More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(780)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arisha is so supportive and…

Arisha is so supportive and professional. Have been with the company since summer and it’s been of great benefit to my limited company. Thanks for all your hard work

28 December 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave such a kind review.

We are really pleased to hear that you have found working with Arisha both supportive and professional, and that our services have been of real benefit to your limited company since joining us. Your feedback means a great deal to both Arisha and the wider team, and it is always rewarding to know our hard work is making a positive difference.

Rated 5 out of 5 stars

Working with my accountant has been a…

Working with my accountant has been a great experience. They’re always on top of everything, incredibly responsive, and genuinely helpful. Every time I needed support or clarification, they were there right away with clear answers and proactive solutions.
Truly reliable and easy to work with. Highly recommended.

23 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for taking the time to leave such a positive review.

We’re really pleased to hear that you’ve had a great experience and that our responsiveness and proactive support have made a difference for you. Providing clear guidance and being readily available when you need us is exactly what we aim for.

We truly appreciate the recommendation and look forward to continuing to support you and your business going forward.

Rated 5 out of 5 stars

I have been using More Than Accounts…

I have been using More Than Accounts for 7years. Always excellent customer service. Atif this year was quick to respond and file my return quickly and efficiently. Great communication throughout.

23 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you very much for your continued trust over the past 7 years Kelly.

We’re delighted to hear that you’ve consistently received excellent customer service and that Atif was able to support you so efficiently this year. Quick turnaround times and clear communication are really important to us, so it’s great to know that this came through in your experience.

We truly appreciate your loyalty and look forward to supporting you for many years to come.

Rated 5 out of 5 stars

The speed and quality of responses from…

The speed and quality of responses from the people at MTA is second to none.
I have always received prompt, courteous and polite replies to my questions.
I have been with MTA for two years and would still be, had it not been for my my retirement.

18 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for taking the time to share such thoughtful feedback.

We’re really pleased to hear that the speed and quality of our responses have stood out to you, and that our team has consistently been prompt, courteous, and polite. It means a lot to us that you chose to work with MTA for two years and would have continued if not for your retirement.

We wish you all the very best in your retirement and thank you again for trusting us during your time with us.

Rated 5 out of 5 stars

Harsat is the accountant who is in…

Harsat is the accountant who is in charge of my account. He delivers high standard services with profession knowledge and always response swiftly.

18 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for your kind review.

We’re delighted to hear such positive feedback about Hasrat. Delivering a high standard of service, backed by strong professional knowledge and swift responses, is exactly what we aim for, so it’s great to know this has been your experience.

We really appreciate you taking the time to share this and look forward to continuing to support you.

Rated 5 out of 5 stars

They are amazing accountants in the…

They are amazing accountants in the company. They deserve 5-stars

17 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for the 5 star review.

We really appreciate your kind words and are delighted to hear you’ve had such a positive experience with our team. Your support means a lot to us.

Rated 5 out of 5 stars

These Guys are absolutely brilliant…

These Guys are absolutely brilliant don’t hesitate in appointing this firm

16 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for such a fantastic review.

We’re really pleased to hear you’ve had such a positive experience and truly appreciate your recommendation. Your confidence in our team means a great deal to us.

Rated 5 out of 5 stars

Been super helpful and very quick to…

Been super helpful and very quick to respond to anything I’ve needed.

16 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for your lovely feedback.

We’re glad to hear you’ve found the team helpful and quick to respond whenever you’ve needed support. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Always so helpful

Always so helpful, supportive and efficient. I was a newbie to this as this is my first business, but I have been supported to well and never made to feel silly for asking the questions I have.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick communication, friendly attitude, great problem solving skills.

12 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for sharing your experience.

We’re really pleased to hear that you’ve felt supported, especially as a first time business owner. Helping clients feel confident, informed, and comfortable asking questions is extremely important to us, so it’s great to know you’ve never felt anything but supported.

We truly appreciate your kind words and look forward to continuing to support you and your business.

Rated 5 out of 5 stars

We've partnered with More Than…

We've partnered with More Than Accountants for around more than year now, and we couldn't be happier with the level of service provided for our Management Reports and VAT filings.

The team is superb; they are kind, professional, and provide crucial support throughout the year. Both the accounting staff and the dedicated payroll team are fantastic. We particularly appreciate Senior Accountant Abdul Moiz and Senior Payroll Accountant Abdul Rehman, who are quick to answer our questions regarding VAT, bookkeeping, and payroll. They provide solid, timely advice and are genuinely there for us. Highly recommended!

12 April 2025
Unprompted review
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Reply from More Than Accountants

Thank you for such a detailed and thoughtful review.

We’re delighted to hear how happy you’ve been with the support we provide for your management reports and VAT filings. It’s especially great to know that our team’s professionalism, kindness, and year round support have made a real difference to your business.

Your kind words about Abdul Moiz and Abdul Rehman will be shared with them both. They will be really pleased to hear that their advice, responsiveness, and ongoing support are so valued.

