Morgan Clark Loss Assessors Reviews 

After experiencing a house fire that turned my world upside down.
Thank goodness for Morgan Clark. They took all the stress and emotional worry of dealing with multiple companies that attended the fire. I could not have been able to get the result without their intervention.

Very professional and to the point. No pandering or false promising. Would definitely use again

Where do we start? While on holiday in January 2025 we got a call from our friend who was looking after our home, that our house had been devastated by a burst pipe in the loft, the water had been running for several days emptying a very large water tank that was continuously filling and emptying, destroying ceilings floors etc, after contacting our home insurance company they brushed it off , not understanding the full extent of the damage to our home.
Enter Morgan Clark, and the man who has been a total godsend to us, Martin Chapman, he has been there for us throughout this truly heartbreaking experience. He and his team have helped us in so many ways over the past year it’s really difficult to explain in a few sentence. We couldn’t move back into our home when we returned from our holiday and they found us temporary accommodation in the form of premier inns through relocate, until we found a temporary house to rent, our dog is in kennels and has been since December 30th 2024, and he is still there, thanks to Martin these costs have been met by our insurance company. The house was cleared by a restorative company, who took care of anything that could be salvaged.Martin has kept us informed throughout our ordeal, meeting us at the property several times to keep us updated on what was happening.
After surveyors reports etc, the estimated cost to put the house back to its original condition would cost in excess of the value of the house, Martin negotiated with the insurance and secured us a nice cash settlement for the property and loss of contents, which we accepted and has allowed us to purchase a nice little bungalow which we will be moving into in the not too distant future. Thanks Morgan Clark, and we really cannot thank Martin enough for his care, compassion and kindness that he has shown us throughout the worst year we have endured.

Previous loss adjusters had tried to get me to settle for a quick cash settlement to receive their cut fast, not caring about following results.
Not so with Pino at Morgan & Clarke. From the start it was clear that they were genuinely looking out for my best interest and making dealing with the insurance company as smooth and easy as possible. I was kept informed at every stage of the claims process and I know without their expertise I would have struggled and possibly even lost my case .
Will highly recommend the whole team at Morgan & Clarke to anyone unfortunate enough to have to deal with a insurance company.
Thank you so much.

I don't think it's possible for a layman to resolve a major insurance claim without the help of a loss assessor.

In our case our insurer's loss adjuster tried to railroad us into still living in our property whilst they rebuilt it around us - we turned to Martin Chapman @ Morgan Clark and from then on we had someone who knew how the claims system works on our side making sure our interests were represented fairly.

Once we engaged Morgan Clarke they handled all the correspondence, meetings, surveys etc that were required to arrive at a schedule of works to repair our property, resolving all the issues that surfaced on the way (ie:asbestos in the render!?).

Our claim was large so Morgan Clarke's fee wasn't insignificant but my wife and I felt this was good value to actually resolve the matter so successfully.

I heartily recommend Martin, Faye and the rest of the Morgan Clarke team.

I had a fire at a property i own some distance from my home.
At the time i was caring for my elderly unwell mother.
The company i needed to assist was definitely Morgan Clarke.
Initially Robert Godlonton introduced himself with details from the fire brigade i could access to know more about the extent of damage, he also kindly took some pictures and sent to me after i checked out companies house and MorganClarks head office to reassure such a kind man was not bogus, I looked at their website to read all about the services Morgan Clark offer.
I am so glad I went ahead and instructed them to represent my best interests as loss assessors, to work in conjunction with my insurance company’s loss adjustor.
Every concern or question I had, and ensuring the smooth flow of the process, from securing my claim to settlement were dealt with promptly and with understanding.
Martin Chapman and Faye Milligan went above and beyond my best expectations, I was kept very well informed at every stage and my property secured, a very helpful and well regarded Chartered Surveyor assessed the damage from top to bottom.
Everything went like clockwork, they really are worth their fees, and I am very pleased with my settlement.
I would turn straight to Morgan Clark if the need arose again, and highly recommend their services, if you ever find yourself in the position of needing to claim on your insurance.

