Motolegends Reviews 

7,040
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and attentive service, ensuring a personalized experience. People appreciate the wide selection of quality products, with many highlighting the excellent fit and robust construction of items. The overall service is frequently described as faultless, with consumers noting the efficiency and ease of their interactions. Many customers consistently receive their orders quickly, with efficient delivery services often arriving within days. People also appreciate the meticulous care in packaging, with items arriving well-protected and thoughtfully presented. Furthermore, the welcoming atmosphere, sometimes including offers of coffee and biscuits, enhances the pleasant shopping experience.

What people talk about most

Product

Reviewers consistently express satisfaction with the products, often highlighting the quality and fit of... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, faultless, and... See more

Staff

Customers had positive experiences with staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality products and brands... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Believe the reviews. I had a personalised helmet fitting which needed an individual appointment but I came away with something that I can be confident is exactly the right size and cost no more than f... See more

Rated 5 out of 5 stars

My visit to Motolegends was very worthwhile. They confirmed my size and correct fitting of armour in a lovely pair of Rokker Legend jeans and fitted the armour in a new Klim Marrakesh jacket. The staf... See more

Rated 5 out of 5 stars

Motolegends are my go to for new motorbike gear. There customer service is second to none and I have never had a bad experience with them. Latest purchase of some Falco Ranger boots was seamless and t... See more

Rated 5 out of 5 stars

Bought a replacement pair of Richa Squadron gloves to replace my existing pair. As always, the service from Motolegends was faultless. They arrived on the promised date , no problem. It’s always a p... See more


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop

Information provided by various external sources

We're different to other sellers of protective wear. We're not interested in the run-of-the-mill, and we don't set out to do cheap. We sell only the best gear: the most technical, the most protective, the most stylish, and the most comfortable. We're never swayed by what the manufacturers tell us sells best; we're motivated only by finding what's new, what's different, and what works. Our typical customer has probably grown out of sports bikes, and today rides something sit-up: a naked bike, a cruiser, a sports-tourer, an adventure bike, a retro-styled machine, or perhaps even a genuine classic. He is older than the average biker. He likes to make a statement, both in what he rides, and in what he wears. We are also, we’d like to think, a notch or two above your average dealer when it comes to ladies’ wear. And that may have something to do with the fact that we are owned and run by a woman: Sara Linney. We’ve put together a terrific collection for female riders and pillions. Take a look at the site, or come and visit our amazing shop in Guildford. You won’t be disappointed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,040)

631 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order with Confidence

Nice mail order motorcycle apparel company to deal with. Straightforward and easy to use website for browsing products and ordering. Purchased a few items off them over the years and they will happily and promptly answer any queries you may have. Just purchased a pair of Held Ventuma shorty boots and am very happy with them.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality gloves

Great quality gloves, delivered in a couple of days from ordering. I was kept up to date at every step from order confirmation to delivery tracking. Items arrived in top quality packaging which is always a nice touch.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Attended again for the great quality…

Attended again for the great quality equipment but above all the service. Had an air vest fitted, staff were fantastic and even took care of downloading app to my phone. Not a better shop anywhere in UK.
Well down you guys.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Really great service, summer gloves

Really great service. I was after a new pair of summer gloves, I am not sure why as it hasn't stopped raining since. They were able to show me several different pairs which matched what I was after. They obviously knew the products they were selling and were able to talk about the plus and minuses of the different ones. I also enquired about some summer trousers for a future purchase. Again the variety and quality of the products together with their knowledge of them was very impressive.
They also make great coffee.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

I have bought a great deal of motorcycling gear from Motolegends over the years and the service and personal attention has always been excellent. My latest purchase of some Halvarsson Rogen jeans was no exception. They needed to be shortened for me and were carefully measured, sent off to the tailor and returned to me by post less than a week later. The alteration was done at no charge to me. Outstanding!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Great honest opinions

The coffee arrived in short time after I was welcomed in, and that's where the 1st class service begins.
No waiting required when I arrived, with a few people receiving welcomed attention as I entered the showroom; it all felt very attentive and active as opposed meandering around some other reseller looking for someone to help.
Then he appeared, "my own personnel assistent".... the man with the cap!
Fabulous knowledge, large selection offered, pros and cons but he didn't accept that he knew it all, choosing to ask collegues for further advice/confirmation when necessary.
I walked out knowing I had got what I went in for, even though I really didn't have any idea at the time.
Can't fault the service or advice which is given free, yes you're likely to buy something but no pressure was made to do so.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought a pair of Stylmartin Air boots…

I bought a pair of Stylmartin Air boots , was torn between the Klim Air boots too but after trying on both pairs & walking @ the shop I purchased the Stylmartins , the stall were very good never felt rushed or pressured
Would highly recommend Motolegends

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Back up

Went there for a tech back up on coms system no issues got straight on it ,sorted, just what you want.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

