Motel One Reviews 

255
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I can only speak to my own experience, which was with the Berlin and Köln locations in Germany, both were great value for money and a solid stay overall. Special mention to the Köln location though,... See more

Rated 3 out of 5 stars

Stayed at Newcastle motel one, location wise it’s fantastic, staff on arrival were great, rooms a bit shoddy compared to the beautiful reception area which is very swanky! Room was clean although Carp... See more

Rated 1 out of 5 stars

Turned up to find they don't even have a car park, let alone parking outside the room as is the case with every other motel we've stayed in. Reception staff directed us to a car park down the road... See more

Rated 2 out of 5 stars

Stayed at the Edinburgh Princes location, Great location except in the room I found a ladies bra behind a chair! Explained this to the front desk, received an apology from the receptionist, expecte... See more

Company details

  1. Hotel
  2. Boutique Hotel

Information provided by various external sources

Motel One, günstige Design Hotels in vielen Städten wie München, Berlin, Hamburg, Köln, Frankfurt und vielen weiteren Standorten. Motel One Hotels Ihre preiswerten Design Hotels. Buchen Sie online oder telefonisch, Motel One Hotels


Contact info

2.9

Average

TrustScore 3 out of 5

255 reviews

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2.9

All reviews

(255)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Newcastle is really excellent!

I only ever seem to put poor reviews on TP and I wanted to change that. Motel One in Newcastle has been newly designed and I wanted to say a huge thank you to the wonderful staff for our night away last night. Love the design and love the incredibly helpful staff.... it couldn’t have been better for the price. I’m going to try Manchester next!

1 February 2020
Unprompted review
Rated 1 out of 5 stars

Motel One in Saarbrücken

Motel One in Saarbrücken. The hotel had very small rooms and limited equiped - no kettle or tooth mug.

At the bill the room was clearly specified with breakfast included in the price for the room: breakfast 23 Euro for 2 persons and room price 66 Euro. Even though we were charged another 23 Euro for breakfast!!
The employee, who was very unkind, would not accept that the breakfast was included in the price as specified at the bill!

We will never stay at Mobil One again....

23 July 2019
Unprompted review
Rated 5 out of 5 stars

High end Hotel Aesthetics - Bargain prices

High end Hotel Aesthetics and facilities at cheap motel prices if you like a bargain with a touch of luxury then you need to check out this chain of hotels. The compact motel size rooms save you money but the beautiful reception, bar, lounge and eating areas provide the comfort and atmosphere of a top end Hotel.
In addition the staff could not be more helpful friendly and accommodating.

I can not recommend this chain of hotels highly enough. You really must give them a try on your next trip.

6 March 2019
Unprompted review
Rated 4 out of 5 stars

Very nice place

Nice atmosphere and great interior in the lobby/bar area. On top of that, we experienced a top quality service, with very service minded employees 👏🏼
Nice location next to a U-Bahn, and without any noise from the relative big street below.
I recommend this place! 😊

23 February 2019
Unprompted review
Rated 4 out of 5 stars

I stopped at the Edinburgh Motel One

I stopped at the Edinburgh Motel One. It was right opposite the xmas martkets ans next to the dungeons. Great location. Not far from the tram. The hotel was clean. Breakfast was poor in comparison to most hotels. Limited selection for vegetarians. The plug sockets in the room where in the most random locations which made it difficult to even make a tea or charge my phone. Toilet was nice and clean. No iron in the room. Overall it was pleasant and the bed was nice.

21 December 2018
Unprompted review
Rated 2 out of 5 stars

Bra in the room!

Stayed at the Edinburgh Princes location,
Great location except in the room I found a ladies bra behind a chair!
Explained this to the front desk, received an apology from the receptionist, expected at least something more for the fact they clearly hadn't cleaned the room correctly
Overall quiet hotel but doubt I would stay again due to this

13 December 2018
Unprompted review
Rated 5 out of 5 stars

Motel One Manchester

Motel One Manchester, Royal Exchange, Superb Budget Hotel. In a terrific location, very helpful and friendly staff. Consistent excellence from the housekeeping team.

The decor and atmosphere are just perfect

1 December 2018
Unprompted review
Rated 2 out of 5 stars

Very noisy room

Very noisy room. Noise coming from somewhere in the Motel One Edinburgh. The guy on night reception wanted to offer me another room, but the place was fully booked. He said it was too loud and went to investigate. Still unacceptably loud 2 hours later.

When I arrived I asked for a quiet room and got a noisy one.. even a hostel is much quieter. My experience not good. Rest was great, but sleep is number one reason why I book into a hotel motel.

The motel is great otherwise, friendly staff, clean room, ideal location.

8 July 2018
Unprompted review
Rated 5 out of 5 stars

Stayed at Motel One for 2 nights last…

Stayed at Motel One for 2 nights last weekend.
- Super easy booking, ring direct and all sorted within 3 minutes.
- Location is central with a car park next door, take your ticket into Motel One and they will scan it for 15% off, we payed £22 for two nights.
- Beautiful decor in the reception/bar area.
- Staff were all helpful and friendly and dealt with any queries straight way.
- We stayed in a wheel-chair access room on the 4th floor which was spacious, clean and modern with great lighting (perfect for makeup).
- TV with freeview channels, TV/coffee facilities/hairdryer (massively impressed with the quality)/choice of pillows/plenty of plug sockets
- Great value for money which was the main reason we booked and glad we did so
- Only negative was the free wifi seems to be a foreign ip address so we could not stream programmes from itv/channel 4 etc.

17 April 2018
Unprompted review
Rated 2 out of 5 stars

Clean Motel with problems in Underground room

I can't recomend the underground rooms at floor -1 at Motel One Frankfurt
Nice clean rooms, but unfortunatly room heating was not working during my stay. I had 15'C room temperature (room 021). Used the hair dryer for ½ hour to heat up room.
Cleaning ladies knocking doors before 09:00 am is also too early.

9 December 2013
Unprompted review
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