Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
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1-star

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5.0

All reviews

(541)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My overall experience

The communication on the phone with both admin and the surveyor was excellent. The company was able to carry out my land survey very quickly and efficiently ready for probate at a very reasonable price .I would certainly recommend them.

11 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Hi Lyn, thanks for your review, glad we could help, should you have any further queries please do not hesiate to contact us, best wishes, Paul

Rated 5 out of 5 stars

Very professional service

Very professional service. Prompt response to enquiries and to appoinment - I'll be recommending them!

18 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, much appreciated :-) Any questions please let us know, best wisehes, Paul

Rated 5 out of 5 stars

Excellent service

Morgan Sloane responded quickly and provided an excellent service with great communication throughout. Highly recommended.

8 January 2024
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Reply from Morgan Sloane Chartered Surveyors

thanks Martin for the feedback, if you have any queries please do not hesitate to contact us, best wishes, Paul

Rated 5 out of 5 stars

Excellent service and actual survey…

Excellent service and actual survey itself too. Customer service team were polite and prompt in responding and getting the survey booked in.
Survey highly detailed report and thorough with recommendations and easy to understand ratings for any issues. With previous surveys I have had with other companies, it has been obvious the report is copy and pasted and not personalized however this one is highly specific and you can tell individualised and not just a template. Would highly recommend.

15 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feeback Oliver, if you have any questons please do not hesitate to contact us, best wishes, Paul

Rated 5 out of 5 stars

Pavlos was extremely friendly and…

Pavlos was extremely friendly and professional and couldn't have done any more to help. In addition to Pavlos' great service I've found the office team to be extremely helpful, prompt and friendly when replying to my main queries.

Would absolutely use again and would recommend.

8 January 2024
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback Ben, I will be sure to pass this on to Pavlos and the office team. Do let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Smooth fast service

cheaper than alternatives

21 December 2023
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Reply from Morgan Sloane Chartered Surveyors

thanks for your feedback, let me know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Excellent company, very helpful.

Excellent, helpful service, both from the admin team who dealt with my calls and from Pavlos, who came to inspect the property for a probate valuation.

15 December 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your kind words, I will be sure to pass them on to Pavlos, best wishes, Paul

Rated 5 out of 5 stars

Great customer service

Great customer service. Very quick responses and got booked in quickly. 100% recommend

6 December 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your Kind words, glad we could help - do let me know if there is anything else we can help with, best wishes, Paul

Rated 5 out of 5 stars

Very quick service

Very quick service. Report answered all the questions asked.

22 November 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback Catherine, do let me know if yoiu have any queries, best wishes, Paul

Rated 5 out of 5 stars

Very good service by the whole team.

Very good service by the whole team.
The signing up and id process was very fast and efficient, especially for overseas clients.
The information requested was provided very quickly and was very detailed.
Would highly recommend.

9 November 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks Richard, appreicate your feedback and glad we could help, do let us know if you need anything further, best wishes, Paul

Rated 5 out of 5 stars
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Becky, if you have any other queries please do not hesiate to reach out. Best wishes, Paul

Rated 5 out of 5 stars

Morgan Sloane Chartered Surveyors - 100%

Quick service and clear communication.
Surveyor is engaging, helpful & knowledgeable

31 October 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Professional and Efficient

Dealing with Morgan Sloane was very efficient and professional from the outset. From the initial phone call and dealing with the admin team to arrange the survey right through to the survey itself and delivery of the valuation report everything was completed on time, with great courtesy and professionalism . I would not hesitate to recommend Morgan Sloane.

9 October 2023
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great review Roy, glad we could help you out, do let me knmow if there is anything else you need, best wishes, Paul

Rated 5 out of 5 stars

We cannot fault any part of the service…

We cannot fault any part of the service provided by Morgan Sloane. From my initial enquiry through to surveyor itself, the team were very helpful and provided a comprehensive and competitive quotation.
Stephen was very informative and made sure we fully understood the process. We will definitely use their services for any future needs and recommend to family and friends.

12 October 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your great feedback Kirsty, I will be sure to pass your comments on to Stephen too. Let mek now if you need anythign else, best wishes, Paul

Rated 5 out of 5 stars

Excellent Service

Excellent service, really helpful from start to finish and very thorough report.

7 September 2023
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Ruth, let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Really quick and easy way to deal with…

Really quick and easy way to deal with Morgan Sloane Chartered Surveyors.

4 September 2023
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, do let us know if you need any further assistance, best wishes, Paul

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