First class as ever

First class as ever.
After purchase I realised I had picked the wrong size jacket so I took it back and they exchanged it- no problem at all.
What is really great about ML is the depth of stock cover so no waiting for things to arrive.
Five stars.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

A personal shopping experience, good advice

I’m a repeat customer and again award 5star. Do go to motolegends if you enjoy a personal shopping experience with knowledgeable staff . They have a great amount of stock and variety, are able to ensure a great fit & offer great advice.
I did have an issue with my jacket zip after one wear and contacted them - they were so helpful, put another by on stock for me as I’m a petite size and when I went in swapped with no quibbles.
We always shop there for me as I’m small and finding a good fit is a challenge.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very knowledgeable and helpful, not pushy at all.
The best bike shop I’ve been to, couldn’t recommend highly enough

5 June 2026
Unprompted review
Rated 5 out of 5 stars

No nonsense, just friendly and excellent advice

Dropped in unannounced. A very friendly welcome from a young lady, a coffee whilst I waited: it got off to a good start. The subsequent explanations of the gentleman serving me were more than helpful.
Overall, I was more than satisfied with both the welcome and the service, which were friendly and warm at all times.
Cheers from Germoney, Stefan

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, again!

Second time I have visited Motolegends and second time the service has been excellent! I got everything I needed, received great advice and suggestions, was not rushed or pressured into buying things I didn’t need and am now fully prepped for the European tour later this year. I wish more stores did this!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Chris - Superb quality of service!

Completed on behalf of Melvyn Hillstead
I wanted to purchase a brand new pair of riding jeans. Without an appointment I arrived at your shop, a young lady answered the door and I said i'd like to buy a pair of jeans. She showed me into the entrance to which i was greeted by Chris (chap in the hat), I said I'd like to buy a pair of jeans, waterproof ones if possible, Chris replied "Best of luck with that". He immediately spotted that I was wearing my mesh Klim suit trousers and Chris asked why did I want jeans as my mesh trousers would be cooler in the summer. I said I wanted jeans for the 'look' and before I knew it Chris had already sized me up, gone and got a pair of Rokker jeans and said 'They're the jeans you want!' They were one size too big and before my complimentary glass of water arrived I was standing in the changing room with the correct size jeans on, discussing what quality of knee and hip armour I needed. Having tried on the jeans, I then wanted a pair of brown boots of which Chris pointed me in the direction of a pair of Daytona AC Classic GTX. Bearing in mind my boots size 13 I did not expect Motolegends to have my size in stock, which I was proved wrong! Within minutes, I was sitting on the bike in the showroom complete with jeans and boots.
Having arrived by bike I had no room for the boots so I purchased the jeans and boots and Chris kindly arranged for the boots to be delivered to my home address the next day.
The shop on this visit was fairly busy, but Chris gave me ample time to feel like he was only serving me but in reality he was serving 2 other customers and directing his staff. Even stopping to have a selfie done with me!
All of the above is why I use this particular store.
My tip - turn up with a product in mind as this is not a browsing shop and they do price match. But the service you get at this shop is worth paying a little bit extra for!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Visited Motolegends to buy gloves for…

Visited Motolegends to buy gloves for myself but my wife also looked at the jeans and ended up purchasing a pair. Customer service is excellent, was greeted at door before we even buzzed, offered coffee but just had a water as it was a hot day out on our bikes. Both people who served us knew their stuff and were both friendly and professional. I would highly recommend this shop.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company to do business with

I've been dealing with Motorlegends for a few years now and bought several things from them. I follow them on YouTube and take their views on motorcycle apparel very seriously as I truly believe they are passionate about what they do and honest in the way they do it!
I've ALWAYS had great service from them and genuinely feel that I matter to them as a customer (which seems to be a rare thing these days!)
The range of gear they sell and stock is very impressive and I reckon if they sell it it's a pretty safe bet it's good gear. Whenever I need any gear I always try to buy from these guys as I know I'm going to get great service and usually next day delivery (if it's in stock)
Keep up the good work guys 👍🏻

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Rukka mesh trousers

I bought some Rukka mesh trousers from Motolegends. They are always my go to supplier for my bike equipment.Firstly they price match so they are always competitive and secondly and most importantly the service you receive is second to none. All the staff I have dealt with are extremely knowledgeable and impartial. There are no pushy sales and your needs as a biker are always paramount.
I also love the online reviews by Chris.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Shopping with Motolegends for…

I've been shopping with Motolegends for many years now - online and in person at the shop in Guildford - and I can say without hesitation that this is the best motorcycling accessories shop in the UK. The descriptions online of products are detailed and honest, the pricing is impressive and realistic, and the service is second to none. I've recently treated myself in the Sale to some thermal merino base layers for the cooler weather, and also bought an excellent Rheon back protector for my fantastic Klim Marrakesh jacket (from Motolegends last year). My partner buys all his gear from Motolegends and so does my brother: we are loyal customers who return again and again because we have great confidence in the quality of the gear we buy, and we have always received outstanding service from the team.

1 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look