Everyone at the front desk has always been friendly when I've checked in. The rooms haven't always been the cleanest and sometimes things didn't work (the bathroom light/fan) or were missing (shower... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I stayed several times at 775 N. Mathilda Ave, Sunnyvale and is my favorite because is: Clean, feel safe because of other people that were staying here, good price, staff treat me nice. The only diff... See more
Company replied
The room and beds were very comfortable, although there was some plumbing noise. Breakfast was adequate: muffins, waffles, yogurt, boiled eggs... Nothing special or exciting. The staff was very friend... See more
Company replied
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the win... See more
Company replied
Company details
Information provided by various external sources
Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.
Contact info
United States
- www.motel6.com
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very nice room and great location at…
Very nice room and great location at Gold Beach, Oregon. I made a Facebook video of my visit.
18 July 2026
Unprompted review
Reply from Motel 6
Hi Andrew, thank you for your wonderful review! We're delighted to hear that you enjoyed your room and our great location in Gold Beach, Oregon. It's especially exciting to know that you shared your experience through a Facebook video—we truly appreciate your support! We look forward to welcoming you back for another memorable stay soon.~UC
It has its ups and downs!
Did not like the amount of guest that smoke and drink Infront of doors and hallways. No staff at night which lets people do whatever they want overnight. Doesn't feel as safe as it once did before. Price is fair and the motel staff and manager is great at this location. They are very kind and try to work with you as much as they can.
31 July 2026
Unprompted review
Reply from Motel 6
Hi Daniel, thank you for sharing your honest feedback. We're pleased to hear that you found our staff and manager helpful, but we're sorry to learn about your concerns regarding guest behavior and your sense of safety. We'd like to look into this further. Kindly share your Motel 6 Booking ID, along with your contact number and email address, so our dedicated team can investigate and assist you. ~UC
Reply from Motel 6
Hi Jane! We're sorry to hear about your experience. We understand how concerning it must have been to encounter this during your stay. Kindly share your booking ID along with your registered contact number or email ID with us so we can review the matter with the concerned team and assist you further. ~RN
Zero human interaction,
Zero human interaction, near Buffalo Airport. Oct 2025.
There was a dude on a computer screen from lord knows where doing check in..
Pathetic if this is the future.
Never stay there, or any Motel 6 since
3 October 2025
Unprompted review
Reply from Motel 6
Hi Charles, we're sorry to hear that your experience did not meet your expectations. We were unable to locate your reservation with the information currently available. Kindly share your Motel 6 Booking ID so our dedicated team can investigate your concerns and assist you further. ~UC
This location always goes above and…
This location always goes above and beyond to get us checked in with no hassles what so ever fi ve stars always
15 October 2025
Unprompted review
Reply from Motel 6
Hi, thank you for your wonderful feedback! We're delighted to hear that our team consistently makes your check-in experience smooth and hassle-free. Your five-star rating and kind words mean a lot to us. We look forward to welcoming you back again soon! ⭐😊 ~RN
Reply from Motel 6
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
Professional and friendly staff
Professional and friendly staff. Facilities outstanding.
9 June 2026
Unprompted review
Reply from Motel 6
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
Great hotel very clean and great staff…
Great hotel very clean and great staff overall we had a great stay and will cone back
3 August 2026
Unprompted review
Reply from Motel 6
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
Seems like to many places are needing…
Seems like to many places are needing rehab lately ac doesnt work or shower or even better the what eas cheaper rooms now don't come with a microwave an fridge that's an up charge now must be that way with a working TV as well or 1 that has more then the basic channels
10 July 2026
Unprompted review
Reply from Motel 6
Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest. ~AA
Not a good experience...
The motel6 stay in Hattiesburg Mississippi was a terrible experience. Somewhere along the way - there's no accountability from the chain to the property owners for quality of basic sanitation in a room and environment of the motel. I think the owners just don't care.
Here's my review that I gave on Google:
"I really, and unfortunately, feel like this place should be bulldozed. There were grease marks staining the door and wall from where a dog likely stayed for years. Tub had mud in it, and the floor in front of the toilet doesn't look like it's been mopped in the last month. Broken lamp shade... Then there's what looks like a snot-rocket on the wall...
I no longer am enamored with the budget Motel6 chain."
8 June 2026
Unprompted review
Reply from Motel 6
Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest. ~AA
I stayed at motel 6 in Clarkston quite…
I stayed at motel 6 in Clarkston quite a bit for the last 30 years. A while back I stayed there in Clarkston everything was fine and went to school can the next day I called to stay there again and when I got there the lady was not friendly in the morning and I had already made reservations like usual and this lady said I had to pay a pet deposit on my handicapped dog and they did not have a room that was handicap that would accommodate a dog so I have not been back there since they decide charging activated description haircut taste it all night hair in my nose if you went under the cover this morning
17 January 2026
Unprompted review
Reply from Motel 6
Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest. ~AA
The staff was helpful
The staff was helpful. The owner had construction starting at 6:30 AM! I will never stay at Motel 6 again
4 August 2025
Unprompted review
Reply from Motel 6
Hi, That doesn't sound right. We will fix it in the best possible way. Request you to please share your booking id/ contact details so that we can look into the matter. ~AA
Reply from Motel 6
Hi Jessica, thank you for your kind words! We're delighted to know that everyone made you feel welcome and well taken care of. Your appreciation means a lot to us, and we look forward to hosting you again soon! 😊 ~RN
Reply from Motel 6
Hi Saku, thank you for your kind words! We’re delighted to know you had a great experience with our service. Your support means a lot to us, and we look forward to hosting you again soon. 😊 ~RN
Very clean and a nice place to stay.
31 July 2026
Unprompted review
Reply from Motel 6
Hi Larry, thank you for your kind words! We're delighted to hear that you found the property clean and enjoyed your stay. We truly appreciate your feedback and look forward to welcoming you again soon! 😊 ~RN
The staff is always welcoming
The staff is always welcoming! The rooms and entire facility is spotless inside and out.
26 June 2026
Unprompted review
Reply from Motel 6
Hi Nancy, thank you for your wonderful feedback! We're delighted to know that our welcoming staff and spotless rooms made your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay soon! 😊 ~RN
Best Motel 6 super clean and very well…
Best Motel 6 super clean and very well renovated
Staff was excellent very convinces lots of option for dine in
Overall great Experian
30 June 2026
Unprompted review
Reply from Motel 6
Hi Amanda, thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and appreciated our clean, well-renovated property, excellent staff, and the convenient dining options nearby. Your kind words are truly encouraging and motivate our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another great experience soon!~UC
Reply from Motel 6
Hi Uriel, thank you for your wonderful feedback! We're delighted to know you enjoyed the location and had a great experience with our staff. We look forward to welcoming you again soon! 😊~RN
Reply from Motel 6
Hi, thank you for sharing your positive feedback! We're glad to know you found the property clean and good. We truly appreciate your kind words and look forward to hosting you again. 😊~RN
Maintenance guy it’s rude and…
Maintenance guy it’s rude and disrespectful and make people feel uncomfortable !
27 July 2026
Unprompted review
Reply from Motel 6
Hi Luis, we're sorry to hear about your experience. We understand how important it is for every interaction to be respectful and professional. Your feedback regarding the maintenance staff has been noted. Kindly share your reservation details so we can have the concerned team review the matter and address your concerns appropriately. Thank you for bringing this to our attention. ~Arsh
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