Absolutely fantastic service from day 1.
Nathan at the beginning helped advise me due to a house fire at the very beginning and his service was excellent.
Then Martin Chapman took over yet again first class service and never let me down always kept me informed about everything.
Huge thank you to all involved

Excellent service from Morgan & Clarke, we highly recommend anyone to use these guys if needed.
These insurance companies are animals so if you need help contact Morgan Clarke

Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism.

We are so so grateful to Morgan Clark You are a star

They took the administrative burden off us as much as possible during a very stressful period after flooding of our house. They maximised our claims and helped us navigate the insurance system when we wanted to get additional work done on our house in addition to the insurance covered work.

I would say they are an absolute must have in any major insurance situation - Paul from Morgan Clark who dealt with our case gave us a sense of reassurance throughout and kept on to the insurers to make sure work got done and did all the coordination work. Highly recommend!

Very helpful , very polite, great communication
Dealt with my claim from start to finish
No stress
Definitely recommend
If I have an issue in the future
I know where to come
Thanks a lot

Really don't know what,we would have done without them they took the stress,from everything to do with insurance claim all our questions were sorted,whether large small silly or important paul was a lovely person to work with couldn't wish for anyone better

Couldn't thank Gareth enough for all the advice given regarding my claim. Excellent work ethic and strategic advice.

I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there, ready to assist and keeping me updated. His support made everything so much easier. I would definitely recommend Morgan Clark to anyone needing help with their claims.

2 years ago I had a house fire just before Christmas of which I got out in just my night wear. I lost everything I owned. And didn't know were to start. A representative from Morgan Clark made contact with me. And throughout my claim they were my guardian angels I couldn't have done it without David and Natalie. Who were there whenever i contacted
them. They got me all what I was entitled to and more. Once again thank you to everyone at Morgan and clark .

Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very happy with the settlement that got for me.

The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month process they were helpful with great communication, without them we wouldn't have known where to start so we would recommend them to anyone.

I was absolutely devastated to see my house destroyed due to a burst water pipe and was struggling to get a meaningful response from insurance company. That's when my friend recommended contacting Morgan & Clark loss assessor.
Morgan & Clark were quick in responding, and explained how they work, fees etc. I requested Mr Paul Taylor's services based on my friend's recommendation.

Mr Paul Taylor was extremely professional. He looked after my interest and ensured that I got a fair deal. He took the stress out of navigating an unfamiliar system on my own. Without his support, I don't think I would have been able to carry on with my job alongside managing the home repairs.
I cannot thank Mr Taylor enough for his support throughout the process. He helped me in every possible way with utmost empathy, patience, explaining every step needed to rebuilt our home.

Thank you to Mr Taylor & Morgan & Clark. Your assistance has been invaluable and I could not be more satisfied with your work and would definitely recommend your services.

Last November we had a house fire, in the loft, while we were home. It was devastating. The next morning, we went to view the house, the damage, clear up the debris from the street and were approached by a representative of Morgan and Clarke and honestly, we had never heard of a loss assessor and thought it was dodgy and a scam. But the guy was lovely and left us to it. We were then approached by more loss assessor companies so did some research and decided to go with Morgan and Clarke because they are FCA approved and felt like a sensible option.

I would say me and my husband are capable people, we do a lot of renovation but the aftermath of the house fire felt too big. Admin-wise and build-wise. It was really helpful to have a team on your side who knows exactly what to expect from the insurers and how to navigate the world of loss adjusters.

I cannot begin to express my gratitude to Martin, Sarah and their entire team for helping us through this last year. We bought our house and used a mortgage broker - part of our mortgage condition was house insurance which the broker set up for us. Turned out we were under insurered - absolute nightmare.

Morgan and Clarke handled everything, resolved every issue, chased the insurers and their loss adjusters when they were dragging their feet, challenging the ridiculous requests of the loss adjuster and supported us throughout.

I simply cannot praise the team enough, I cannot express every tiny thing they did to provide us with reassurance but we would not have gotten through this last year nearly as well if we didn't hire Morgan and Clarke to help us.

Brilliant service would highly recommend.