Thank you again for the recommendation. We truly appreciate your trust and look forward to continuing to support you.

Rated 5 out of 5 stars

Very prompt replies and help when…

Very prompt replies and help when needed.

12 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for your review.

We’re pleased to hear you’ve found our replies prompt and our support helpful when you’ve needed it. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I’ve had an excellent experience with…

I’ve had an excellent experience with More Than Accountants. Hasrat handled my Companies House identity verification smoothly and kept me updated throughout the process. Communication was clear, professional and reassuring — everything was completed accurately and without delay.

It’s refreshing to work with a team that genuinely supports you and responds quickly when you need assistance. I highly recommend them — great service and great people.

9 December 2025
Unprompted review
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Reply from More Than Accountants

Thank you for such a thoughtful and detailed review.

We’re really pleased to hear that Hasrat was able to handle your Companies House identity verification smoothly and keep you well informed throughout the process. Clear communication, accuracy, and timely support are very important to us, so it’s great to know this came through in your experience.

Thank you for your kind words about the team and for the recommendation. We truly appreciate your trust and look forward to continuing to support you.

Rated 1 out of 5 stars

I even did't get to become their…

I even did't get to become their customer! Feedback is based on engagement with their sales managers: Quote provided in writing was £500 less than it turned out at the end. It took their sales managers 4 weeks to establish that they will charge me 50%+ for the same turnovers. Secondly, communicatoin is below poor - unclear, abrupt. When asked questions - i was accused as being unreasonable. Avoid!

9 December 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

We’re sorry to hear about your experience and appreciate the feedback. You spoke with two valued members of our New Business team, both of whom are long-standing members of our company, and we strive to provide the highest level of service at all times.

It seems that this situation arose from a series of misunderstandings regarding turnover figures and pricing. When these were clarified, we provided an updated and accurate quote.

For full transparency, our online quoting engine is designed to provide accurate, up-to-date quotations based on the details entered, helping to avoid any confusion.

We always aim to be helpful and transparent, and it’s regrettable that this interaction did not meet your expectations. We will use this feedback to further improve how our team communicates with prospective clients.

Thank you.

Rated 5 out of 5 stars

Nalayn has been exceptionally helpful…

Nalayn has been exceptionally helpful of late and been on hand when i have needed questions answered or financial advise. Greatly appreciated, thank you.

5 December 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear that Nalayn has been able to support you and provide the guidance you needed. Your appreciation means a lot to us, and we’re always here whenever you need a hand.

Thanks again for your kind words!

Rated 5 out of 5 stars

Abdul at More Than Accountants has been…

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he consistently ensures everything is accurate and completed on time.
It’s a real comfort knowing our payroll is in such reliable hands. Abdul is a real credit to More Than Accountants — highly recommended.

28 November 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for your fantastic review! We’re delighted to hear how pleased you are with the service Abdul provides. His friendliness, patience, and efficiency are exactly what we strive for, and it’s wonderful to know he’s made such a positive impact.

We’re glad your payroll feels effortless and reliable in his hands — he truly is a credit to the team. Thank you for the recommendation, and we look forward to supporting you for many years to come.

Rated 5 out of 5 stars

Great service

Great service, very helpful.

Amna at More Than Accountants was super helpful with some complicated (to me) business accounting. Couldn't have done it without her. Thanks again!

1 November 2025
Unprompted review
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Reply from More Than Accountants

Thank you for your great review! We’re really pleased to hear that Amna was able to support you so effectively, especially with the more complicated areas of your business accounting. She’ll be thrilled to know her help made such a difference.

We appreciate your kind words and are always here whenever you need us. Thanks again!

Rated 5 out of 5 stars

Always quick to answer questions and…

Always quick to answer questions and provide relevant and useful advice. I would be a lot worse off without the team.

19 November 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for your kind feedback! We’re really glad to hear that our team’s quick responses and guidance have been so valuable to you. It means a lot to know we’re making a positive difference.

We appreciate your trust in us and are always here whenever you need support.

Rated 5 out of 5 stars

Excellent service. Very helpful & professional

I have a limited company and I have been using More Than Accountants for 7 years now. They have been extremely helpful and professional in that time.
At the moment, I mainly deal with Mobeen & Laraib, but the whole team have been great.
Everything is completed on time and any questions are answered promptly. I would highly recommend them.

24 November 2025
Unprompted review
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Reply from More Than Accountants

Thank you so much for your incredible loyalty over the past seven years — it truly means a lot to us. We’re delighted to hear that your experience has consistently been helpful and professional, and that Mobeen, Laraib, and the rest of the team have supported you so well.

We really appreciate your recommendation and look forward to continuing to support you and your company for many years to come.

Rated 5 out of 5 stars

Used MTA for 2 years nothing is a…

Used MTA for 2 years nothing is a problem HANRATT has been brilliant doing my accounts

24 November 2025
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your review! We’re really pleased to hear that your experience with us over the past two years has been so positive. It’s great to know that Hanratt has been brilliant in handling your accounts — we’ll be sure to pass on your kind words.

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