that whp wpuldnt, 2.7k less than we buy any bike

12 March 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for the review. I’ll be honest, we had to read it a couple of times to work out what was being said (we’re still not sure what year a “20q7” is!).

The figure mentioned in the review isn’t the figure that was discussed, and the comparison made with another bike buying service was actually a part-exchange valuation against another bike, which isn’t directly comparable to a company purchasing a bike outright.

Our initial prices are simply automated guide figures based on the information submitted and are reviewed properly once we speak to the seller and understand the bike in more detail.

As for buying “90% of bikes”, we’re not sure where that statistic came from, but if it were true our job would be a lot easier!

We wish you the best with the sale.

Rated 5 out of 5 stars

fantastic response to me

fantastic response to me. wanting to sell. my son's older bike, fast transaction as well as transportation of the bike, and friendly down to earth lovely people
steve was polite,professional and a lovely person.
I would 100% recommend
Steve and his crew

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service i received

I was very impressed with the service I received when my bike was collected. Scott was very helpful and polite and even made sure my money was in my bank very quickly. Would always highly recommend this company. Thanks again

6 March 2026
Unprompted review
Rated 1 out of 5 stars

really bad experience over all

really bad experience over all, they just quote a price and try to negotiate a lot. Not a nice experience for me

5 March 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi, thanks for your feedback and we’re sorry the experience wasn’t the right fit for you.

When we provide an initial quote it’s based on the information given at the time. Occasionally, once we speak with the seller or confirm further details about the bike’s condition, the price may change. This is fairly standard with vehicle buying services.

That said, the majority of sellers we deal with are happy with the prices offered and the convenience of a quick, hassle-free sale.

We appreciate you getting in touch and wish you the best of luck with the sale.

Motortradeteam

Rated 5 out of 5 stars

Easy, fast, enjoyable.

The whole process was easier and faster than I expected. Scott, the chap who collected the bike, was great; knowledgeable, personable and easy to chat with. Very happy.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

They don't take scrap bikes

Agreed a price for my scrap 125cc bike didn't have no communication so I sent my application again then was told someone will be in touch and received an email about the final steps , again no one rang ,so I got in touch again to be told there is no one to collect my bike that's in my area and better try someone else. If they don't want bikes that are scrap make people aware before

4 March 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi, thanks for your feedback.

We’ve looked into this but unfortunately can’t find a record of your enquiry in our system, so we’re not entirely sure what may have happened in this case. If you’d like to contact us directly with a few more details, we’d be happy to take another look.

For clarity, we do purchase a large number of motorcycles every week, including many that are non-runners or for spares and repair. However, as we offer nationwide collection, there are occasions where the value of a particular bike and the distance involved can make collection uneconomical.

If you’d like to get back in touch with some more details, we’d be happy to review it.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Motor trade team.

From the outset, I was completely transparent about the condition of my Zontes GT125. I explained that there was an electrical issue and that the bike was below average condition. Based on that information, I received three separate phone calls to discuss and confirm the valuation. We eventually agreed on a collection price of £550.

After the price was agreed, I received yet another call to arrange collection. When the driver finally arrived to pick up the bike, he briefly looked it over and then reduced the agreed price by £150 on the spot, offering just £400 to take it away.

There was no new information given to them at collection that they weren’t already aware of. The condition and electrical problem had been clearly explained beforehand. Renegotiating the price at the point of collection felt unprofessional and unfair.

I declined the revised offer. Overall, this was a very poor experience and not the level of service I expected. I would not recommend based on my experience.

26 February 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your feedback.

All valuations are based on the description provided to us beforehand, as we aren’t able to physically inspect the bike until collection. Our driver then carries out a brief check to ensure everything matches what was discussed.

Where there are differences in overall condition or faults compared to what was originally described, the price can sometimes need to be adjusted. There is never any obligation to accept a revised offer, and we completely respect your decision not to proceed.

We always aim to make the process straightforward and transparent, and we appreciate you sharing your experience.

Kind regards,
Motor Trade Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look